Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,918 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,918 reviews
August 13, 2013
the overall experience i have had with this company has been very positive. they have a good variety of well maintained vehicles. the customer service we received from Chris Mikell was unlike any we have been very positive. they have a good variety of well maintained vehicles. the customer service we received from Chris Mikell was unlike any we have received at any other dealerships. He is extremely polite/friendly and very profesional. I will and have recommended him to my friends and relatives. More
by 1robert2
Employees Worked With
August 12, 2013
Can't say enough about Chris and his wonderful service when buying a used car (Lexus GX470) for my wife. I'm in Philly now, and would strongly consider the idea of still buying a car in Dallas fro service when buying a used car (Lexus GX470) for my wife. I'm in Philly now, and would strongly consider the idea of still buying a car in Dallas from Chris because of the experience. More
by jolleysteve
Employees Worked With
August 12, 2013
Kris is great to work with - his honesty and his care for his clients is unparalleled. I would highly recommend Kris, and expect DLR to remain top of their industry for several years to come. his clients is unparalleled. I would highly recommend Kris, and expect DLR to remain top of their industry for several years to come. More
by Chad2212
Employees Worked With
August 12, 2013
Shawn is knowledgeable and trustworthy. We told him what vehicle we were interested, he pulled it out of the warehouse and had it ready for us to test drive when we pulled in. He is not a pushy or pressure vehicle we were interested, he pulled it out of the warehouse and had it ready for us to test drive when we pulled in. He is not a pushy or pressured salesperson. He gave a great trade-in value for our vehicle and financing was a breeze. It was the most pleasurable experience. We have now purchased two vehicles from Shawn and would definitely purchase from him again. We tell all our friends and family about Shawn. More
by mommarox
Employees Worked With
Ricky Brockway
August 10, 2013
Overall great buying experience with no sales pressure at all!!!! 1st time used car buyer and I would highly recommend Dallas Lease Returns and Chris Mikell. all!!!! 1st time used car buyer and I would highly recommend Dallas Lease Returns and Chris Mikell. More
by Rfk
Employees Worked With
August 10, 2013
Dallas Lease Returns had the best deal in town, and trust me, I searched everywhere. They also offered a better interest rate than my credit union. Jordan Campsey was extremely courteous and efficient. He me, I searched everywhere. They also offered a better interest rate than my credit union. Jordan Campsey was extremely courteous and efficient. He was also very knowledgeable and personable. Would definitely recommend Jordan and Dallas Lease Returns to anyone in the market for a luxury vehicle. More
by earashad
Employees Worked With
Malia Penington
August 10, 2013
Second purchase from Chris. He really takes care of us and is very honest and straightforward. We drive 320 miles to see him and when we are in the market he will be first person we call. Thank you. and is very honest and straightforward. We drive 320 miles to see him and when we are in the market he will be first person we call. Thank you. More
by britboyokc
Employees Worked With
August 10, 2013
I came to look at a Ford truck at your dealership because I thought it was reasonably priced and a quality vehicle. My salesperson was Blanca and I was very pleased with her assistance in me buying the vehi I thought it was reasonably priced and a quality vehicle. My salesperson was Blanca and I was very pleased with her assistance in me buying the vehicle. She was very efficient, prompt, and knowledgeable in every aspect of handling my purchase. I would recommend her and this dealership to anybody that I know that is looking to buy a vehicle. More
by millerjl85
Employees Worked With
August 10, 2013
I am an out-of-town buyer. Shawn and Joe were fantastic to deal with. Shawn walked out to the truck I was interested in while I was on the phone and critiqued the truck for me. It was exactly what I was lo to deal with. Shawn walked out to the truck I was interested in while I was on the phone and critiqued the truck for me. It was exactly what I was looking for and exactly as described. I am VERY happy with my purchase and I will buy from them again. More
by BrettfromAZ
Employees Worked With
Joe Wall, Ricky Brockway
August 09, 2013
Worked with Chris Mikell to purchase an Audi long distance. He made the whole process simple. We had inspection and all the paperwork completed before hand. I flew in, Chris was great, picked me up distance. He made the whole process simple. We had inspection and all the paperwork completed before hand. I flew in, Chris was great, picked me up at the airport and had the car ready to go when I arrived. Five minutes later I was on the road and we have loved the car. Highly recommended. More
by tcj2020
Employees Worked With
