Dallas Dodge Chrysler Jeep RAM

These guys give car dealerships a bad name This is one of the worst dealerships I have tried to buy a car from. They were rude, unhelpful and unknowledgeable. Our salesman did not know anything This is one of the worst dealerships I have tried to buy a car from. They were rude, unhelpful and unknowledgeable. Our salesman did not know anything about the cars or the sales process. He verbally told us drive out price of the car but when I questioned him, he came back and said the car was really about $3000 more. Neither he, nor Julius, the Internet Sales Manager would give us a firm price on the car and refused to write anything down. Julius was insulting and rude. I called the General Sales Manager-Donald Grayson and told him that his sales team would not give us a drive out price of the car, he said he would call us back in 5 minutes. He never called back. Poor customer service and questionable business ethics start at the top and apparently the General Sales Manger allows this kind of behavior. Fortunately I went to Cars.com and found 964 cars like the one we planned to buy within my driving distance, and the next day, I did buy a $35K Dodge from a different dealer, honest, straight up and friendly. More

AMAZING EXPERIENCE!!!!!!! Jeovanni was a great helped. Better than I ever expected, he went beyond helping me rather then everywhere else I went. I am very pleased to say that Jeovanni was a great helped. Better than I ever expected, he went beyond helping me rather then everywhere else I went. I am very pleased to say that I will refer everyone I know to him and to this dealership. Thanks so much for this wonderful experience. More

Nice and Helpful I really am pleased with the kind employees at Dallas Dodge. Everyone was friendly, helpful and courteous. I got a great deal on my jeep and Jiavanni I really am pleased with the kind employees at Dallas Dodge. Everyone was friendly, helpful and courteous. I got a great deal on my jeep and Jiavanni even help me set up all the technology components. More

Good experience Julius was very helpful. He was able to get us out of a car we owed quite a bit on and into a vehicle that was perfect for our family. Thank you! Julius was very helpful. He was able to get us out of a car we owed quite a bit on and into a vehicle that was perfect for our family. Thank you! More

Lost my vehicle I had my vehicle towed to the dealership for engine knocking issues. Should have been fixed under warranty. They didn't fix and when I requested they I had my vehicle towed to the dealership for engine knocking issues. Should have been fixed under warranty. They didn't fix and when I requested they return my vehicle they couldn't find it! "Maybe it was auctioned" "It could have been sold for salvage" "Your bank probably picked it up" were all the excuses the gave me and now they will not speak to me at all! They even hung up on the corporate office when they attempted to intervene. I have turned the issue over to the JAG office at Fort Benning, where I am stationed, and they are going to put me in touch with a Dallas attorney. Do not trust these people. More

Happy I wake up every morning ready to get in my new car. I loved my sales person, he was a delight to work with. All the staff made me feel they wanted m I wake up every morning ready to get in my new car. I loved my sales person, he was a delight to work with. All the staff made me feel they wanted my business. More

Relax Time Always prompt, courteous, interested and respectful. Listens to concerns and answers questions readily and with patience. Customer is kept informed Always prompt, courteous, interested and respectful. Listens to concerns and answers questions readily and with patience. Customer is kept informed and can relax knowing their car is in good hands. More

Service Department like many others just to make you run aro I was there today for 3 things one factory recall they took the car inn later on after 2 hrs thhe's call and says they run out of part , from dealer t I was there today for 3 things one factory recall they took the car inn later on after 2 hrs thhe's call and says they run out of part , from dealer to dealer they can't get the parts even its federal re call , second I had a nail on my tire which they said not repairable the tire they were selling 190$ I took van out went to discount tire they fix at no cost rote across the road from Dallas dodge Unbelievable experience Discount tire on 635 rite by furs 3 engine light check cost 180$ even I bought Platinum 100,000 miles insurance Auto zone did free check engine and it was gas cap Can u believe just a lucky fellow and blessed by others fair servicing people like Discount tire n Auto zone save 400$ n up More

Great experience!! Valentine Daniels is the Best! I was very pleased with how friendly and helpful everyone was when I visited Dallas Dodge. I had an appointment to meet with Valentine Daniels about a I was very pleased with how friendly and helpful everyone was when I visited Dallas Dodge. I had an appointment to meet with Valentine Daniels about a specific car. He put me at ease with his friendly approach and level or professionalism. He made the trade in and purchase process quick and easy. Valentine worked with me to ensure that I received the best deal and trade in value for my vehicle. Buying a new car has never been such a smooth and pleasant experience for me as it was at Dallas Dodge. Not only did Valentine exceed my expectations and deliver great customer service, but Donald Grayson and Oscar Boyd made me feel confident that I was in great hands. I would highly recommend Valentine Daniels and Dallas Dodge to anyone purchasing a new vehicle or trading in a car. Thank you to everyone who took great care of me! Erica M. Salinas More

Ray Berard helped me buy the car of my dreams! I sent in an internet lead and was contacted by Ray Berard quickly. He not only helped learn what I wanted, but also gave me information that made me I sent in an internet lead and was contacted by Ray Berard quickly. He not only helped learn what I wanted, but also gave me information that made me feel that my wishes were being heard. I knew that I wanted the rogue and he was able to help me via text and phone calls through the initial process. By the time that I went in for the test drive that night, I was greeted with Ray's friendly attitude and wide knowledge of the car. He took time out of his night to stay late to help me purchase the car of my dreams. Though I bought the car, I still needed to trade in my old Honda. Ray Berard came in on his day off to see me through the trade in process, and waited for over an hour as my car was was stuck in traffic because it was being delivered in the rain. He gave me a great deal and I really feel that he was easy to connect with and was the most helpful person that I have met at a car dealership. After the initial purchase, Ray took the time to show me the features of the car so I knew exactly what every button and feature in the car was. I am forever grateful for Ray at Dallas Dodge for making my first official car buying experience the best one. More