Damerow Ford

I've bought 2 vehicles from 2 dealerships and went through hoops to get it done. But not here at Damerow thanks to Amy Wilkerson she helped me get into my 2018 Ford F150 without the b.s.! Amy was know through hoops to get it done. But not here at Damerow thanks to Amy Wilkerson she helped me get into my 2018 Ford F150 without the b.s.! Amy was knowledgeable and soooo efficient. Got to thank my friend who referred me to her. Very professional and respectful of my time. Thanks Amy! More

Yesenia was great to work with and she took time addressing our concerns. We did not feel pressured and had a great buying experience! We will definitely come back when I decide to get my Mustang! addressing our concerns. We did not feel pressured and had a great buying experience! We will definitely come back when I decide to get my Mustang! More

I went in today not expecting much. Seriously, I HATE shopping for cars ! The whole process, in the past, always left me feeling like I was taken advantage of. Not this time... I worked primarily with A shopping for cars ! The whole process, in the past, always left me feeling like I was taken advantage of. Not this time... I worked primarily with Amy and when it was time to make a deal, Bradley helped to close it. The experience with both of these individuals was GREAT ! They made the process absolutely painless and pleasant ! NO KIDDING ! I had two vehicles to trade in and, honestly, did not expect to get the value I wanted. I was VERY pleasantly surprised when they gave me my asking price for both vehicles. I would ABSOLUTELY, without hesitation, recommend Damerow Ford when it comes time to purchase a vehicle. More

Jerome was helpful and friendly. We enjoyed his service and assistance during the car buying process. He did a great job of helping us compare and contrast vehicles. and assistance during the car buying process. He did a great job of helping us compare and contrast vehicles. More

The Damerow Ford service shop is top notch. Most recently Jose Cabrera and Ariel Romero treated us right. Will continue to service our Ford Edge with you! Jose Cabrera and Ariel Romero treated us right. Will continue to service our Ford Edge with you! More

please dont go here all they care about is the sale, they DONT CAR ABOUT YOU PERIOD THEY WILL RIP YOU OFF IF GIVEN THE CHANCE..on a side note they did try to make things right thank you Bryan and kenji they DONT CAR ABOUT YOU PERIOD THEY WILL RIP YOU OFF IF GIVEN THE CHANCE..on a side note they did try to make things right thank you Bryan and kenji More

I put down a deposit on a new vehicle that was coming in. Salesman said it was refundable. A few days later I asked to cancel the order both by phone and in writing. It has been over 2 weeks and they have Salesman said it was refundable. A few days later I asked to cancel the order both by phone and in writing. It has been over 2 weeks and they have not refunded my deposit. I have left messages agin with salesman and the sales manager. No response!!!! They can charge your CC within minutes of ok the charge, thy are totally irresponsible when asking for the credit back. HORRIBLE CUSTOMER SERVICE. More

The worst customer service post-purchase I’ve ever experienced. It’s a bulk sales lot where all they care about is pushing cars out the door. As soon as you buy they don’t care about you. Dan the experienced. It’s a bulk sales lot where all they care about is pushing cars out the door. As soon as you buy they don’t care about you. Dan the sales manager is the slimiest guy around. We had an issue with a truck the DAY we bought it. Scheduled an appt for them to look at and they diagnosed the problem and said they would repair it at no cost. Never got a call back from Dan and into they refused to repair the part. ($135 part no less). Dan refused to help, said they never promised to repair it. Bottom line, never trust this dealer and their salesman!!!! Never going back. More

I hope this review brings a potential car/truck buyer some insight of what we experienced. First off, I have never felt so belittled as a female buying a vehicle. From the moment I walked into the buildi some insight of what we experienced. First off, I have never felt so belittled as a female buying a vehicle. From the moment I walked into the building, I felt completely on edge and not taken seriously. We were buying a truck for my husband; he picks the one he loves, I sort out the financial part. The first day we were there we felt extremely pushed into buying a truck that we verbally said that we were not in love with. We ended up walking away very frustrated because after we had, "wasted their time," the salesmen were not interested in showing us anything more affordable and in the price range that we had asked. We left and naturally, my husband found another truck he loved that had just come into stock... on the same lot... SO we went back. I had to arrive around 8pm as I am a nurse and work 45 minutes away. OK great, we ended up buying the truck! We were very happy about the purchase but we felt like the BIGGEST inconvenience. Being told, "Well we're not going to make any money off the sale anyways.." and being shoo'd through the process. But this isn't the worst part. We bought a "certified pre-owned" truck in the summer. Exactly a month and a week later, the rain fell and there was a large leak in the truck. We called and were told to bring it in, "no problem." After a battle throughout the week we were held responsible for over $800 of repair. Normally, no biggie. We're buying a 5 year old truck so things are bound to happen. But we expressed our concerns that some of the cost should be covered as this was a pre-existing problem prior to buying the truck that was not disclosed to us. We called the sales guy, Brad, he returned my call and I expressed my concerns and he reassured that he would follow up with a manager. Promised he would give us a call back. Well, it's been over a month since that phone call and I have tried to reach out and still have no response. From the comments from the male staff to me the moment I arrived.. to the lack of customer service or some sort of compensation, we have sworn not to return to Damerow Ford again. We are also encouraging others to do the same. I have bought many cars/trucks.. NONE of which have I experienced such poor customer service. After weeks of being ignored, I hope the most this review can do is encourage others to save your time and go to a dealership that cares. More

Amazing service and great communication. I love the text service, I always know the status of my vehicle - I always am satisfied with all services provided. Couldn't imagine going anywhere else - thank you, service, I always know the status of my vehicle - I always am satisfied with all services provided. Couldn't imagine going anywhere else - thank you, Bryant! More