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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
523 Reviews

523 Reviews of Dahl Ford - Davenport - Service Center

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June 06, 2018

Everything completed and the prices were resonable Quick and easy oil change + tire rotation. I had issues with key fob and they replaced the battery in it for me at no extra charge which seems to have More

by JacobEleventeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Ricketts
Jun 07, 2018 -

Dahl Ford - Davenport responded

Thank you for your positive feedback, Jacob! We are happy to hear that you enjoyed your experience with us and that we were also able to get your key fob working. We appreciate your business and look forward to your next visit!

May 31, 2018

First oil change I was very happy to have my appointment moved so that I was able to get my first oil change even thought I missed my 1 o'clock appointment. the ser More

by patborder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Blaser
May 31, 2018 -

Dahl Ford - Davenport responded

Thank you for your feedback, Pat! It is very important to us. We are happy to hear that you enjoyed your experience with us and that we were able to accommodate your schedule. I would like to extend our sincere apology for the oversight on reviewing your sheet with you. This is definitely not the type of service we strive to provide, or that you should expect. Thank you for bringing this to our attention. I will ensure that the appropriate parties are notified so that we may correct this moving forward. We appreciate your business and look forward to your next visit!

May 29, 2018

Service Hello! Dan is amazing. Always feel welcome and in expert hands! The service department is efficient and takes time to explain any needed repairs. Than More

by kellylarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
May 30, 2018 -

Dahl Ford - Davenport responded

Thank you for your positive feedback, Kelly! We are thrilled to hear that you enjoyed your experience with us and that our Service Department was able to take great care of you. Your business is greatly appreciated and we look forward to your next visit.

May 24, 2018

Everything about the service went smoothly Brought in my 2014 Ford Focus Electric for it's 10,000 mile checkup and a set (4) of new tires. Ford was running a program pricing 4 of the Michelin More

by EV Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
May 24, 2018 -

Dahl Ford - Davenport responded

Thank you so much for your kind words! We are happy to hear that your visit with us went smoothly and that you were able to get such a great deal on your tires. Your business is greatly appreciated and we look forward to working with you again in the future!

May 24, 2018

Had a routine oil change Ian explained to me what should me completed on this oil change. Ian explained to me the service that I should think about on the next service visit. More

by cubs2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Dahl Ford - Davenport responded

Thank you for your positive feedback! We are happy to hear that you enjoyed your experience with us. We appreciate your business and look forward to your next visit!

May 23, 2018

Excellent service and very helpful and curtious. I loved the on-line capability to set a date for service and the wonderful follow-up and reminders. It was easy and seamless and when I took it to th More

by JanT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their last names but the service person I first met was Matt and I think the young man who helped me check out was Brandon.
May 24, 2018 -

Dahl Ford - Davenport responded

Thank you for your kind words, Jan! We are thrilled to hear that you enjoyed your experience with us and were happy with your service. Your business is greatly appreciated and we look forward to your next visit!

May 12, 2018

Service Dept They are always friendly and informative. The waiting area is clean and comfortable. My vehicle was clean on the inside when the service was complete More

by Carolyn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, James Drummond, Allan Jackson, April Ricketts
May 15, 2018 -

Dahl Ford - Davenport responded

Thank you for your feedback, Carolyn! We are thrilled to hear that your experience with us was an enjoyable one. We appreciate your business and look forward to working with you again.

May 11, 2018

April Ricketts is AMAZING!! I have been going to Dahl for about 15 years now and April is my go to Customer Service Agent. Always friendly and goes out of her way to make sure I More

by not interested
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.V. Dahl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich, Lisa Blaser, April Ricketts
May 15, 2018 -

Dahl Ford - Davenport responded

Thank you so much for your kind words and continued support! Longevity is just what we strive to achieve, so it means a great deal to us that you have continued to choose Dahl Ford for the past 15 years. Your business is greatly appreciated and we look forward to your next visit!

May 02, 2018

Excellent Service For Many Years! As President and Executive Director of this Ministry, it is my sincere pleasure to recommend Dahl Ford in Davenport, Iowa for all of your automotive n More

by angelmaster2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich
May 02, 2018 -

Dahl Ford - Davenport responded

Thank you so much for your kinds words, Pastor Richard! We greatly appreciate your business, and it means the world to us that you think so highly of us. We look forward to your next visit!

May 01, 2018

Great Service I had my F150 serviced today for an oil change and scheduled maintenance. Everything was done on time and to my satisfaction. In fact there was a re More

by Howell198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, Matt White
May 01, 2018 -

Dahl Ford - Davenport responded

Thank you for your feedback! We love hearing about positive experiences at the dealership. We're glad we were able to get your wife's recall done for you as well. We appreciate your business and look forward to your next visit!

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