Dallas Dodge Chrysler Jeep RAM

Service Department like many others just to make you run aro I was there today for 3 things one factory recall they took the car inn later on after 2 hrs thhe's call and says they run out of part , from dealer t I was there today for 3 things one factory recall they took the car inn later on after 2 hrs thhe's call and says they run out of part , from dealer to dealer they can't get the parts even its federal re call , second I had a nail on my tire which they said not repairable the tire they were selling 190$ I took van out went to discount tire they fix at no cost rote across the road from Dallas dodge Unbelievable experience Discount tire on 635 rite by furs 3 engine light check cost 180$ even I bought Platinum 100,000 miles insurance Auto zone did free check engine and it was gas cap Can u believe just a lucky fellow and blessed by others fair servicing people like Discount tire n Auto zone save 400$ n up More

Great experience!! Valentine Daniels is the Best! I was very pleased with how friendly and helpful everyone was when I visited Dallas Dodge. I had an appointment to meet with Valentine Daniels about a I was very pleased with how friendly and helpful everyone was when I visited Dallas Dodge. I had an appointment to meet with Valentine Daniels about a specific car. He put me at ease with his friendly approach and level or professionalism. He made the trade in and purchase process quick and easy. Valentine worked with me to ensure that I received the best deal and trade in value for my vehicle. Buying a new car has never been such a smooth and pleasant experience for me as it was at Dallas Dodge. Not only did Valentine exceed my expectations and deliver great customer service, but Donald Grayson and Oscar Boyd made me feel confident that I was in great hands. I would highly recommend Valentine Daniels and Dallas Dodge to anyone purchasing a new vehicle or trading in a car. Thank you to everyone who took great care of me! Erica M. Salinas More

Ray Berard helped me buy the car of my dreams! I sent in an internet lead and was contacted by Ray Berard quickly. He not only helped learn what I wanted, but also gave me information that made me I sent in an internet lead and was contacted by Ray Berard quickly. He not only helped learn what I wanted, but also gave me information that made me feel that my wishes were being heard. I knew that I wanted the rogue and he was able to help me via text and phone calls through the initial process. By the time that I went in for the test drive that night, I was greeted with Ray's friendly attitude and wide knowledge of the car. He took time out of his night to stay late to help me purchase the car of my dreams. Though I bought the car, I still needed to trade in my old Honda. Ray Berard came in on his day off to see me through the trade in process, and waited for over an hour as my car was was stuck in traffic because it was being delivered in the rain. He gave me a great deal and I really feel that he was easy to connect with and was the most helpful person that I have met at a car dealership. After the initial purchase, Ray took the time to show me the features of the car so I knew exactly what every button and feature in the car was. I am forever grateful for Ray at Dallas Dodge for making my first official car buying experience the best one. More

Best Service Ever I had a great experience purchasing my 2013 Dodge Avenger. I spoke with internet salesman Billy for first contact and explained the situation about ho I had a great experience purchasing my 2013 Dodge Avenger. I spoke with internet salesman Billy for first contact and explained the situation about how I was treated badly and negatively (no call backs, no feedback or no updates on progress) by some of the competitors when you don't have the best of credit. I call Dallas Dodge and received the best service by my sales person Dan, he was awesome; Dan did all the things the competitor sales persons did not do. Dan even purchase me a beverage while I waited on the deal to go through. I liked the fact I was not constantly annoyed by a talking sales person until I need to be spoken with about the deal. I had to leave for bit and soon as the financial person (Anita) got the deal done he called me to come pick up my new car. The financial person Anita was great, she went over everything and had a great attitude. I enjoyed the experience and recommended Dallas Dodge to others soon as I left. More

Great experience I receive great service when purchasing a pre-own truck. Kudos to Ray Berard and Anita for the great experience and being so professional!!a I receive great service when purchasing a pre-own truck. Kudos to Ray Berard and Anita for the great experience and being so professional!!a More

worst dealership ever!! Don't waste your time or money here. FROM SALES PERSON TO MANAGER THERE ALL LIARS AND WILL SCREW YOU OVER TIME AND TIME AGAIN. I should of just stayed with ford. Poor excuse of a dealersh FROM SALES PERSON TO MANAGER THERE ALL LIARS AND WILL SCREW YOU OVER TIME AND TIME AGAIN. I should of just stayed with ford. Poor excuse of a dealership. More

Do Not Do Business with These People DO NOT do business with these people. The Dallas police department has more than one complaint about them. Do not sign a conditional delivery form. DO NOT do business with these people. The Dallas police department has more than one complaint about them. Do not sign a conditional delivery form. They take your down payment; will not file the paperwork to complete your financing, even when your loan is approved. Within a few days, they make a false report to the police that you have not made timely payments and REPO your car. There are plenty of reputable car dealerships in the Metroplex, don't buy yourself a headache by doing business with Dallas Dodge Chrysler Jeep. More

Service Center I took my car in on May 24, 2014 because the engine light came on, and I had a recall (the timing chain tensioner). My husband put a note on the dashb I took my car in on May 24, 2014 because the engine light came on, and I had a recall (the timing chain tensioner). My husband put a note on the dashboard to use fully synthetic oil, only. Of course they didn't do that, then wanted to charge us for the difference in price. They said they didn't know they needed to drain the oil for the recall. Really? Then they said there were no stored codes for the "check engine light". So we took the car home. On May 29 the engine light came on again, while driving home from work on a busy interstate at 5pm. Luckily, I was near the dealer and the car was running ok. This time they said there were 2 pages of stored codes (no stored codes 5 days earlier??) The guy said, there were too many codes, and he didn't know what they were for. He said, he'll clear the codes, and send me home and for me to bring the car back when the light comes on again. I have one of the first 2011 Dodge Charger R/T with the Road & Track Package....love my car and the Hemi. So I asked is that gonna hurt my engine? Is that bad for the car? Will I get home safely? (I'm female, and my husband was out of town) I won't get stuck? I live in the country. He said it's fine, you'll get home ok. I'll bring the car around for you. 10 minutes later he said he'll keep the car to see what's wrong with it. hmm?? Should have said that first. 5 days later, they still had no clue what was wrong with it, they couldn't tell me what the codes were for, I asked to speak with the tech, the manager, everyone was at lunch. So he says the tech will drive my car to his house for the night and bring it back in the morning. I said H...NO! Have my car ready for pick up. He then says it's running fine, nothing is wrong with it. So I pick it up...again. I called the dealer and complained, they didn't care. June 4, my car breaks down on the same interstate on my way home at 5pm, it's 100 degrees out and my husband is working out of town, again. In a skirt, I climb up the steep embankment to find I'm at Forrest and 635, not a safe area. This happened because Dallas Dodge had my car for 5 days and couldn't figure out what was wrong. I waited until 8pm for the tow truck, they took it to Richardson Dodge. I handed the lady at the counter the 2 page print out of my codes, and she read through them all. Telling me what each one meant. They had it fixed and on the road in a day. I gave her a hug, she has no idea what I went through. If Dallas Dodge had looked at my car, and knew how to read the codes I wouldn't have had such a traumatic experience. They were awful. I will never, ever go there again for anything. More

Went in their on a last hope and came out happy. Treated me great from the start got the car I wanted at a good price. Roberto and Sam are very friendly and made my car buying experience a great one. me great from the start got the car I wanted at a good price. Roberto and Sam are very friendly and made my car buying experience a great one. More