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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,405 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,405 Reviews of Dana Ford Lincoln - Service Center

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March 02, 2025

Collin is easy to deal with. He is friendly and knowledgeable. A good "people person". Very professional. More

by tbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that Collin provided you with such a positive experience at Dana Ford. Thanks for sharing your feedback!

March 02, 2025

Dana is great. I love coming there for my service. They are respectful and professional. More

by Grunge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
Mar 03, 2025 -

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

March 01, 2025

Can’t say enough about Joe. Helpful throughout and a real asset to your team. More

by darth8211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Dana Ford Lincoln responded

Thank you for rating us five stars! The team looks forward to working with you again! - Dana Ford

February 28, 2025

Made a appointment for service on my 22 Expedition and as usual was greeted by the Dana Team in specific Collins and it's nice knowing that your Service writer knows your personal preferences and just a quic More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collins and the Dana Ford team provided you with such attentive service. It's great knowing your preferences are well taken care of while you relax with a coffee in our waiting area! Thanks for choosing us for your Expedition's maintenance needs.

February 28, 2025

The dealership staff are very helpful and friendly, thank you! I look forward to the good service in the future More

by K&F
Recommend Dealer
Yes
Employees Worked With
Jessica (mobile service)
Feb 28, 2025 -

Dana Ford Lincoln responded

We're delighted to hear that you found our Dana Ford team helpful and friendly! We look forward to providing you with excellent service in the future. Thanks for your support!

February 28, 2025

The maintenance department reception staff is very responsible every nice and good job thank you More

by linqinyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford team! We look forward to serving you again next time!

February 27, 2025

Very good at attending to the issue. Waiting area very nice -- good communication during the service More

by timgillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dana Ford Lincoln responded

This is great to hear, Tim! Thank you so much! - Dana Ford

February 27, 2025

Everyone is so helpful and courteous. Washing my car after service is the best! Ricardo, my salesman, went above and beyond to help me. I will ask for him when I need anything car relate More

by maryloucolucci2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Dana Ford Lincoln responded

Mary, we're delighted to hear that Ricardo and the Dana Ford team provided such excellent service! We look forward to assisting you with any future car needs.

February 22, 2025

The service department is a disaster! However Joseph on the sales side was incredible to work with More

by mr.mainebtb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Dana Ford Lincoln responded

We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 22, 2025

Dana Ford is absolutely the best Ford dealership there is, the manager John and salesman Jason go above and beyond to make there customers happy and give the best deals possible, plus there service depart More

by keithdagostino49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Dana Ford Lincoln responded

Keith, we're delighted to hear about your long-standing loyalty and satisfaction with Dana Ford! It's fantastic that John, Jason, and our service team have consistently provided you with exceptional experiences. Thank you for being such a dedicated customer since 1994!

Feb 24, 2025 -

keithdagostino49 responded

Ur welcome I’m looking forward to doing future business with Dana ford!!! P.S. I will never go electric!

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