Damerow Ford

Great Job Great Selection, Great Customer Service, (David) Great Price, Great Experience.. Make sure you ask for David, he will listen and get you the best dea Great Selection, Great Customer Service, (David) Great Price, Great Experience.. Make sure you ask for David, he will listen and get you the best deal for your money! 5 Stars More

David Stone was GREAT David Stone was really great. I appreciated his thorough knowledge and his wonderful demeanor. I will call upon him again. I enjoyed talking to him. David Stone was really great. I appreciated his thorough knowledge and his wonderful demeanor. I will call upon him again. I enjoyed talking to him. More

Everything is awesome! What an amazing salesperson! Jesse gave us tons of time to try out 2 different cars and we are buying tonight! There was no pressure at all! Thanks What an amazing salesperson! Jesse gave us tons of time to try out 2 different cars and we are buying tonight! There was no pressure at all! Thanks for More

Unnecessary Service. Went in for basic maintenance and diagnostic. Tried to pressure me into paying for SEVERAL unnecessary services that would have cost over $1000. No Th Went in for basic maintenance and diagnostic. Tried to pressure me into paying for SEVERAL unnecessary services that would have cost over $1000. No Thanks. More

Thanx Tyler Walked in a little nervous but Tyler and the gang sure made me feel real comfortable thanx again for that I got exactly what I wanted spending less th Walked in a little nervous but Tyler and the gang sure made me feel real comfortable thanx again for that I got exactly what I wanted spending less than expected More

Awesome Experience From Top to Bottom of this dealership you guys are awesome!! David Stone, Warren , Brian, all of you went above and beyond to help me. Thank you From Top to Bottom of this dealership you guys are awesome!! David Stone, Warren , Brian, all of you went above and beyond to help me. Thank you More

#1 Customer Service I recently bought a truck from Damerow Ford. It was one of the best car buying experiences I've ever had. It was quick and easy, David made the experi I recently bought a truck from Damerow Ford. It was one of the best car buying experiences I've ever had. It was quick and easy, David made the experience very pleasant unlike the other dealerships I had previously went to throughout the day. Triple AAA top of the line service. More

Thank you Tyler Sneed Walked in very intimidated but the sales persons were so inviting and calming thank you so much it was an wonderful experience... Plus Tim was awesome Walked in very intimidated but the sales persons were so inviting and calming thank you so much it was an wonderful experience... Plus Tim was awesome.... More

Old fashion customer service . We had finally need to replace our car as we thought about our blood ran cold. We had both bad experience in the past with other dealerships. A We had finally need to replace our car as we thought about our blood ran cold. We had both bad experience in the past with other dealerships. After spending time on website we set out to damerow ford. we were greeted by Freddy he cared about the needs of the customer . working in customer service its nice we some goes the extra mile. the finance manager Micky was great to work with . we needed a spare key the service department not replaced my key for less than I thought it would cost. but they washed the car. I would gladly recommend this card dealer More

This was the worst consumer experience of my entire lifetime. Make no mistakes about this, this is your typical seedy old school type car dealership. First warning sign....when I went in to try to lifetime. Make no mistakes about this, this is your typical seedy old school type car dealership. First warning sign....when I went in to try to make a deal, Dale Monahan (the Internet Sales Manager) took my keys to get an appraisal on my trade in.......AND WOULDN'T GIVE THEM BACK!!!!!!! I asked for them three times, and told him I needed to go over to talk over the deal he presented with my boyfriend at least 7 times, and he never gave me my keys back. Issue number two....they sold me the car at a price that was $3000 over the internet price, and the internet is how I found them. This one may have been slightly my fault, my phone was dead and I couldn't pull up the internet price. But this also goes back to #1, I wanted to go home and research but when I asked for my keys they were never delivered. Issue number three....they chose not to honor the legally binding contract they entered. This is where it got nasty. Even after 1 & 2 I signed the contract, because on paper it was a good deal. Now, this wasn't a tentative agreement, I signed a sales contract and had the registration sent to the DMV (I still have the vehicle registration but not the car!). Two days after I drove off the lot with the car and my registration they called me and told me they were no longer interested in the deal and that I needed to bring the car back? WHAT!!!!! Now, I heard of financing falling threw, but that wasn't the case here. I signed a sales contract with Damerow Ford, which they intended to sell to another finance company. My contract with them wasn't contingent on them selling the contract afterwards. This is when issue number four came into play. #4..........Brian Ronstadt, the General Sales Manager. What a tool. He was very rude, and said things to me that were simply untrue. He quoted laws that were real laws. He was derogatory and condescending. So much so that I had to have a family friend (an attorney that was not representing me) call him back. But don't just take my word for it, I recorded every call we had. I've played them for others and another attorney I consulted. Everyone else confirmed he was vile and unprofessional, and the attorney confirmed all of things he was saying weren't true. The consumer affairs also reviewed the contract and told me that it was definitely legally binding and enforceable. He also provided me an e-mail on how to rebut all of the lies he was telling. And 5 is the end.............I ended up returning the car. Brian threatened to tow it even though he had no legal reason to as I had DMV registration, and a legally binding contract that I didn't violate. He threatened to charge me outlandish "rental" fees claiming he had a legal right even though I never signed anything agreeing to those fees. In the end, I was sure I had a battle I could win, but the attorney I consulted told me legal fees would run in the 5 figures and the arbitration would drag out for months. I also applied for a loan with my credit union during this time and I was approved so I thought it best to take my business elsewhere. In conclusion, STAY AWAY!!!!! Do not bring your business here. If you absolutely must please reach out to me! You owe it to yourself to hear the way Brian Ronstadt spoke to me. I'll gladly provide the audio to anyone considering this dealership, as well as the notes and e-mails from the consumer affairs attorney I worked with. But save yourself the trouble and stay away. I called other Ford dealerships and they knew exactly what dealership I was talking about when I told them my story without me having to mention Damerow Ford, Dale Monohan, or Brian Ronstadt by name. More