Damerow Ford
Beaverton, OR
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Terrible service. Dealership killed my car. Had an '02 Escape. Ignition coil blew (again) due to water intrusion. Dropped SUV off. Was quoted $450 to fix, which was on par with what it cost to f Had an '02 Escape. Ignition coil blew (again) due to water intrusion. Dropped SUV off. Was quoted $450 to fix, which was on par with what it cost to fix the first time it happened. Service guy called back, gave a "revised estimate" of around $1000 to replace the coil. Told guy I'd take it somewhere else. He asked how much I was willing to pay to have them do the work. He "checked with the service manager", and revised the quote to $860. I passed. He called back again and offered $650. I accepted. When I picked the car up, was charged $680.40 Three days later, car stars making rattling, squealing noises. Take it back, dealership wants to charge $7200 for new engine. They claim that, even though they had to disassemble the engine and intake, the engine failure was unrelated to their work. Never ever ever use this dealership. More
Licensing mess! Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voi Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voice mails of people that don't respond! More
Damerow goes to bat for its customers In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truc In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truck left the lot due to a wheel size deviation from Factory 17" wheels to the AS SOLD, 18" wheels. Fast forward 2 years, and the automatic transmission dies. NWC denies the claim, but Damerow Ford goes to bat for me, and gets NWC to pay up. Thanks Damerow Ford, esp. Ali and Bryce. More
Worst service ever I've never had such horrible service in my life. I went in to get a recall done on my car. They never told me how long it would take, didn't offer me I've never had such horrible service in my life. I went in to get a recall done on my car. They never told me how long it would take, didn't offer me a shuttle or ride to my home, never apologized for continuing to push back the time it was ready and gave it back to me with a new problem! The customer service was despicable. I called twice for a survey to be sent to me and they never sent it. Damerow Ford Service is a disgrace. More
Excellent. Best experience in car buying Cris Moore knew my price range and only showed me used cars I could afford, no high pressure to upgrade. I was treated with complete courtesy by all s Cris Moore knew my price range and only showed me used cars I could afford, no high pressure to upgrade. I was treated with complete courtesy by all staff and all steps of the process were explained to me in detail. When asked if I would recommend Cris to others looking for a used car.....ABSOLUTELY, in fact I already have. More
Awsome! I was very happy with my entire buying experience at Damerow Ford. Everyone was very friendly, helpful and professional. The whole process moved very I was very happy with my entire buying experience at Damerow Ford. Everyone was very friendly, helpful and professional. The whole process moved very swiftly and before I knew it I was driving home in my new car. More
Terrible!! don't go here Call to check on a vehicle that was online here. Was told yes it's available he was looking at it right then. Drove over an hour to find out it had be Call to check on a vehicle that was online here. Was told yes it's available he was looking at it right then. Drove over an hour to find out it had been sold two days ago. Liars!!! Do not shop here ever!!!! More
Great buying experience! We recently purchased a Ford Escape from Damerow Ford. We had a very positive experience all because of our salesperson "Larry the Ford Guy." He was We recently purchased a Ford Escape from Damerow Ford. We had a very positive experience all because of our salesperson "Larry the Ford Guy." He was very professional and we never felt pressured. He answered all of our questions, explained all of the features of our new vehicle and followed up with us a couple of days after our purchase to see if we had any questions or concerns. Excellent customer service. If you are looking to purchase a Ford, go to Damerow Ford and ask for "Larry the Ford Guy!" More
horrible service They're very aggressive in their sales approach, to the point of being repulsive. The paperwork process is long and arduous. Buying a house is easie They're very aggressive in their sales approach, to the point of being repulsive. The paperwork process is long and arduous. Buying a house is easier. Place is poison. More
Caution We recently purchased a 2015 pickup. We were offered a fair price, but the real reason we bought at Damerow was the salesman. He helped us buy a truck We recently purchased a 2015 pickup. We were offered a fair price, but the real reason we bought at Damerow was the salesman. He helped us buy a truck, he didn't "sell" us. Cordial, polite, thoughtful, and accommodating. Five star rating. We paid cash and obviously that insulted someone because things have gone south since then. The washer fluid under the hood was empty, windshield still had the suction cup marks, (never had been cleaned, window caulking remnants in the vehicle, etc. All of that would have been overlooked if they had sent us the title so we could license and insure the vehicle properly. Here I sit nearly 3 weeks, numerous phone calls (and promises & excuses) after delivery, and I still don't have title. 1 star rating for after sale service. If you buy from Damerow, don't leave before you have EVERYTHING. More