Dan Deery - Service Center
Waterloo, IA

7 Reviews of Dan Deery - Service Center
service advisors are rude I've grown up in their dealership as well as the Toyota one. Let me just say, the advisors at the Toyota store are much more polite. I've had one good I've grown up in their dealership as well as the Toyota one. Let me just say, the advisors at the Toyota store are much more polite. I've had one good experience with the Chrysler store. Otherwise, the advisors seem to be fairly rude and young. The last time I went in, one advisor just kept walking passed everyone standing in line and checking his phone! -I don't think he is there anymore. They just give off the impression that you are wasting their time. I always ask for a wash/vac when I take my vehicle in and they always make it seem like a big deal. Like okay, I won't bring my business to you? Idk just not the service you'd expect. I only deal with Blaine the service manager or Marv Cooper in the service department. Everyone else is just rude. Did buy my vehicle from there and the salesmen and manager in sales were very kind and helpful. More
Charged for nothing The service provider was polite and helpful, but the work they did was not good. Asked for them to look at uconnect system, they charged me 169.00 to The service provider was polite and helpful, but the work they did was not good. Asked for them to look at uconnect system, they charged me 169.00 to tell me a replacement uconnect radio is 1600.00. Then they drained my battery. They left my ignition on when they checked the system. I will never take my truck there again, and I certainly won't purchase a vehicle there. I get treated a lot better at the Marshalltown dealership. I thought they might be better at knowing my uconnect system, I was wrong. Place is a total joke. More
Excellent Service staff I have been involved with owning a dodge for over 20 years. Everytime I have a issue wether it be minor or major it has been resolved immediately. I I have been involved with owning a dodge for over 20 years. Everytime I have a issue wether it be minor or major it has been resolved immediately. I am talking about a person named Marv Cooper who works at the Dodge dealership in Waterloo Iowa. Marv has went above and beyond to make sure my needs are met. Thankyou Marv for your excellent service! Doug Widen. Cedar Falls Iowa More
Part replaced Got the piece quickly and fixed it. Glad to have things back to normal. Thanks to all at the dealership. We always feel welcome and service is good Got the piece quickly and fixed it. Glad to have things back to normal. Thanks to all at the dealership. We always feel welcome and service is good. More
Oil Change/ switch services from Alaska to Iowa long story short we moved from Alaska to Iowa recently and knew the “stigma” behind Dan Deery’s to be “overpriced” and “cons” but when I brought my br long story short we moved from Alaska to Iowa recently and knew the “stigma” behind Dan Deery’s to be “overpriced” and “cons” but when I brought my brand new Jeep in to be serviced I was greeted with nothing but professinalism and genuinely great service. Although they would not uphold a oil plan from another dealer (which wasn’t expected but it’s a brand new Jeep and we were told we would be able to switch dealers for services) I upgraded to synthetic oil at a somewhat reasonable price, and in and out in almost 15 minutes start to finish flat. Very pleased and will be returning for services and etc in the future. More
Fair and friendly Have always been treated fair at this dealer. Great deals when buying and great service. went in for oil change and asked for a quote on tires. Was to Have always been treated fair at this dealer. Great deals when buying and great service. went in for oil change and asked for a quote on tires. Was told a fair price and ask when they could do it. Then said now if I wanted in and out in 1 hour. Always friendly and courteous. More