Dallas Dodge Chrysler Jeep RAM

Execellenti I had a recall and set an appointment I got there early and was meet at the door and taken care if very quickly in and out I give them a 10 I had a recall and set an appointment I got there early and was meet at the door and taken care if very quickly in and out I give them a 10 More

Service department Good customer service, I received a call with updates on my vehicle every day. They gave me a ride home when I left my car at the dealer and a ride to Good customer service, I received a call with updates on my vehicle every day. They gave me a ride home when I left my car at the dealer and a ride to the dealer when my car was ready. More

Good courteous service The customer service was great. The fact that they couldn’t rotate my tires because they couldn’t find the tool to take the tires off, when they’re t The customer service was great. The fact that they couldn’t rotate my tires because they couldn’t find the tool to take the tires off, when they’re the only place that has ever serviced it as well as being the dealership where I bought the dang vehicle, wasn’t so reassuring. But I got a friendly oil change in under 3 hours if that’s your thing. More

Awesome job Hector! After getting horrible service at different Jeep dealers I came across Hector Alicea at Dallas Dodge. He was very friendly and very proactive. He figu After getting horrible service at different Jeep dealers I came across Hector Alicea at Dallas Dodge. He was very friendly and very proactive. He figured out what the issue was and walked me through the steps to getting it resolved. Other dealers have told me what the issue was but I had to pull teeth to get an action on lan out of them. AWESOME job Hector. More

Car repair Car done in a reasonable time frame. Ricardo gave me all the info I needed to make a decision. Best customer since I've been coming there. Car done in a reasonable time frame. Ricardo gave me all the info I needed to make a decision. Best customer since I've been coming there. More

The best quickest car deal.ibe ever made My salesman and finaince guys were so relaxed , no pressure on me it was a great experiance for me and my wife . Everyone was nice and courtious to us My salesman and finaince guys were so relaxed , no pressure on me it was a great experiance for me and my wife . Everyone was nice and courtious to us, More

Had a good EXPERIENCE I got good efficient service in a short time. The service personnel were friendly and helpful. I also appreciated the complementary car wash I th I got good efficient service in a short time. The service personnel were friendly and helpful. I also appreciated the complementary car wash I think that is a very nice feature for the customers. More

A salesperson I call Darrin Haley today 9-14-2017 about a 2017 Dodge Durango when I got to the dealership he was nice he then I told him I had a 2009 country and to I call Darrin Haley today 9-14-2017 about a 2017 Dodge Durango when I got to the dealership he was nice he then I told him I had a 2009 country and town Chrysler minivan that I owe $13,000 on I had an equity of he brought me out a 2017 Durango what's $31,000 and for my trade for my minivan they was giving me $6,000 the managers that do your credit they wanted to charge me $672 a month for this Durango I asked him about the interest rate it was six and a half point six was too much money to put the spin for a vehicle I text Darrin and ask them to see if they can come down on the on the payments stead of $672 can they come down $600 he never respond back to me and it was 6 clock when I text him the salesperson his name is Darrin Haley. That's not how you treat a customer a new customer I will not come back there ever again full service didn't appreciate anything didn't care they talked about a a good dealership I don't think so I don't know who was the manager was when he came put you into when they can't put you in the vehicle and the price they don't give a xxxx about you the salesperson he seemed nice but he didn't respond back for my text and when I try to call him he ignored the phone call that's not good service that's bad service. More

Maintenance Well for one I only use one person to help me with any car or truck I need service and that Alex the service manager been with him for about 6 or mor Well for one I only use one person to help me with any car or truck I need service and that Alex the service manager been with him for about 6 or more years, Always helpful with a smile, he a keeper More

No hassle, knowledgeable and quick Not the average buying experience. We felt good about the deal, it was done quickly and the features walk-through was thorough and helpful. I would re Not the average buying experience. We felt good about the deal, it was done quickly and the features walk-through was thorough and helpful. I would recommend them. More