Dallas Dodge Chrysler Jeep RAM

Great!!! She did a great job! The service was fast, reliable and overall great. I would recommend her to my friends and family. 5 star service! She did a great job! The service was fast, reliable and overall great. I would recommend her to my friends and family. 5 star service! More

They Tried to Rip Me Off Tech cut my ABS wires and Salvador and Beth Anne tried to blame it on me saying I hit a rock so they were not going to cover it under warranty. My ABS Tech cut my ABS wires and Salvador and Beth Anne tried to blame it on me saying I hit a rock so they were not going to cover it under warranty. My ABS was working when I dropped off my vehicle and somehow while in their possession my ABS wires were completely cut apart and not even attached. Salvador the service manager was rude and unprofessional and not willing to help me out. He said all he was willing to do was tape up the wires but that he was not going to fix it. More

Service Experience This was my second or third time with Bill Marshall as my service provider. Bill is very knowledgeable and a pleasant person to work with. Kudos to This was my second or third time with Bill Marshall as my service provider. Bill is very knowledgeable and a pleasant person to work with. Kudos to Bill and Dallas Dodge! More

Rockwall dodge Great dealership! Salesman Matt! Manager Ben! Awesome people to work with and talk to.... Will go back many times! If they don't have what your lookin Great dealership! Salesman Matt! Manager Ben! Awesome people to work with and talk to.... Will go back many times! If they don't have what your looking for they will make sure you get it! More

3X Return Customer -Excellence from Sales to Service to GM Put your concerns aside. Make the leap! You can do it! Get that new ride you've been dreaming of. Just make sure to ask for SCHLEVIA. She Is the B Put your concerns aside. Make the leap! You can do it! Get that new ride you've been dreaming of. Just make sure to ask for SCHLEVIA. She Is the Best!!! 3X Return Customer(s). 4th time will be a Jeep!! Personally, as a woman, I like to buy my cars from a SalesWomen 👩?💼. Schlevia is the all-in-one -- right choice --knowledgeable, professional, and beasts the male dominated car sales business with Style and Grace. From Sales to Parts to Service and the GM -- this dealership takes care of their customers ALways --- Not just during a sale but long after! More

My experience My sales man was Ezell Brown he stay late for me and did everything possible to make my experience was great and that I got a great deal on my 2017 Do My sales man was Ezell Brown he stay late for me and did everything possible to make my experience was great and that I got a great deal on my 2017 Dodge Challenger More

Very good Oil change service and some others inspection my car will need soon. Thanks for the very good aervice, this people always are very nice . Thanks again Oil change service and some others inspection my car will need soon. Thanks for the very good aervice, this people always are very nice . Thanks again More

Idc what anyone saysss...ITS THE BEST I love coming here. They let me know what's going on with my vehicle. Don't matter if my car is in the shop for like a couple days cause I trust them I love coming here. They let me know what's going on with my vehicle. Don't matter if my car is in the shop for like a couple days cause I trust them taking their time to fix it the right way and not messing it up. The staff is GREAT. Love how they have a humor. They keep it 100% with me. Any maintenance I need, they note it. I see people arguing with them, but know what .. it's pointless! I have patience . I will be back over and over . Even when I'm in the waiting room , I watch a movie or just walk around, I have my car in good hands compared to other dealers I been in. More

Bad service dept. Had it taken in for a check engine light, warranty, I have the maximum care extended warranty that covers everything electrical. I had my ambient air Had it taken in for a check engine light, warranty, I have the maximum care extended warranty that covers everything electrical. I had my ambient air temp sensor go out and my driver side mirror controls. They wouldn't give me a rental until they diagnosed if it was covered under warranty even though my warranty says they cover first day no matter what. My truck stayed over night I did not get the rental bc I would have been out money even if they did pick up the tab, it never got checked out until halfway through the next day. I had been dealing with the service manager there Carey, he had another advisor call me she told me it was not covered under warranty and it would be $650 for them to fix a corroded wire in the door panel, that has never been taken off since the factory out it together. Fought with the warranty department, we all know it is a door harness or connector issue, should be covered. It since the dealer said corrosion it would not be covered. I called Rockwall Dodge and priced the part it would be $114 that's not even at cost which I would get it at, so I asked for the service deptartment and told them I would be bringing my truck to them, because they knew exactly which warranty plan I had and said it would be covered and they would have a rental waiting for me. So I called Dallas Dodge and told them I would be picking my truck up. Carey called me back and told me he went back there and figured the issue out, after listening to my voicemail no doubt, and it would be only $130 to fix the issue plus my oil change. I told him no I wanted to get my vehicle and pay for the oil change, oh there is a $100 dollar diagnostic fee, so if it had been covered under warranty that would be the deductible but since they said corrosion it wouldn't cover. So pay $160 get my truck back and take it to another honest dealer or pay $180 plus tax to fix it. I was being held ransom after they probably figured out I was jumping ship, so to alleviate the headache I am having them fix it, to avoid more time loss out of work. Do your self a favor and go to Rockwall Dodge so you won't get angry or snaked. I am beyond furious and will be calling Chrysler Customer Care. More

1st IMPRESSIONS This was my 1st visit to this dealership, everyone was nice and professional. I liked the atmosphere, everyone speaking and asking how is everything g This was my 1st visit to this dealership, everyone was nice and professional. I liked the atmosphere, everyone speaking and asking how is everything going today, even the vending machine guy. My new friend Hector is THE MAN, he informed me of some important things that needs to be taking care of, thanks Hector!! More