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Dahl Ford - Davenport - Service Center

Davenport, IA

4.9
525 Reviews

525 Reviews of Dahl Ford - Davenport - Service Center

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June 28, 2023

Great service department and friendly sales department. Very helpful for problem solving. Good people and efficient More

by Paladin-vtronnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

June 25, 2023

Very helpful so far. X x x x x x x x xc c c m. Good More

by Rutledgejonm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Faulhaber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Medberry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kerri Mock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Jackson
Jun 28, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We're glad to know that we took great care of you. Your business is very much appreciated and we look forward to working with you again!

May 23, 2023

Service dept needs more training. I was told that the body shop would come over while my explorer was being serviced for a recall. Not true. I had to do that myself. I was told by More

by Sinklerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Haas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service. Needs training. Body shop will not walk over to service to look at your vehicle. Need another service call.
Jun 01, 2023 -

Dahl Ford - Davenport responded

Thank you for your honest feedback. We sincerely apologize for this misunderstanding. We do pride ourselves on the utmost customer service and we do feel we have failed you. We want to assure you we do take your feedback seriously, and we will review our processes. We hope in the future you will consider giving us another opportunity to give you a better experience.

May 20, 2023

Dahl Ford have serviced my vehicles for many years. From the initial diagnostic to completion, they are knowledgeable, professional and courteous. The work is always above satisfaction. Dahl Ford is a More

by Tim Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug,Dan,April
May 31, 2023 -

Dahl Ford - Davenport responded

Tim, thank you so much for your kind words and wonderful feedback! We are glad to hear that you always receive great service. It is great to know that you are able to trust us. Your business is very much appreciated and we look forward to working with you again!

April 28, 2023

I have felt with Dahl Ford since my first car and have always been happy with the service I get. I would highly recommend them. More

by Delighted
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stoltenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

March 05, 2023

The 2 people who helped me very considerate and kept me informed on what was happening More

by rlance14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall names
Mar 27, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that the Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

January 07, 2023

Service and people were great as always ! April Ricketts does a spectacular job of getting me in and out and answering questions for me More

by d.hintermeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Auliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts
Jan 09, 2023 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

December 10, 2022

The dealership has always been very good in taking care of any problem or service I have required. More

by Devil dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Altemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Muñoz
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department always takes great care of you. Your business and recommendations are greatly appreciated. We look forward to working with you again!

Dec 15, 2022 -

Devil dog responded

You have a great group of people working for your company and you should be proud of their dedication and loyalty.

December 04, 2022

I have only used service department as vehicle was purchased about 70 miles away (low, pandemic inventory). To date, service has been excellent. More

by JulieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndzy
Dec 15, 2022 -

Dahl Ford - Davenport responded

Julie, thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

December 01, 2022

Great service and work done on a timely basis at a fair price. Everyone is always helpful More

by Howell198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Rickets
Dec 15, 2022 -

Dahl Ford - Davenport responded

Thank you for taking the time to tell us about your visit! We are happy to hear that you had a good experience with our Service Department. Your business is greatly appreciated and we look forward to working with you again!

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