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Dan Vaden Chevrolet Brunswick

Brunswick, GA

3.7
67 Reviews

121 Altama Connector

Brunswick, GA

31525

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Showing 67 reviews

July 14, 2022

The worst and shadiest dealer ever! Traded in a car and they offered 10,000 less then the trade in value. Then tried to sell me a used car that costed more then a new one. Got me to buy More

by Msm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob, Jonah, Chris
Jul 15, 2022 -

Dan Vaden Chevrolet Brunswick responded

Dear MSM, This review is a little concerning for several reasons. The first and foremost is there isn't a name associated with this review and the overall content in the paragraph doesn't line up with either the salesman or our finance manager. If you are going to leave a review positive or negative at least have your name or otherwise have a some validity, so we can accommodate your requests and help you accordingly.

Jul 27, 2022 -

Msm responded

I was unaware that my name was not posted and yes your very aware of that being your sales manager and the GMs son way of doing things. This is Melinda. I will be on my way to get my down payment and my vehicle trade in back because it’s been almost two months and y’all still have not paid it off and the lender is calling wanting a payment. I have already spoken to the sales manager. We spoke with Jonah on the 18th of this month and he assured us he would get the loan taken care of with our trade in and now it’s the 27th and it isn’t paid off yet. He also stated that it was to be paid off within two weeks so he wasn’t sure what was going on with that. Then the entire week after speaking to him we got no responses. It’s a shame we can’t post screen shots for proof. The issue is not that the vehicle is still at the port. The issue is the no communication and the lack of information when you finally speak to someone! If you tell me your paying off my loan do it and not ignore my future texts and phone calls. If you say your getting back to me, get back to me! This is truly the worst experience I could ever imagine with a dealership. The only way I could get responses was to threaten them with a lawyer. Best of luck to anyone who decides to purchase a vehicle with them. We unfortunately have a vehicle from another dealer owned by them and it’s never been pleasant when dealing with them either.

Jul 27, 2022 -

Msm responded

As far as validity, my comment is valid and I have screen shots to prove it. And If you want to comment about providing a name why don’t you post a name?!? If you would pay attention to your reviews you would see this is a common problem and instead of making it everyone else’s faults you would think you would take the time to fire those who can’t do their job or train them on how not to lie and how to communicate and respond. Because Jacob tried to tell me he couldn’t return my phone calls that first week because he’s to busy to log into the portal on his desktop at the dealer to look up his missed calls of those who called the dealer. But! Jonah rated him out and educate us that every time we called the dealer before getting Jacob’s cell number (guilty, we lost his business card yes but we are human), that it goes right to his phone so he would see it right away. Jacob tried to blame the lack of communication on me because I lost his card. Well no because I did the next thing I could to get in touch with him and that was to call the dealership multiple times over the course of a week. So the lack of communication was not one me. And even when we got his cell number he still didn’t respond to my questions so his lie of telling me he always always always responds to those who call or text his cell was crap as well.

July 02, 2022

Ask for Keyone Walker. He made my car buying experience easy. Had to wait for my vehicle to come in and he kept me up to date the whole time. He is a very professional sale More

by Toya31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyone Walker
June 26, 2022

They very fast and efficient, they get the job done. I'm a satisfied customer. More

by anitagray44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyon
June 25, 2022

Willing to go above and beyond to satisfy customers. This dealership made my car buying process very pleasant! More

by Srhunter96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyone Walker
June 22, 2022

Second vehicle I have purchased from Vaden Chevy of Brunswick, both times Fred Voigt was my salesman. Fred did a great job and made me a good deal. Yes, I will go back to Fred and Vaden as my first More

by Dan B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Voigt
June 22, 2022

I purchased a 2022 Silverado. I was told it was on site at the store. After completing the sale, and signing all of the forms, including an odometer disclosure form that stated th More

by dnooge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weimer, Krista Cain, Kassie Thompson
Jun 23, 2022 -

Dan Vaden Chevrolet Brunswick responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at your earliest convenience at (912) 265-3540. Thank you!

Jun 23, 2022 -

dnooge responded

I have 'reached out' with several phone calls (always told they would get right back...never did...never have.), several emails (all emails have been ignored and none responded to.) I am the one that is disappointed. I thought Dan Vaden was going to be my new 'go to' dealership...not likely.

June 09, 2022

5th used vehicle purchased from Dan Vaden. Never disappointed with any sale. This time a few issues (repairs) popped up and needed attention. Dan Vaden crew stepped right up and fixed it al More

by gsp749@gmail.com
Recommend Dealer
Yes
Employees Worked With
Fred Voight
March 06, 2022

My family and I have purchased many cars from Dan Vaden & received very great deals. The general manager and the sales man went above and beyond to make my purchase great! Dan Vaden will always be my go to f More

by ItsMe!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas
August 23, 2021

Worst Dealership ever. The sales person was so Shady which his name was Markus. We agree on an certain price on the car that I purchased from dan Baden coming up with the contract to be signed it was to More

by j
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Markus
Aug 24, 2021 -

Dan Vaden Chevrolet Brunswick responded

We regret to hear that your recent experience was anything less than exceptional. We would like to get more details about this; please reach out to us at your earliest convenience at (912) 961-5893. Thank you and we look forward to speaking with you soon.

August 02, 2021

Typical car dealership. I had been searching for an Equinox in Jacksonville FL where I live. None were available, however Dan Vaden had one almost identical to what I wanted. Since it is only an hour More

by white7668
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember
Aug 03, 2021 -

Dan Vaden Chevrolet Brunswick responded

We are disappointed to hear that you are not satisfied with your visit with us. Please reach out to us at (912) 961-5893 to discuss this matter in more detail. Thank you.

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