Dahl Ford Lincoln - Service Center

I've come to this location for a few years for my oil changes and general services, like battery testing and tire rotations. In my experience, the staff has always been very friendly, and helpful in ass changes and general services, like battery testing and tire rotations. In my experience, the staff has always been very friendly, and helpful in assessing my vehicle's problems! Some of the biggest selling points to me about servicing at this location are their flexible evening hours, the no appointment drive-ins, the comfortable lobby accommodations with complementary beverages while the servicing is performed, the customer loyalty benefits (free local roadside assistance, a free oil change after a few consecutive oil changes), and the consistent service quality. More

I had brought the vehicle in to address a handling issue, which turned out to be a rear wheel alignment problem, which was repaired. However, a problem with the rear anti-sway bar was not brought to my atte which turned out to be a rear wheel alignment problem, which was repaired. However, a problem with the rear anti-sway bar was not brought to my attention until the vehicle was off the hoist and out of the shop, so needed to get back in the queue for repair. To compensate me for being inconvenienced, I was offered two free oil changes. I am satisfied with that this was fair compensation for my trouble. I will return for service in the future. More

I have been coming here to Dahl since I moved to this area which is around 4 years ago. I gave them a high rating because they are so helpful the minute you walk in. They have a very comfortable wait area which is around 4 years ago. I gave them a high rating because they are so helpful the minute you walk in. They have a very comfortable waiting area with snacks, drinks and the television available if you are interested. Also, there is a great children's area available as well. I appreciate how they always inform me about the condition of my car whether I need tires, or anything else that they see. Their service is quick but efficient. I will always use their service. As a matter of fact, I bring our other 3 cars there as well. More

The people there have always been friendly, fast, and reliable. I seldom have had to wait any longer than the predicted amount of time and when I have waited, the waiting area is comfortable and is stoc reliable. I seldom have had to wait any longer than the predicted amount of time and when I have waited, the waiting area is comfortable and is stocked nicely with food and beverages. The prices have been reasonable, especially for tires which I seldom purchase anywhere else. If I liked my car as much as I like the service staff, I would be a committed Ford buyer. Unfortunately, until they get a better transmission in their vehicles, I can't see myself buying another one. I like everything else about my 2010 Escape except the transmission. When I need to accelerate quickly onto an expressway or need to back into traffic from my drive way and quickly shift to drive to join traffic, I want the car to respond immediately, not after a second or two delay. Even if I go back to a Honda, I will continue to get it serviced at Dahl. More

If you want to find a dealer who goes the extra mile, my suggestion is Dennis. I got home from work Monday night and my driver's window would not move. (It was halfway open). I called Dennis and he showed u suggestion is Dennis. I got home from work Monday night and my driver's window would not move. (It was halfway open). I called Dennis and he showed up at my house 45 minutes later with a loaner car for me and took mine back to the shop to be worked on the next day. It was done by the time I was leaving work and I was able to swap out the cars on my way home. I am very impressed by the service Dennis offered me. More

I did not have to make an appointment and was able to get I did not have to make an appointment and was able to get in for my oil change quickly. I would recommend this business to anyone looking for quick I did not have to make an appointment and was able to get in for my oil change quickly. I would recommend this business to anyone looking for quick dependable service. More

Dahl Ford has serviced my car since Day 1, and I have been very pleased overall with the experience. The visit always begins with my selected service advisor, Travis Rae. He is prompt, conscientious an been very pleased overall with the experience. The visit always begins with my selected service advisor, Travis Rae. He is prompt, conscientious and friendly throughout the whole process. If something isn't fixed right the first time or a new problem develops during service, he is quick to resolve it. He does his utmost to handle my "emergency" needs to in order to minimize disruption and get me back on the road. It didn't take long for me to develop implicit trust in whatever he recommends needs to be done. The courtesy transportation service is excellent...fast and the drivers are a great bunch. While I have had minimal one-on-one with the technicians in the service dept. themselves, they seem to be conscientious in their work ands not returning the car to you in a dirty state. I cannot complain about any of the non-warranty/routine maintenance costs. They seem quite fair and customary. My experience at the Service Department here would be a STRONG factor in deciding where I buy my next vehicle when the time comes. More

Everything was done within the time estimated, and at a reasonable price. The waiting area is comfortable. Everyone I came in contact with was friendly and helpful. When I lived in another state I always d reasonable price. The waiting area is comfortable. Everyone I came in contact with was friendly and helpful. When I lived in another state I always dreaded trips to the auto service center near my home. I actually like going to Dahls. More

I felt welcomed in the service area by Jordan who made sure I knew where to wait. The waiting area was very comfortable and I appreciated the bottled water. sure I knew where to wait. The waiting area was very comfortable and I appreciated the bottled water. More