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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
523 Reviews

523 Reviews of Dahl Ford - Davenport - Service Center

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March 08, 2019

The Best! I’ve been dealing with Dahl Ford for nearly 20 years. They are the best in town. From the sales staff and financing to the service department, I reco More

by RickP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Medberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich, Jerry Pratt, April Ricketts
Mar 08, 2019 -

Dahl Ford - Davenport responded

Rick, this is excellent to hear! Thank you for your continued support and high recommendations. We are thrilled that you have enjoyed your time with us over the years and that you have been well taken care of. Your business is greatly appreciated and we look forward to your next visit!

March 02, 2019

above and beyond Dan Wich went above and beyond to make sure the problem with my truck was taken care of. But that is typical of Dan and April in Service. More

by davesheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich
Mar 05, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are thrilled that your recent visit with our service department was great and that you were well taken care of. This is exactly what we love to hear! We appreciate your business and look forward to working with you again.

February 28, 2019

Great service The service team at Dahl are great. They go the extra mile to make sure you are taken care of. Service is excellent and they work to make sure your More

by Howell198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich
Mar 05, 2019 -

Dahl Ford - Davenport responded

This is excellent to hear! Thank you for your kind words and positive feedback. We appreciate you taking the time to tell us about your visit. We are thrilled that your experience was enjoyable. Your business is greatly appreciated and we look forward to your next visit!

February 17, 2019

Best service in the Quad Cities The service managers at Dahl always treat me wonderfully. They never try to upsell and tell you exactly what needs done and lay out cost and recommend More

by JeanneStK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, April Ricketts
Feb 18, 2019 -

Dahl Ford - Davenport responded

Thank you, Jeanne, for your kind words and positive feedback! We are happy to hear that you have been met with great service. We appreciate your business and look forward to working with you again!

February 16, 2019

Battery Replacement During our recent firigid spell (-33) my 2013 refused to start. Scheduled a replacement on line. Very easy. Showed up 15 minutes early. Was greeted More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt White
Feb 18, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback, George! It is wonderful to hear about your visit. This definitely has been a rough winter, and a cold one for batteries. We are happy that we were able to assist you in replacing your battery and make the process easy for you. Your business is greatly appreciated and we look forward to your next visit!

February 08, 2019

Oil change and tire rotation Always get me in fast and April in service is a very good worker. Also like the drive inside service that keeps me or anyone else out of weather. More

by Butchie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts, Matt White
February 05, 2019

Consistent service level I just had my F-150 in for a recall and oil change. April is my service coordinator. My service experience is a consistently pleasant experience. More

by Blue10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Feb 06, 2019 -

Dahl Ford - Davenport responded

This is excellent news! Thank you for taking the time to tell us about your time with us. We are thrilled that you consistently receive great service with April and the rest of our team. Your business is greatly appreciated and we look forward to your next visit!

February 02, 2019

Excellent professional and very courteous service. April is the best of the best, very attentive. She is always available and take care of my service needs. More

by Jose J Solero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Feb 04, 2019 -

Dahl Ford - Davenport responded

This is wonderful to hear. Thank you for your kind words and positive feedback! We are thrilled that April was able to take great care of you. Your business is greatly appreciated and we look forward to working with you again!

January 28, 2019

April ALWAYS takes care of me! It was an emergency this time--battery killed by the cold--and April got the new one in for me in under 15 minutes. On an unscheduled visit, no less! More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Jan 29, 2019 -

Dahl Ford - Davenport responded

Sorry to hear about your battery, Hector! This cold is definitely brutal. Thank you for taking the time to tell us about your visit with April. We're thrilled to hear that she was able to help you get a new battery so quickly. Best of luck on getting through this rough winter. Your business is greatly appreciated and we look forward to your next visit. Hopefully it will be under better circumstances!

January 26, 2019

New battery My car needed a new battery. The customer service was friendly and outstanding! They didn’t try to sell me anything my car didn’t need. I liked how More

by rellbell50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich, April Ricketts
Jan 28, 2019 -

Dahl Ford - Davenport responded

This is great to hear! Thank you for your kind words and positive feedback. We are thrilled that you were met with friendly faces and an experience you enjoyed. Your business is greatly appreciated and we look forward to your next visit!

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