DICK SMITH INFINITI OF ST. ANDREWS - Service Center

avery one was very nice and friendly made you fell good about staff , staff greer me a door got my car key about staff , staff greer me a door got my car key More

I recently had an oil and oil filter change, along with a multi-inspection service at Infiniti. The process was handled in a timely and organized manner. Overall, I am satisfied with the quality of the servi multi-inspection service at Infiniti. The process was handled in a timely and organized manner. Overall, I am satisfied with the quality of the service provided and appreciate the professionalism of the staff. More

went in for oil change and tune up. Waited too long before they told me the problem. But thankful they did a thorough job because found a significant problem. Waited too long before they told me the problem. But thankful they did a thorough job because found a significant problem. More

Poor communications regarding service matter…. had my car for more than a week, and yet didn’t apparently have time to wash and clean it, as is done for a simple oil change. I indicated problem wit had my car for more than a week, and yet didn’t apparently have time to wash and clean it, as is done for a simple oil change. I indicated problem with windshield washers, and I was told only needed to be flushed, but when U hit car home, indicator said needed washer fluid, which was filled to top when car brought in. This is not what I consider an acceptable level of customer service, and although I have never serviced car anywhere other than Dick Smith, I’m now expecting to use a more convenient, and a more caring, service provider. More

The staff is always cordial and accommodating, and the coffee bar and available water is always a plus! coffee bar and available water is always a plus! More

Dick Smith Infiniti Of St Andrews do a outstanding job servicing vehicles and provide outstanding customer service. Chris Fisher was my service advisor and he provided me with outstanding customer service servicing vehicles and provide outstanding customer service. Chris Fisher was my service advisor and he provided me with outstanding customer service. More

I really with there was more than 1 Infiniti dealership in Columbia. Always poor service. Schedules oil change took 3.5 hours. in Columbia. Always poor service. Schedules oil change took 3.5 hours. More

This is my second time working with Michael. The first time dealing with Michael was very professional. He was so good I asked could I switch to him for my service provider and asked for his c The first time dealing with Michael was very professional. He was so good I asked could I switch to him for my service provider and asked for his card. The second time dealing with Michael, he was unable to take my call because he was with another client; however, called me back in less than ten minutes. When I requested a loaner, one was provided without the hassle. More

I bought a new G25 car in December of 2010. So I have owned the car for 14.5 years. Has been serviced exclusively by Infiniti dealership. Low miles on car (73,000} but have been happy with se So I have owned the car for 14.5 years. Has been serviced exclusively by Infiniti dealership. Low miles on car (73,000} but have been happy with service. That's why I keep returning for service. Chris More

Michael is always friendly! I always get great customer service. I can call in at anytime and get an appointment. I always get great customer service. I can call in at anytime and get an appointment. More