Dallas Dodge Chrysler Jeep RAM

Very good Oil change service and some others inspection my car will need soon. Thanks for the very good aervice, this people always are very nice . Thanks again Oil change service and some others inspection my car will need soon. Thanks for the very good aervice, this people always are very nice . Thanks again More

Idc what anyone saysss...ITS THE BEST I love coming here. They let me know what's going on with my vehicle. Don't matter if my car is in the shop for like a couple days cause I trust them I love coming here. They let me know what's going on with my vehicle. Don't matter if my car is in the shop for like a couple days cause I trust them taking their time to fix it the right way and not messing it up. The staff is GREAT. Love how they have a humor. They keep it 100% with me. Any maintenance I need, they note it. I see people arguing with them, but know what .. it's pointless! I have patience . I will be back over and over . Even when I'm in the waiting room , I watch a movie or just walk around, I have my car in good hands compared to other dealers I been in. More

Bad service dept. Had it taken in for a check engine light, warranty, I have the maximum care extended warranty that covers everything electrical. I had my ambient air Had it taken in for a check engine light, warranty, I have the maximum care extended warranty that covers everything electrical. I had my ambient air temp sensor go out and my driver side mirror controls. They wouldn't give me a rental until they diagnosed if it was covered under warranty even though my warranty says they cover first day no matter what. My truck stayed over night I did not get the rental bc I would have been out money even if they did pick up the tab, it never got checked out until halfway through the next day. I had been dealing with the service manager there Carey, he had another advisor call me she told me it was not covered under warranty and it would be $650 for them to fix a corroded wire in the door panel, that has never been taken off since the factory out it together. Fought with the warranty department, we all know it is a door harness or connector issue, should be covered. It since the dealer said corrosion it would not be covered. I called Rockwall Dodge and priced the part it would be $114 that's not even at cost which I would get it at, so I asked for the service deptartment and told them I would be bringing my truck to them, because they knew exactly which warranty plan I had and said it would be covered and they would have a rental waiting for me. So I called Dallas Dodge and told them I would be picking my truck up. Carey called me back and told me he went back there and figured the issue out, after listening to my voicemail no doubt, and it would be only $130 to fix the issue plus my oil change. I told him no I wanted to get my vehicle and pay for the oil change, oh there is a $100 dollar diagnostic fee, so if it had been covered under warranty that would be the deductible but since they said corrosion it wouldn't cover. So pay $160 get my truck back and take it to another honest dealer or pay $180 plus tax to fix it. I was being held ransom after they probably figured out I was jumping ship, so to alleviate the headache I am having them fix it, to avoid more time loss out of work. Do your self a favor and go to Rockwall Dodge so you won't get angry or snaked. I am beyond furious and will be calling Chrysler Customer Care. More

1st IMPRESSIONS This was my 1st visit to this dealership, everyone was nice and professional. I liked the atmosphere, everyone speaking and asking how is everything g This was my 1st visit to this dealership, everyone was nice and professional. I liked the atmosphere, everyone speaking and asking how is everything going today, even the vending machine guy. My new friend Hector is THE MAN, he informed me of some important things that needs to be taking care of, thanks Hector!! More

No pressure sales I was looking to buy a first car for my son. After filling out a form online I heard from Jovanny Chapa. He listened to what I wanted and found the pe I was looking to buy a first car for my son. After filling out a form online I heard from Jovanny Chapa. He listened to what I wanted and found the perfect vehicle for us . My son has his first car and I have the peace of mind that it is a safe car. Joe in finance was very nice as well. More

If you like walking buy one of their Certified Pre-owned I bought one of their Certified Pre owned Jeep Cherokees (CPO = $1500 upcharge) in July of last year. 7 months later it will not start. I take it in I bought one of their Certified Pre owned Jeep Cherokees (CPO = $1500 upcharge) in July of last year. 7 months later it will not start. I take it in because I have a power train warranty. They recommend $1800 dollars in repairs(All non warranty items). I guess none of this was covered under the 125 point inspection before they sold it to me. They ended up selling me a new battery for $340. Great. Thanks, Autozone has the same battery for $200, but if I left without them selling me something I would have been liable for their $130 diagnostic fee. This is essentially a girl with an Ipad and a OBDII connector. I have never paid more and felt like I got less. I will never do any business with Dallas Dodge ever again. I am now on my way to trade this jeep in on something else before it breaks. More

Dallas Dodge treats you just like family Very good experience today. Good vibes!!! Would highly recommend Jeovanni and Julius to others on there next perchuse please go see them they will tre Very good experience today. Good vibes!!! Would highly recommend Jeovanni and Julius to others on there next perchuse please go see them they will treat you just as family Customers come first for them More

Poor customer service I have owned 4 new Dodge pick ups and 1 Jeep . I wouldn't return to this dealership for any reason. I took my Ramsey dually in for service, brakes oil I have owned 4 new Dodge pick ups and 1 Jeep . I wouldn't return to this dealership for any reason. I took my Ramsey dually in for service, brakes oil change, etc. They wrecked my truck and could not give me an answer when it would be ready. Suggested that I take my damaged vehicle and return layer at a more opportune time. I complained and they finally agreed to repair it . I took it in on Monday, they agreed to repair on Friday ,finally got me a loaner on Friday and returned my vehicle on the next Monday. For all my troubles they compensated me 5% on a $ 1925.00 bill When I let them know that I was the victim of their incompetence.and they should compensate me for almost a week without my vehicle ,they told me no that this was the extent of their assistance. They wrecked my vehicle. I would tell everyone not to go here for any reason...... More

Purchased a 2013 Ram 1500 Will defiantly recommend Dallas Dodge to friends and family. Worked with Robbie he Was really easy to work with. Located exactly was I was looking fo Will defiantly recommend Dallas Dodge to friends and family. Worked with Robbie he Was really easy to work with. Located exactly was I was looking for withen my budget. More

Purchase Willy Quezada listened to exactly what I was looking for in a vehicle and searched for the exact color and style I wanted. Very pleasant person and re Willy Quezada listened to exactly what I was looking for in a vehicle and searched for the exact color and style I wanted. Very pleasant person and represented the dealership excellent. More