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Dahl Hyundai Mazda Subaru

La Crosse, WI

Overview
Reviews
Vehicles
4.8
1,230 Reviews
Call Dealership (608) 791-6400
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712 4th St S

La Crosse, WI

54601

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Showing 1,230 reviews

April 05, 2021

Danielle and Ashley were both super knowledgeable and a joy to work with! Buying my first new vehicle was a breeze and I felt so taken care of throughout the entire process! More

by parkinsvg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Dissmore, Danielle Arentz
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April 02, 2021

I would recommend Dahl Automotive to anyone. Everyone we came into contact with was very friendly and knowledgeable. They also had the best deal on a car within a few hundred miles! Thank you to Kyle and More

by Bryan.ellis
Recommend Dealer
Yes
Employees Worked With
Kyle Dulek, Ashley Dissmore
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March 31, 2021

Alex was very knowledgeable and he made the whole process very easy. Ashley explained all the financing information very clearly and made it easy to understand. I appreciate their help and would recommend th More

by Flashman3445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Absalon, Ashley Dissmore
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March 27, 2021

Awesome salesman. Very knowledgeable. Pleasant and easy to work with. Transaction went quick and easy, very happy with it. Most likely a customer for life. More

by Djkies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Salsbury , Kyle Dulek, Ashley Dissmore
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March 27, 2021

Kyle Dulek gave me a vehicle purchase experience like none other. I was thoroughly impressed with his knowledge and efficiency. My family has used Dahl Hyundai Mazda Subaru a few times now and we will More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dulek
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Helpful
March 19, 2021

Truly terrible dealership.1. Salesperson and manager Truly terrible dealership. 1. Salesperson and manager both got upset with me for the deal they agreed to on my trade in. Most of my deal was done o More

by Cash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Wruck, Riley O'Neil
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Mar 20, 2021 -

Dahl Hyundai Mazda Subaru responded

This guest unfortunately grossly falsified the condition of his vehicle and all negotiation was done over the phone and online, with the value of his trade to be confirmed once arriving at the dealership. When he came for delivery he intentionally parked his trade vehicle on the other side of the property and tried to sign paperwork and leave before we got to verify condition. We still honored our original agreement with guest and gave him $1000 over fair market value for his vehicle which was considerably more than what third party "good" condition was. We did this because guest drove two hours to purchase and it was our original agreement. Guest continually asked for things after the sale and outside of our original agreement and threatened negative reviews if we didn't continue to meet his demands. After several of these things being done in an effort to keep his satisfaction high we eventually had to just say no. At that point he verbally assaulted members of our team and demanded surveys so that he could follow up on his threats. We have been the dealer of the year for the entire state of Wisconsin multiple times and do not conduct business in the manner that this guest is trying to represent. We try very hard to take care of our guest before, during, and after the sale. Our guests mean the world to us!

Mar 20, 2021 -

Cash responded

Not a single word of this dealership response is true. They grossly misrepresented every aspect of what actually happened. It only confirms what I wrote in my review. Hopefully I can save people some time by avoiding this dealership. It’s hilarious that you consider me simply saying “your dealership is laughable” verbal assault. I’m truly disgusted by your response and your lack of following COVID protocols at your dealership. Car salespeople are only out to get your money. They don’t care about your best interest. Always remember that. People should avoid this dealership at all costs. Let me address each lie that this dealership said in their response. 1. I did not grossly falsify the condition of my trade in. I sent them 20+ photos of my car and told them to let me know if they needed any other photos. I told them I thought the car was in good condition with normal wear and tear. 2. I did not park my car across the property to avoid allowing them to assess the condition of my vehicle. I am from out of town and was unsure where I was supposed to park, so I parked in the first open space I found. I immediately moved my car to the parking space they wanted me in after they told me where to park. 3. I did not try to quickly fill out their paperwork to avoid allowing them to evaluate my car. How is this even possible? I filled out the paperwork that they put in front of me. I asked questions and went at their own pace. 4. I didn’t continually ask for things after I bought the car. My only requests were to be reimbursed for the programming of the second key fob that was mailed to me because they didn’t have the second fob at the time of purchase (even though they should have) and to be given the spare metal key that was supposed to be included with the fob they gave me at the time of purchase. 5. I never verbally assaulted anybody who works at this dealership. It’s disgusting that this dealership would lie about such a thing in a response to a customer. The only thing I said that could be interpreted as rude was saying that their dealership was laughable because they refused to replace the spare metal key that should’ve been inside the fob I was given. They refused to provide a replacement spare key purely out of spite. I hope this review helps others looking to buy a car. The response this dealership gave to my review is alarming and gives you some insight into how they do business. They are willing to blatantly lie and insult their customers when they get a review they don’t like.

Helpful
March 15, 2021

I was very pleased to see Alex carve out the for us on a busy evening close to closing time. Everything went smooth with and we felt well taken care of. More

by Gscottcheek
Recommend Dealer
Yes
Employees Worked With
Alex Absalon, Corrie Bartle
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March 15, 2021

Had an awesome experience! Alex helped me out a ton and got me in and out in a couple hours. Overall great experience. Would recommend Alex to anyone! More

by Jonp
Recommend Dealer
Yes
Employees Worked With
Alex Absalon
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Helpful
March 12, 2021

Overall the experience at Dahl Mazda was exceptional. I love my 2021 Mazda6 Carbon so much! Sales consultant was knowledgeable and I could tell they were genuinely excited for me. The sales manager Nathan More

by zdenneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Kemp, Riley O'Neil, Corrie Bartle
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Helpful
February 25, 2021

I bought my Mazda in 2019, best service, Kyle was very nice, knowledgeable, NOT pushy in anyway. I walked out in 2 hours with my new Mazda. Kyle made my buying experience the easies ever. I picked up my More

by thegardener58
Recommend Dealer
Yes
Employees Worked With
Kyle Dulek
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