Dan Cummins Chevrolet Buick of Georgetown

purchased first cadillac All departments treated me with respect and in a timely manner. Dawn Dotson was particularly helpful in acquainting me with all the wonderful features All departments treated me with respect and in a timely manner. Dawn Dotson was particularly helpful in acquainting me with all the wonderful features of the car. She was thorough and made sure I can maximize my use of the Cadillac. More

Easy Buying I needed an suv and I got what I needed. What I liked about my experience is that I was given the chance to purchase what I came to see. Before I purc I needed an suv and I got what I needed. What I liked about my experience is that I was given the chance to purchase what I came to see. Before I purchased an suv that was truly in my budget. Tijuan was honest and caring about me and my vehicle needs. More

Easy to do business with Saw a used Ford Ranger online and wanted to take a look at it. Called the dealer, and Orlando Sharp answered the phone. He knew the exact truck I wa Saw a used Ford Ranger online and wanted to take a look at it. Called the dealer, and Orlando Sharp answered the phone. He knew the exact truck I was talking about. He took the trade in. Orlando was very easy to talk to, and absolutely "no pressure sale tactics." I leave quickly the moment I sense a snake - there are many of them in car sales. Not this place, and not Orlando. They gave me an absolutely low price - I was floored - I bought the truck and very pleased. This dealership is worth the visit, the time, and especially the price. A must see if you're looking for a new or used vehicle! More

Chevrolet Camaro To whom it may concern my salesman Tijaun at Frank Shoop Chevrolet in Georgetown ky went above and beyond his job for myself and my daughter he trea To whom it may concern my salesman Tijaun at Frank Shoop Chevrolet in Georgetown ky went above and beyond his job for myself and my daughter he treated us like family not a dollar sign. I truly appreciate his dedication and patience. Thank you ,Tamela Jones More

Purchased pre owned Buick Regal I found a Buick on line call dawn Dotson, she set an appointment to come and look at the vechile she made sure she got me a great deal on the car I wa I found a Buick on line call dawn Dotson, she set an appointment to come and look at the vechile she made sure she got me a great deal on the car I wanted !!! If looking for a vechile I would recommend her. More

Purchase of 2014 Jeep Wrangler Tijuan Neal was our salesman and very personable, honest and willing to make my daughters first purchase seemless. He is very pleasant to handle any Tijuan Neal was our salesman and very personable, honest and willing to make my daughters first purchase seemless. He is very pleasant to handle any vehicle purchases! Thank you. More

Friendly and determined Tijuan Neal is amazing! He took the time to work with me and made sure that I got the deal I deserved. He worked until the price was right and comfort Tijuan Neal is amazing! He took the time to work with me and made sure that I got the deal I deserved. He worked until the price was right and comfortable for me. He definitely puts the customer first and doesn’t take advantage! More

quick and no garbage. When I said no they respected my opini I've purchased all my autos there, except 1. I've purchased new and used always satisfied with my purchase. Thanks Brian Waugh and team, Hopefully t I've purchased all my autos there, except 1. I've purchased new and used always satisfied with my purchase. Thanks Brian Waugh and team, Hopefully this will be my last auto purchase . Bought a JEEP More

Overcharged and lied to about taxes I live in TN and frequently buy vehicles out of state. In the past, other dealerships have always handed me the paperwork upon purchase to take care I live in TN and frequently buy vehicles out of state. In the past, other dealerships have always handed me the paperwork upon purchase to take care of my sales taxes, license plate and registration. I was told that this dealership just takes care of it all for us. When I questioned that, I was told thats how they do it. So....I was charged, $1712.52 state tax, $31 Title transfer, and $91.00 for license/registration. Total: $1834.52. Six weeks passed, didn't have registration yet, contacted dealer and was told it can take 8 weeks. A week later, I got an envelope...it was a check for $1675.93 and a note telling me to go to the DMV and take care of my title/registration/tax. It took 7 weeks for them to basically give me the money they already charged me - and not ALL of it either. After two trips to my county office (they couldn't find the paperwork) I got it done. Of course it costed more than the check the dealership sent me ...obviously, given that they charged me $1834 but cut a check to me for $1675? More

Excellent and Trustworthy Service! My family and I are from Ontario, and our 2006 Grand Caravan broke down (from engine failure) on I-75 over the 2015 Christmas holidays, and was towed My family and I are from Ontario, and our 2006 Grand Caravan broke down (from engine failure) on I-75 over the 2015 Christmas holidays, and was towed to Frank Shoop. As anyone who has had their vehicle serviced far from home, I was terrified of being taken advantage of. Much to my relief, I received great satisfaction from the staff at the dealership. The service managers were extremely informative and helpful, and kept our concerns to a minimum. The mechanic (Zeus) was highly knowledgeable, and actually came in early on his day off to fix this problem; in fact, when the problem proved to be elusive, he took time from his vacation to finish the job! Initially, the problem was a seized crank sensor, which the mechanic fought to loosen and replace in a way that saved me the potential of great expense. When the sensor proved to be only the tip of the problem, the mechanic spent more time on further diagnostics and wiring repair - but in doing so, the problem mysteriously corrected itself; the thinking seemed to be that the removal and reinstallation of the existing wiring may have corrected the issue. However, I was not charged one cent for any of this extra labour - only the cost of the initial diagnostic and the labour for the sensor replacement! Overall, it was a great experience for someone who was a helpless traveller and at the mercy of an unknown service department. From my experience, I can assure you that you can trust the staff at Frank Shoop! More