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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

4.0
501 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 501 reviews

June 08, 2023

For sure the best dealership I've ever been to, 100% satisfied every time I stop by. More

by ismaels585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 11, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Dallas Dodge Chrysler Jeep RAM. We hope to see you soon!

June 08, 2023

Robert Vasquez provided excellent customer service and was very helpful. When we come back next time we will ask for him! More

by zahra.coburnperez36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez
Jun 12, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 08, 2023

We brought my sons car in for a problem with the AC. They had his car for over a month and it still wasn’t fixed. We decided to bring it somewhere else.. Cory the service manager flat out lied to us on More

by beachwink3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
Jun 14, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for what you encountered. I would like an opportunity to address your concerns and to earn your business, please contact me at cchiv@dallasdodge.net. I look forward to speaking with you. Chris Chiv General Manager

June 07, 2023

Top notch service people! I will always bring my dodge to this service center in Dallas. More

by mc37414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
Jun 10, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 06, 2023

The best car buying experience ever! Very professional, knowledgeable, and kind! I highly recommend them! More

by Mikesowell4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Morino
Jun 09, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

June 03, 2023

When I first walk in my Sales Person Val didn’t even hesitate to even great me. After that we went on to make a sale More

by chris.newton96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val
Jun 07, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

June 01, 2023

The initial sign in went quick and easy but the time it would take that was quoted was off. The guy who checked me in said about 2 hours. I had arrived early for my 1:00 pm appointment. Around 12:40. They More

by Brighteyes119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jun 08, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the time taken to service your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me at cchiv@dallasdodge.net. I look forward to speaking with you. Chris Chiv General Manager

May 31, 2023

Service is a little slow but always done correctly for a one time visit. Vehicle pricing is the best More

by RayRaywahlquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 09, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 21, 2023

The worst experience I've ever had. My car has been there 3m and nobody calls or answers to give an update. Its there for the the same reason & nothing is being done. It's more frustra More

by mmarthammedina1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Padilla
Apr 26, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson Service Director dejohnson@dallasdodge.net

May 03, 2023 -

mmarthammedina1981 responded

Hello I was actually going up there today to get sum answers on my vehicle. Still nobody has called me. I would like to get my car fixed and if that's not possible then a refund. I don't have too much time to go up being I have a son that constantly goes in n out the hospital. If u could please help me id greatly appreciate it. 469 441 8286

February 25, 2023

I don’t understand if you text message saying contact me here or have a telephone at your service desk or your mobile phone text/call. Why don’t you use them to update your customers on their car when they More

by Jeep road warrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Alex and the manager that ignored me and never made contact because it was a xxxx show
Mar 20, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Derek Johnson Service Director 214-319-1292

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