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Dan Cummins Chevrolet Buick of Paris - Service Center

Paris, KY

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94 Reviews

94 Reviews of Dan Cummins Chevrolet Buick of Paris - Service Center

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May 09, 2017

Service department Great friendly staff always helpful,professional and knowledgeable The staff goes over and above expectations thank you Stacey is great at getting More

by Vinson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Favorite, Tim Hollifield, Stacey Sheeler
May 09, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for the stellar review and rating, Vinson! Your complete satisfaction will always be our top priority.

May 03, 2017

Service Oil Change Very easy to get appointment.. Fast service. Short wait time when picking up my vehicle. Ready on time! Very pleasant experience! Sam is always wonder More

by EmilyRoe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
May 04, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for choosing Dan Cummins Chevrolet for your automotive service needs! Sam Favorite is a valued member of our team and we appreciate your kind words about his level of service. We look forward to seeing you again soon. - Megan Saxey, Internet Sales Manager

April 27, 2017

Stacey Sheeler makes customer service great at Dan Cummins! I always receive excellent customer service at Dan Cummins thanks to Stacey Hanna Sheeler! She is increbible to work with and never let's me down! More

by valerie Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Sheeler
Apr 27, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Valerie, thank you for choosing the Dan Cummins Chevrolet service department. Stacey is a valued member of our team and I'll be sure to pass along your compliment. We appreciate your patronage! - Megan Saxey, Internet Sales Manager

April 23, 2017

Service Your service dept. needs to have another oil change area for better and swifter service. Other then that your sales and the rest are good people who More

by Marvincobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hinkson, Stacey Sheeler
Apr 24, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for taking the time to leave us a 5 star review, Marvin! Speed and space are deifnitely two areas we are focusing on to grow and improve. We appreciate your business and look forward to serving you for many years to come. - Megan Saxey, Internet Sales Mgr

April 18, 2017

Service Review This is my second vehicle purchase from Dan Cummins and each experience has been very pleasant and I've been highly satisfied. Each time I've used ser More

by Alves Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Apr 18, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Stephanie, thank you for taking the time to leave us feedback about your experience. Knowing where we messed up is the first step in improving to better serve you. I'm very sorry to hear that this occured. Your time IS very valuable to us and I apologize for this mistep on our part. I will share your comments with the service department management team so we can ensure this does not occur again. You deserve top notch treatment each time you visit. If there is anything I can assist you with in the future, please do not hesitate to contact me directly. - Megan Saxey, Internet Sales Manager 859-987-4345 ext. 322, megansaxey@dancummins.com

April 07, 2017

Great Service '15 Chev Silverado Not only am I pleased with my purchase from Dan Cummins Chevrolet, but the service is excellent too. While having my oil & filter changed the service More

by Pdang1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Toomey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lyon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allen; service
Apr 07, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for choosing Dan Cummins Chevrolet for all your automotive needs! We are here to help in every aspect of your vehicle purchase and ownership process. Please let us know if you need anything at all! - Megan Saxey, Internet Sales Manager

April 05, 2017

Quick and painless. Sam Favorite got me in and out quickly with my oil change. The experience was quick and painless. I will most definitely be back. Thank you! More

by cincyjames83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Apr 06, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for choosing Dan Cummins Chevrolet for your automotive service! We are here to help in every aspect of vehicle ownership. We'll see you again in a few thousand miles! - Megan Saxey, Internet Sales Manager

March 25, 2017

Service department I had an appointment to get my oil changed,brakes checks and my windshield wipers adjusted. Melissa Stevens in the service department was very friend More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Stevens
Mar 27, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Mary, thank you so much for choosing Dan Cummins Chevrolet for your automotive service. Melissa knows the safety and security of your vehicle is extremely important. We look forward to serving you and your family for many years to come! - Megan Saxey, Internet Sales Manager

March 21, 2017

Above and beyond on satisfying the customer. Sam Favorite in the service department has gone above and beyond on helping me serveral times. I needed to get in for an oil change and they were book More

by KWalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Mar 23, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for choosing Dan Cummins Chevrolet for your automotive maintenance! Mr. Favorite initially began his career here in the sales department, and the hospitality he cultivated while selling vehicles shines right through in service as well. We appreciate your patronage and loyalty very much. - Megan Saxey, Internet Sales Manager

December 14, 2016

Fast and Accommodating So helpful, needed an oil change to keep my power train warranty and they worked me in that day. Next available appointment was 5 days away and by tha More

by JuanElvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Dec 15, 2016 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for your patience and loyalty in working with us, Juan! We appreciate your business very much.

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