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Dan Cummins Chevrolet Buick of Paris - Service Center

Paris, KY

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94 Reviews

94 Reviews of Dan Cummins Chevrolet Buick of Paris - Service Center

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March 16, 2018

Service Took truck in for service. Everyone was very courteous and friendly. Service did not take very long at all. Waiting area was very clean and nice. More

by Bub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Mar 16, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for choosing the Dan Cummins Chevrolet Service Department, Bub! We love being your preferred dealership. Please let us know if you need anything at all. - Megan Saxey, BDC Director

March 08, 2018

Company is Horrible All this company wants is your money. Find ways to get more money out your pocket. You can buy a car that completely doesn’t work and it gonna cost yo More

by blue36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Mar 08, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Hello, Blue36. We always welcome and appreciate your feedback. It's truly unfortunate to hear that you left feeling this way. Our mission at Dan Cummins is to turn around any negative stigmas previously associated with the car business. Every member of this team is committed to finding solutions and making a difference in the lives of our guests. If you'd like to further discuss your concerns or provide additional information that we can use to improve, please do not hesitate to reach out. - Megan Saxey, BDC Director 859-340-1755 x 322, megansaxey@dancummins.com

February 21, 2018

Customer service I have nothing but excellent reviews for Dan Cummins Chevrolet.. Excellent staff and services..I would recommend this dealership to anyone wanting a g More

by Satisfied 45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hendershot, Mike Brown
Feb 27, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for the awesome review! It's so fantastic to hear that your experience was truly top notch. We look forward to serving you again in the future! - Megan Saxey, BDC Director 859-340-1755

January 17, 2018

Great Super surprised, they really took care of me at Dan Cummings. Go see Zack Banks for all your needs. And service dept took care of all our needs More

by Invictus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 17, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Good afternoon. Thank you so much for taking the time to leave us these comments. I'm so very sorry we had this breakdown in communication and I assure you we are getting to the bottom of it now. We are a reputable business that does stand behind our vehicles and our customers and I'm so sorry we allowed you to feel differently. I assure you we will do everything in our power to turn this experience around for you, and will be personally in touch ASAP. Again thank you so much for bringing this to our attention and we will earn your trust back. Your business always means the world to us before, during and after the sale. - Megan Saxey, BDC Director 859-340-1755 x 322, megansaxey@dancummins.com

December 31, 2017

Customer service Made mistakes and were for oil change and they work to get me in anyway . Had my car service in good time let me know if my car need anything done to More

by Meador01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Cox, Michael Carrigan, John Hinkson, Courtney Treadway
Jan 02, 2018 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you so much for choosing Dan Cummins Chevrolet to meet all your automotive needs. We appreciate your business and look forward to serving you for many years to come!

December 13, 2017

Oil change, tire rotation and replaced wipers Good service. Oil change , tire rotation and had windshield wipers replaced. The work was done in a reasonable time frame given the volume of other v More

by Colorado, Mike 357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Dec 15, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for choosing Dan Cummins Chevrolet, Mike! It is always our goal to provide you with a quick and hassle free service experience each and every time you visit. We look forward to serving you and your family for many years to come!

November 03, 2017

Sam Favorite Service Writer, Sam Favorite always takes care of me ! Courteous, Polite and quick oil changes ! The Dan Cummins Powertrain for Life is a Game Changer More

by Robbietoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Nov 07, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for the awesome review! Sam Favorite always takes great care of our guests. We appreciate your business so much.

August 24, 2017

Good people It's amazing what a pleasure it is to do business where things get done efficiently in a friendly and courteous fashion. I had a cup of good coffee in More

by Paul2492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for being a part of our Dan Cummins family, Paul! We are so pleased to hear that you greatly appreciated the ambiance in the waiting room. Looking forward to meeting all your automotive needs for many years to come. - Megan Saxey, BDC Director 859-987-4345 ext. 322

June 22, 2017

Great Work Sam in service is always a pleasure to work with and is always willing to help, just an overall great guy, I always feel like a priority thanks to S More

by Jeeper09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Favorite
Jun 22, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for leaving us a 5 star review and rating! Sam Favorite cares deeply about our guests' needs and that certainly shines through in each interaction. We look forward to serving you again soon! - Megan Saxey, Internet Sales Manager

June 08, 2017

Overall very good I have purchased for different vehicles with Dan Cummins. Overall I haven't been a very satisfied customer. I do wish that the service department gett More

by Byoung28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Sheeler
Jun 09, 2017 -

Dan Cummins Chevrolet Buick of Paris responded

Thank you for taking the time to leave us feedback about your experience here at Dan Cummins! We appreciate your business and loyalty so very much. Your constructive feedback is extremely important to us and I will be sure to share your comments with our service department. We are constantly working to update our speed and efficiency and look forward to exceeding your expectations in the future. Please do not ever hesitate to contact us if there is more we can do to ensure you are completely satisfied. - Megan Saxey, Internet Sales Manager 859-987-4345 ext. 322, megansaxey@dancummins.com

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