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Dahl Ford - Davenport - Service Center

Davenport, IA

4.8
523 Reviews

523 Reviews of Dahl Ford - Davenport - Service Center

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June 28, 2019

Service We had my wife's Escape in for a rattle on the passenger side. I also had a recall on my Ranger for air bags. April arranged for us to do it at the sa More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Jul 01, 2019 -

Dahl Ford - Davenport responded

Tom, thank you for your kind words and positive feedback! We are thrilled to hear that you had such a great experience with our Service Department. April is definitely a great asset to our team. We appreciate your business and look forward to your next visit!

June 25, 2019

Service department rip off! Took my truck in to them due to a airbag recall. I figured while it was there I cld get the gate latch fixed due to it cracking a couple weeks ago an More

by Nathankautz
Friendliness
Recommend Dealer
No
Employees Worked With
Shae Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Dahl Ford - Davenport responded

Nathan, I am sorry to hear that your experience with us was not satisfactory. I definitely understand you feeling frustrated. It is not our intention to come across as taking advantage, and we take your concerns very seriously. We would love to speak with you further on this so that we can better understand each other. Please reach out to our Service Manager, Dan, at your convenience. We would be more than happy to discuss this further with you.

June 18, 2019

Great Service Department The staff was helpful and offer clear explanations on the my vehicles service. Also any recommendations for service needed now or in the near future. More

by vmm219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
Jun 18, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you enjoyed your visit with us. Your business is greatly appreciated and we look forward to your next visit!

June 17, 2019

Going above and beyond I scheduled an oil change with Dahl Ford for 06/14/19. My vehicle, a 1918 EcoSport, has the Xylan coating and is warrantied against damage. Another More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pratt
Jun 18, 2019 -

Dahl Ford - Davenport responded

Chris, this is great to hear! Thank you for taking the time to tell us about your visit. Sorry to hear about your scratch, but happy to have been able to fix it for you. Your business is greatly appreciated and we look forward to working with you again!

May 30, 2019

Tire purchase Dahl service personal provided several tire options with recommendations. Set-up a timely installation appointment. Upon installation completion, revi More

by Dan Schladt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
May 30, 2019 -

Dahl Ford - Davenport responded

Dan, thank you for taking the time to tell us about your experience here! We are happy to hear that your visit with our Service Department was done in a timely fashion and to your satisfaction. We appreciate your business and look forward to your next visit!

May 22, 2019

Oil Change experience April greeted me and took care of checking what my miles were to know what maintenance was needed for my vehicle. Oil change took about 40 min. Ex More

by GburnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
May 22, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you enjoyed your time with April and that you were well taken care of. Your business is greatly appreciated and we look forward to your next visit!

May 18, 2019

Great Service Dahl Ford continues to provide GREAT SERVICE!!. We took our neighbors 2014 F-150 in for an oil change and waited for it and it was done before the pr More

by Howell198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wich, April Ricketts, Matt White
May 20, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback! We are happy to hear that you received great service and in a timely fashion. We appreciate your business and look forward to your next visit!

May 14, 2019

Great Service I have been a customer for many years, the reason is their service. Dan and April always take great care of me no matter what the issue is. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Faulhaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wich, April Ricketts, Weston Martinmaas
May 15, 2019 -

Dahl Ford - Davenport responded

Chris, thank you for your kind words and recommendations! We are glad that you have always enjoyed your time with us over the years. Thank you for your continued support. We look forward to your next visit!

May 12, 2019

The Best Service! Service Department here at Dahl Ford is the best! And April Ricketts is the best of the best! Work was completed correctly and vehicle was ready on ti More

by RickP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Ricketts
May 13, 2019 -

Dahl Ford - Davenport responded

Thank you for your kind words and positive feedback, Rick! We are happy to hear that your service went well and that you were well taken care of by April. Your business is greatly appreciated and we look forward to your next visit!

May 12, 2019

The salesman made it less stressful. My salesman was very helpful an patient, He made the whole process go smoothly. The salesman also went to a great length to make sure I understand th More

by Andrea3311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Miller, Weston Martinmaas
May 13, 2019 -

Dahl Ford - Davenport responded

Andrea, this is great to hear! Thank you for your kind words and recommendations. It means a lot to us. We are thrilled that you enjoyed your time with us and felt you were able to understand what was happening each step of the way. Thank you for your purchase! We appreciate your business and look forward to working with you again!

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