Damerow Ford

I live approximately 150 miles from the dealership. Found a car on the Internet was I interested in called and made an appointment approximately 3 days in advance. When I showed up the salesman I made the ap a car on the Internet was I interested in called and made an appointment approximately 3 days in advance. When I showed up the salesman I made the appointment with did not bother to come in and the vehicle I was interested in had already been sold. I told the salesman the five things I wanted on a vehicle was four-wheel or all-wheel drive, navigation, leather, backup camera and remote start. The closest thing he had was all-wheel drive and I was told he could add leather, backup camera and remote start so I mistakenly assumed it had navigation. I told them I would only finance through Ford and I wanted no credit reports pulled on me unless Ford wanted a new one. I don't what happened but they financed me through a credit union and not Ford. I was told I had a 100,000 mile bumper to bumper warranty that included everything except new tires. I questioned this and they swear by it but at 15,000 miles I had to pay Ford for front end alignment. Either they made a small mistake telling me this or they were blowing smoke up my xxx. When everything was said and done and I was accepting delivery of the vehicle I found out it did not have navigation. If you visit this dealership I strongly suggest you record everything said but you will have proved to the court and when you leave if you fart not do it around smoke detector. This has been my experience and it is only my opinion of them. More

Salesman and finance manager were trying to tie in additional, unagreed to pricing. After several hours of asking politely to have my trade-in vehicles keys back, and getting only excuses for the del additional, unagreed to pricing. After several hours of asking politely to have my trade-in vehicles keys back, and getting only excuses for the delays, I had to threaten to call the police and report my car stolen before I got any response. I will never purchase another vehicle from Damerow. And then, before I even made the first payment on the used vehicle I purchased, I was left stranded along the highway in the dark, on the coldest night in december, and had to spend $1,200 in repairs for a faulty fuel line. Unfortunately for me, the vehicle was sold "as is". A sad, sad experience for this single mom trying to make it in a bad economy. More

I had a truly wonderful experience purchasing a new vehicle with a trade-in. Everyone was friendly and helpful. I would definitely recommend this dealership! vehicle with a trade-in. Everyone was friendly and helpful. I would definitely recommend this dealership! More

Call Chris Blackburn first. He was respectful, knowledgable, and gave me a really fantastic price on the car I wanted. I will return to him for any future car purchases. I highly recommend him. knowledgable, and gave me a really fantastic price on the car I wanted. I will return to him for any future car purchases. I highly recommend him. This is my 5th car buying experience at car dealerships and this is the first time I have been treated fairly and with respect. This is the only place I will ever go to buy a car and will call Chris Blackburn to take care of my car buying needs. More

Met Chris by email as he is the Internet Sales Mgr. My experience in past purchases is...always deal with the Internet Sales Guys as you will typically get a better deal. Chris was likeable and professio experience in past purchases is...always deal with the Internet Sales Guys as you will typically get a better deal. Chris was likeable and professional, sending us info. by email and phone. We came up to Beaverton and Damerow Ford from Albany becuase prices and vehicle selection/Inventory was greater than any other Dealer I could find. After being patient with us on color choices, explaining options and test drives; we made a purchase with Chris and drove home in a NEW 2014 Ford Explorer, sunset orange color I might add ! After finishing all the paper work Chris showed us thru the vehicle and especially thru the new computer touch screen operating systems....wow ! these modern vehicles are something else ! So thanks Chris for the shopping experience. I would recommend that you contact Chris at Damerow in the Internet Dept. !!! Plus...you cant beat the quality of a great Ford product. Long time Ford Owners, Craig & Lynda More

I went there to buy a car and Mr. Chris Blackburn was my sales person, after spending a long time negotiating the final price. I wanted more discount and instead of saying no, Mr. Blackburn started passing sales person, after spending a long time negotiating the final price. I wanted more discount and instead of saying no, Mr. Blackburn started passing jokes about my wife. I have never seen such behavior from anyone let alone someone trying to sell me a car. After that Mr. Blackburn and another sales person ganged up on me, got extremely aggressive and asked me to leave the showroom. My advice, stay away from this place. More

Trampus our salesman was fair and very imformative about the car with us. He did well explaining the car to us. He also made sure we had some of the service work done. He has a very nice and good personalit the car with us. He did well explaining the car to us. He also made sure we had some of the service work done. He has a very nice and good personality. We like Trempus and appreciated his professional wisdom. We felt pressure from some of the management and there was some miss understanding with them. We were ready to walk away from the deal when they came back with the promise made too us. We ended up happy and Damerow Ford stuck to their word on the sale of this car. Happy customer, More

I just bought a new Focus Hatchback from Dale Monahan. I had come close to purchasing the vehicle at a different dealership over Labor Day, but had just moved into town and hadn't quite completed setting up had come close to purchasing the vehicle at a different dealership over Labor Day, but had just moved into town and hadn't quite completed setting up my new credit union account and transferring money. When I indicated that I would need to wait a few days for those things to happen, I felt pushed and pressured -- as if I wouldn't be able to get a decent price if I didn't buy before midnight on Labor Day. That type of approach doesn't work with me at all. I hadn't bought a new car in 13 years, so it was not only important that I get the car I wanted, but that I also feel good about the experience. I had done my research before I went into Damerow and saw Dale and had gotten multiple quotes from him and other dealerships in the region. I knew what other places were selling the car for and Damerow offered the best price. Driving different cars and shopping via the internet before you go in to make a deal is the only way to go. I spent less than 90 minutes at the dealership and that included the final test drive, financing paperwork and time spent looking for the color vehicle I wanted at other locations since Damerow didn't have it in stock. When I told Dale what I wanted, he actually listened to me (what a concept!). He did not try to push me into a more expensive vehicle or pressure me in any way. Dale may be in the business of selling cars, but he doesn't come off as a typical salesman -- no song and dance, hiding the ball or fakey friendliness. Just straightforward and helpful. I appreciate that approach. When the car came in last night he stayed late to accommodate my schedule and spent time walking me through all the features on the car. Even though the deal is done, I feel confident that Dale will assist me if I have any additional questions or issues. This was not a big sale for him (under 20K), but it was a big purchase for me. Many dealerships tout themselves as offering no-pressure sales, but I actually found that to be the case in my experience with Damerow. More

My husband and I were the owners of a 2003 Chevrolet Suburban. Now that our kids have their own cars, we don't need the room like we used to, so we were looking for a newer used car and found a 2013 For Suburban. Now that our kids have their own cars, we don't need the room like we used to, so we were looking for a newer used car and found a 2013 Ford Escape with almost 33,000 miles online that caught our eye. Larry the Ford guy was our sales rep and made our car buying experience a breeze. He was knowledgeable about the car and was with us the whole step of the way. We gave our price of what we wanted to spend which included our trade-in and they made it happen. We also ended up with a great deal on having bumper to bumper protection if anything goes wrong with the car (even all the electronic gadgets) for the next 7 years or 100,000 miles. This gives us a piece of mind since the car already has almost 33,000 miles on it. More

My overall experience at Damerow ford, I would say 5-star. I bought a pre-owned Ford Mustang V6 Premium 2012 just a couple of weeks ago. I saw some deal online and never had an intention to buy it out 5-star. I bought a pre-owned Ford Mustang V6 Premium 2012 just a couple of weeks ago. I saw some deal online and never had an intention to buy it out the same evening. After work I thought I would visit the showroom look at the car and would think of it after giving a test drive. The moment I entered, people greeted me well. Let me tell you I bought that car in 2 hours and have driven it back home that night itself. It sounds crazy for a guy who never ever thought I would buy it out just in two hours of discussion without even having an intention to buy it on the same night. Alex Khan was my sales person and he took me back to car showed me asked me to test drive, it took about half an hour, though I wanted to make it early and go back home, I followed the route suggested by him and took about half an hour. And see, in next one and half hour, the car was at my home. They were extremely helpful and convincing me in every aspect except for the price which is reasonable as the car was already on sale (originally 22k but 19k was the selling price) it had 29k miles on it and as it is certified pre-owned they gave me warranty up to 100k miles. They were firm on the price but were able to convince me in other aspects. I was just sitting there for one hour and everything was so fast and quick let it be getting the car ready or the paper work. they were able to arrange me financing, insurance and everything. They promised me several other things as I was continuously bargaining on price as they were firm, and I think they were able to do everything they promised. Even after couple of weeks when I visit the showroom with some problems or for car wash, my sales person recognizes me by name and greets well and helps me out in getting things together in the showroom. They would even help me getting my other things related to car get done as in few scratches here and there while parking and all for a real cheap which costs me around a few hundred bucks at other auto-body paint dealers. I would definitely prefer Damerow ford and would suggest to any of my friends in future. They always give me peace and keep me happy when I visit the showroom relating to car by not losing several hundred dollars. Last thing even other persons who work there in fact keep asking you is everything fixed and whether I am satisfied during the visit which gives me a feeling of relief and best way to say bye. Extremely customer friendly. More