Dahl Hyundai Mazda Subaru
La Crosse, WI
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Great service, people is very warm and personable!! They work with your needs and help to get what you want through an excellent treat. Awesome work with your needs and help to get what you want through an excellent treat. Awesome More
In my 54 years, this experience in buying/leasing a car...was, without-a-doubt...the most pleasurable, simple, and accommodating experience ever. The friendliness and professionalism of the staff was b car...was, without-a-doubt...the most pleasurable, simple, and accommodating experience ever. The friendliness and professionalism of the staff was beyond measure. Kind, exceptionally personable interaction was at a level I have never experienced in the past. Midwest nice to the nth! Have already sent folks their way...Ken and Corrie were amazing. The best! They now have a lifelong family relationship with my crew. Highly recommended! More
the people were fantastic , very friendly and work with you to make a deal you are happy with, highly recommend. i would go there again , very friendly and work with you to make a deal you are happy with, highly recommend. i would go there again More
I have been pleased with the service at Dahl.Gene Arentz I have been pleased with the service at Dahl. Gene Arentz is a terrific sales person. He is very through and really cares about his customers. I have been pleased with the service at Dahl. Gene Arentz is a terrific sales person. He is very through and really cares about his customers. More
Customer Service/ Sales experience I purchased a $25,000+ used vehicle from Dahl Mazda over a month ago. I have had two check engine lights, and multiple flaws with the vehicle. The "16 I purchased a $25,000+ used vehicle from Dahl Mazda over a month ago. I have had two check engine lights, and multiple flaws with the vehicle. The "169 point" inspection is a joke, I truly believe they do not even do the 42 point inspection mandated by the state of Wisconsin. As their website claims a "used car advantage" the only advantage they have shown so far is taking advantage of their customers. I have never had such a horrible post car buying experience in my life. Heath Lauden and I quote said "when you buy a car from Dahl you pay a little more for the customer and dealership service." At this point I have wasted over a thousand dollars with this company. After talking with a service tech, I was put on hold. After being put on hold I was told I would be called back. I called them three hours later, and no response. So I tried four hours later, to be put on hold. At hour five, finally someone mentioned that Heath was supposed to contact me hours ago (and for a follow up on that, Heath has not called and it has been five days). My experience with Heath was a joke. I was treated with disrespect throughout the entire sales experience. Heath took three personal phone calls on our test drive, and ditched me for "prior" customers while at the office. What I found to be most insulting is how dumb Heath Lauden thought I was, and how he treated me during the negotiation process. He was trying to find my "magic" number, and when I gave him the first number he was appalled, even though the number was well within reason (because that's price I paid for the vehicle). He then tried to tell me to work with him, and that it was an unreasonable figure. After his chat with the sales team, oh wouldn't you know it but those figures did work out. He tried to sell it like he was going to bat for me, and somehow created a miracle but in reality it was simply the fair price. Overall I would like to express my disappointment about Heath. Three words I would use to describe my experience so far would be rude, unconcerned and arrogant. If you chose to go with Dahl (which I will never do again), I would recommend you stay away from Heath Lauden. More
2020 outback Everyone we talked to answered all of our questions. They were knowledgeable, considerate and efficient. We mainly worked with Gene Arentz and Dani. Everyone we talked to answered all of our questions. They were knowledgeable, considerate and efficient. We mainly worked with Gene Arentz and Dani. They guided us through the process of acquiring and learning a new vehicle. More
Always greeted with a smile I have bought my last 2 trucks there and have had great customer service and willingness to help with any questions. I will be a customer for a very I have bought my last 2 trucks there and have had great customer service and willingness to help with any questions. I will be a customer for a very long time! More
Overall very accommodating and friendly The staff at Daul are very friendly and accommodating to my needs and preferences. I’m very glad that I was able to have Gene A. help me. Very nice gu The staff at Daul are very friendly and accommodating to my needs and preferences. I’m very glad that I was able to have Gene A. help me. Very nice guy that really knows what he’s doing. More
Buying used Toyota Rav4 It was useful to try several small SUV's all at once to compare and decide which was was best for us, The Rav4 limited was the best fit for us for the It was useful to try several small SUV's all at once to compare and decide which was was best for us, The Rav4 limited was the best fit for us for the price More
Excellent Service at Dahl I have worked with Alex to lease a 2018 Subaru Impreza as well as to purchase a 2010 Subaru Outback. Both experiences were great. He worked with me to I have worked with Alex to lease a 2018 Subaru Impreza as well as to purchase a 2010 Subaru Outback. Both experiences were great. He worked with me to get the payment down to what I could afford. The financing staff was great as well. I highly recommend working with Alex and the rest of the Dahl Automotive staff! More