Dadeland Dodge Chrysler Jeep RAM

Things are said and not done. Save your time and money. I was very excited when I decided to purchase a 2008 Dodge Chrysler for my daughter. I was forced to bring the vehicle in for a mechanical recall due I was very excited when I decided to purchase a 2008 Dodge Chrysler for my daughter. I was forced to bring the vehicle in for a mechanical recall due to a faulty ignition switch. I took the car to Dadeland Dodge and it was explained the issue will be taken care of immediately and no charge would incur. I then took the opportunity to address another mechanical issue about the car having vibrations at different speeds. I was explained by the service writer Kamal that there was an additional cost. I felt like not a problem at all, my daughter’s safety is of upmost importance. I returned when informed that the vehicle was finished and paid $1,400.00 for the extra repairs. The car was already running for me and ready to go. I drove a very short distance and noticed the very same vibration was still present. I turned around to return immediately, to address the same issue that I had just paid to get repaired. I couldn't take my key out of the ignition and still had the same vibration prior to any so called repairs. I requested someone to please look at the issue and was told it wouldn't be till the following Monday. I agreed and they kept the car again for the duration of the weekend. I then received a call stating I was to pay $2,000.00 for the switch which was a recall issue, as well as another $1,000.00 on top of what I originally paid for the vibration issue. I declined as this did not feel was fair business practice. Long story short I collected the vehicle and took it to another mechanic who was able to make the repairs the same day. Dadeland dodge refused to credit me or make up for their misdiagnosis of their supposedly repairs. I would not recommend Dadeland Dodge or it’s service writers to any consumers who own Dodge or Chrysler products. The simple fact that I have had to go through such an experience as this. This particular incident could have simply been avoided if all that was said prior to handing over the keys to Kamal was produced. More

Friendly employees Very happy with my new car! I recommend the dealership. Thank you for all your help and patience, specially for helping me with the insurance. Very happy with my new car! I recommend the dealership. Thank you for all your help and patience, specially for helping me with the insurance. More

Service Excellence We used Dadeland for servicing and also purchased a vehicle as well. I must say they went above and beyond in all aspects of service. Would recommend We used Dadeland for servicing and also purchased a vehicle as well. I must say they went above and beyond in all aspects of service. Would recommend this dealer, 5 star all the way! Thanks More

Friendly and resourceful.. Great experience. Friendly and resourceful staff. They work with you to get you the best deal and the best outcome. Overall great experience, thank y Great experience. Friendly and resourceful staff. They work with you to get you the best deal and the best outcome. Overall great experience, thank you. Keep up the good work! New owner as of 4/2016. More

If you want to be treated like a person shop here Had a great experience, My sales man Julian, was friendly and not pushy at all and respected my desires without trying to upgrade me into a vehicle th Had a great experience, My sales man Julian, was friendly and not pushy at all and respected my desires without trying to upgrade me into a vehicle that i could not afford. I wish i could say the same for planet dodge. More

Average Experience My experience at Dadeland Dodge was average. Grayson did a good job as a salesman. Sales Manager was friendly although a little pushy. We went over th My experience at Dadeland Dodge was average. Grayson did a good job as a salesman. Sales Manager was friendly although a little pushy. We went over the vehicle features but not in much detail. Finance manager was ok, he basically did his job. We had some issues transferring my license plate. Vehicle had some kind of electronic lien on it. Dealt with both finance managers on this issue. In this particular instance customer service level was very poor. It was very difficult to contact them over the phone and phone calls were not returned. It took several days to clear the issue. Grayson the sales person was the only one that was trying to help and stayed in touch. Even though my experience was not entirely negative, I'm not sure if I would return to this dealership for a future purchase. More

Excellent service I returned with my leased Grand Cherokee and leased another vehicle from Dadeland Dodge. I had a great experience and would highly recommend Christian I returned with my leased Grand Cherokee and leased another vehicle from Dadeland Dodge. I had a great experience and would highly recommend Christian Ferro as a sales associate. More

New vehicle purchase My wife and I came in still trying to decide what type of vehicle we wanted and check out the Grand Cherokee. Luis and all the people we came in conta My wife and I came in still trying to decide what type of vehicle we wanted and check out the Grand Cherokee. Luis and all the people we came in contact with at the dealership were extremely helpful , knowledgeable and most of all patient. Luis presented us with several options and ultimately guided us to the best deal from both an economic and pleasure with the vehicle. It was really a very pleasant experience. More

Christopher was stellar !! Christopher went above and beyond to get the car I wanted and make the sale close. By next day I had my fun car and he took his time to patiently show Christopher went above and beyond to get the car I wanted and make the sale close. By next day I had my fun car and he took his time to patiently show me how to use each feature and introduce me to the merchandise young lady and service rep so I can feel part of the family from day one! More

The best ever Every time I used to think of buying a car, new or used, my first reaction was of disappointment, because all the searching pulling, and pushing, the Every time I used to think of buying a car, new or used, my first reaction was of disappointment, because all the searching pulling, and pushing, the long never ending hours, the fear of getting ripped off, etc, etc, leading to a common answer: "NO" Until I got to Dadeland Dodge Chrysler Jeep, where JC Funes, and the Manager Julio Fernandez, changed all that, turning my car buying experience into a positive one. I sincerely recommend Dadeland Dodge Chrysler Jeep, and its team of sales, simply the best! More