DICK SMITH INFINITI OF ST. ANDREWS - Service Center

I dropped off my QX80 back in May 2022 to get the BCI Malfunction corrected. My service rep and service manager indicated the malfunction was related to sunlight or dirt on my car. They indicated they Malfunction corrected. My service rep and service manager indicated the malfunction was related to sunlight or dirt on my car. They indicated they could not replicate the error or find an error code in the car. The error code/malfunction came on as I left the lot after paying the diagnostic fee for nothing. I called and left a voicemail with my service rep each time I drove the car for days after....as the light continued to come on. Several mechanics in Columbia warned me about Dick Smith and encouraged me to call dealers in surrounding cities. One call to Baker Infiniti in Charleston was all it took. They immediately recognized the error and arranged the fix, under warranty. I can't ever trust Dick Smith service department to provide actual assistance ever again. More

We have two vehicles that we have bought from Dick Smith Infiniti and have both serviced there. The experiences have never disappointed. Infiniti and have both serviced there. The experiences have never disappointed. More

Fantastic service. Everyone was so nice and helpful. My car was diagnosed, repaired and given back to me immaculate. Everyone was so nice and helpful. My car was diagnosed, repaired and given back to me immaculate. More

Consultant Chris Fisher does a wonderful job. Highly recommend having vehicle serviced here. Vehicle was washed and vacuumed. Highly recommend having vehicle serviced here. Vehicle was washed and vacuumed. More

My vehicle could have been returned back to me the way I dropped it of.....without the extra trash, dirt and tools dropped it of.....without the extra trash, dirt and tools More

Chris Fisher is the best! I trust him implicitly to take care of my vehicle needs. I trust him implicitly to take care of my vehicle needs. More

Car was nicely cleaned and run well after service. Lobby was very cleaned and was greeted upon arrival. Lobby was very cleaned and was greeted upon arrival. More

Great employees. Provide excellent service support. Employees make your dealership. Great work. Sale more cars Provide excellent service support. Employees make your dealership. Great work. Sale more cars More

The dealership Clean ,friendly, Good hours on Saturday The offer Good snacks, Coffee ,Water and Soda Pop While you wait The offer Good snacks, Coffee ,Water and Soda Pop While you wait More

Do you have a great service team they were able to answer all her questions and they even provided us a loaner car all her questions and they even provided us a loaner car More