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Dale Howard Inc.
Iowa Falls, IA
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 42 reviews
March 15, 2021
I found the vehicle with Carguru.com and reached Dale Howard Inc who in turn replied to my email very fast. I asked a few questions by phone and drove the 1.5 hours to test drive a 2020 one owner Ford Es Howard Inc who in turn replied to my email very fast. I asked a few questions by phone and drove the 1.5 hours to test drive a 2020 one owner Ford Escape. Jerod informed me what the previous owner traded for and explained the many features of this newer SUV. He accommodated my 8 yr. old grandson with a USB port for the switch game in the waiting area. He answered many questions and before we knew it, after a test drive -- we were in discussion of financing and had the trade in estimate. Bob helped get our credit history set up quickly and Jerry offered an Allstate plan at the final signing. We were treated with respect and felt the friendly smiles by all the employees. This place knows teamwork and how to make my wife and I feel very much at ease during the process. More
by Jimmy 'sticks' Robinson
Employees Worked With
Everyone in the building, Brandi Levis
February 24, 2021
Awesome friendly service! They made the process fast and easy for me and I would definitely recommend this dealership to anyone shopping around for a new or used vehicle.-Hector easy for me and I would definitely recommend this dealership to anyone shopping around for a new or used vehicle.-Hector More
by Hector
Employees Worked With
Jerod
November 25, 2020
Great place, Period l;kjs;fl;;l ;aldfk;l a ;lsfl; Great place, Period l;kjs;fl;;l ;aldfk;l a ;lsfl; kl;s ;f ;la;slfj ;l;l k; ;l ;ls; s;af ; a; s;k ;l Great place, Period l;kjs;fl;;l ;aldfk;l a ;lsfl; kl;s ;f ;la;slfj ;l;l k; ;l ;ls; s;af ; a; s;k ;l More
by squeak4
Employees Worked With
Josh, Tony
July 25, 2020
Great place to buy a new or used. Priced competitively and friendly. Wants to bend over backwards to please you as a customer. Would recommend highly and friendly. Wants to bend over backwards to please you as a customer. Would recommend highly More
by Craig
Employees Worked With
Kelsey
July 03, 2020
Best Dealers in Iowa! Best Iowa Dealership hands down! It felt like family walking into the dealership and the product sales women/men were very friendly and helpful. I was Best Iowa Dealership hands down! It felt like family walking into the dealership and the product sales women/men were very friendly and helpful. I was in the process of looking at cars to buy my first car. I had been to multiple Iowa dealership in Cedar Falls, Ames, and Fort Dodge with no luck. Reece Raymond greeted me in the lot and he showed me the kind of cars I wanted and what they had. I was very interested in the Jeep Cherokee 2019. He allowed me to test drive the vehicle and it was my last test drive! I loved this low-mile 23,800 Jeep and it was a 2019?! It was a practically new car! I named her Olive and never looked back. Sara Walker was wonderful to work with! She was super friendly and helped with all the paperwork. One thing about Dale Howard is the customer service, because I didn't feel pressured to buy a car like the other dealers. Thanks Sara and Reece for helping me purchase my first car/ Dream Jeep! :D More
by HighSchoolArtTeacher
Employees Worked With
Sara Walker. Reece Raymond
June 20, 2020
A terrific experience at Dale Howard!!!! Wayne really LISTENED to what I was looking for & found a vehicle that is nearly too good to be true. Very glad I put my trust in Wayne because he more than deli LISTENED to what I was looking for & found a vehicle that is nearly too good to be true. Very glad I put my trust in Wayne because he more than delivered. Also, the service dept. at Dale Howard is excellent so glad to be continuing my relationship with them. More
by crash9271
Employees Worked With
Mueller, Wayne
May 02, 2019
Pretty Great! Made the sales process quick and painless. The visit was nicley prepared and put together. Went over info thoroughly. Kelsey and Jerry did a great job Made the sales process quick and painless. The visit was nicley prepared and put together. Went over info thoroughly. Kelsey and Jerry did a great job answering any question I had before I left that lot. The test drive was very casual and informative about the vehicle. Later when I decide to purchase another vehicle ill definetly be giving Kelsey a jingle! I had the check engine light come on a couple weeks after purchasing the vehicle but it was a quick and painless fix of just my system just needing to be updated. which didnt cost me another penny. Over all please with my visit. More
by LaDuska
Employees Worked With
Kelsey Barnhart and Jerry Lande
April 04, 2019
Good service I highly recommend Dale Howard automotive services. The service department is very professional and knowledgeable of my vehicles and the service they I highly recommend Dale Howard automotive services. The service department is very professional and knowledgeable of my vehicles and the service they require. I am very satisfied. More
by Bigjohnh55
Employees Worked With
Service representatives
April 02, 2019
Great Way to spend an hour Business travel with my company vehicle racks up the miles fast. Every 1-2 months I get to spend an hour with these great people while my vehicle is b Business travel with my company vehicle racks up the miles fast. Every 1-2 months I get to spend an hour with these great people while my vehicle is being serviced including oil change and tires rotated. Stephanie, Dave and Gary are top notch in customer service. The service technicians do a wonderful job getting me in and out in a timely fashion. Highly recommend you give the folks at Dale Howard an opportunity to service you vehicle in the future. You won’t be disappointed. More
by Jim-st55
Employees Worked With
Stephanie, Dave and Gary
April 02, 2019
service dept. great service and staff. they were on time with the quote they gave me on length it took to repair the vehicle .Would highly recommend great service and staff. they were on time with the quote they gave me on length it took to repair the vehicle .Would highly recommend More
by jason
Employees Worked With
dave
