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Dan Vaden Cadillac Brunswick - Service Center

Brunswick, GA

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10 Reviews

10 Reviews of Dan Vaden Cadillac Brunswick - Service Center

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June 18, 2021

Thanks for all your help with my vehicle. Everyone I came in contact with was pleasant. The group you have is caring and professional. Thanks for everything!! More

by Summertime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Harden, Stan Lanier, Melanie Edwards, Alyssa Woods
Jul 16, 2021 -

Dan Vaden Cadillac Brunswick responded

Thank you for your kind words and this wonderful review!

December 15, 2020

If I could give this dealership negative stars that would be too much. I brought my Cadillac in for service, and was told they had no loaner. Waited on a warranty part and a call back but never heard from More

by kkmjbruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela Harden and Stan Lanier
Dec 16, 2020 -

Dan Vaden Cadillac Brunswick responded

Kkmjbruce, I apologize that you were not able to get a loaner from us. To help you in the future we have a waiting list for our Cadillac loaners and preferably they are given out to customers who purchased the car here and/or the repair is a warranty item paid for by the manufacturer and that particular warranty item has the customer out of their vehicle for a day or two. I hope this clears up any confusion and Merry Christmas. Brent Johnson Executive Manager

July 18, 2018

Poorest service I’ve ever experienced The service center for Cadillacs at Dan Vaden Chevrolet is the worst service center I have ever experienced. Not only do they not keep their appointm More

by Ssibuyer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela
Jul 24, 2018 -

Dan Vaden Cadillac Brunswick responded

We do offer an express oil change service which is performed by our Lube Technician. When another service is added the job then gets assigned to a mechanic, who may have current jobs they're working on. We will review your concerns with the employees.

December 24, 2017

Insurance Repair Ms Harden was the service rep. for my repair. She served me in a very professional manner. She was also very nice to work with. More

by mrs28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Harden
December 23, 2017

Great service and attention to detail Service was great prompt and on time Service Department was friendly and attentive very knowledgeable about the vehicle would recommend this dealershi More

by JMHOWARD85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACK
December 12, 2017

Cadillac SRX Did not complete work in a timely fashion. Was originally told 2 hours for work. Ended up taking a full 4 hours to service my vehicle More

by Jack4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
November 19, 2017

Cadillac specialist Angela provided details of service performed . She was professional and courteous. Car was scheduled for 8 and ready by lunch. It's my pleasure t More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANGELA
August 01, 2017

Professional and courtesy This was the most professional and most courtesy visit I have had at Vaden Cadillac of Brunswick in 3 years. I was treated with respect and dignity. I More

by Bennie R Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
April 16, 2017

Too many surveys Amanda is always wonderful. I have had a phone call and this is the second survey and I have responded everything is great. I think one would be enou More

by skinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
April 23, 2016

Saved us money and heartache Angela took her time and found us and option that we were not expecting to be available she saved us a lot of time, money and heartache thank you so m More

by 3huffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela