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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,706 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,706 reviews

July 20, 2010

Corey and the entire team at DCH Wappingers Falls Toyota were absolutely phenomenal. I leased two cars at the same time (Tundra and Sienna) and they could not have been any easier to work with - highly rec More

by Magloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Jul 27, 2010 -

DCH Wappingers Falls Toyota responded

Magloni, It is always a pleasure to know that we have treated our customers in such a way that they take the time to write the comments you did for others to view. We truly appreciate your business and look forward to seeing you again in the near future. Yours truly, Mike Limata General sales manager

July 14, 2010

Overall we had an excellent experience at DCH Wappingers Falls Toyota when purchasing our new Tacoma. Everyone at DCH worked very hard to accomodate our needs. Our sales consultant Bobby was able to bring t More

by A.Macchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Jul 23, 2010 -

DCH Wappingers Falls Toyota responded

A.Macchia, Hello Mr. Macchia, thank you for the kind words about the way we treat the folks who visit ou store. it is imperative that the experience you receive is of the highest quailty. the purchase of a vehicle can be very stressful but we make every effort to ensure you receive an honest and fair price on the vehicle of your choice without a lot of unneccessary negotiations and haggling. yours truly Mike Limata General Sales manager

June 29, 2010

overall experience was great,sales consultant went above and beyond to make sure we got a car we could afford and a great deal,finance department was very helpful,working with what we wanted to pay monthly More

by pvankleeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eduardo ortiz
Jun 30, 2010 -

DCH Wappingers Falls Toyota responded

Pvankleeck, Here at DCH Wappingers Falls Toyota we make a concerted effort to ensure that our sales process is very straightforward and friendly. Our sales consultants so not receive a commission when they sell a vehicle, they are paid based on customer satisfaction and volume.Our customers have told us they would rather do business without the old negotiating tactics and that is what we have done. Thank you again for all of your kind words. Sincerely, Mike Limata General sales manager

June 29, 2010

The whole buying experience at DCH Wappingers Falls Toyota was excellant. When I call the dealership to find out about the Toyota Venza and what options it had the Internet salesperson sent me 3 e-mai More

by gjoblon21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jun 29, 2010 -

DCH Wappingers Falls Toyota responded

DEARGJOBLON, Thank you so much for your kind words about Eduardo and about how we present our prices and sales process to our potential customers. We have found out that people would rather do business in a straight forward manner without all the hassle of the old way of buying a vehicle. We appreciate you sharing your experience for others to view. Thank you for choosing our dealership to make your purchase. Sincerely, Mike LimaTA General sales manager

June 25, 2010

Eduardo and DCh worked with us to accomplish our goal last weekend of getting a new vehicle. Unlike Kia, DCH negotiated with us and continued working with,some give and take on both sides until we reache More

by z86giants
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jul 02, 2010 -

DCH Wappingers Falls Toyota responded

Z86giants, It was very kind of you to write about your experience at our dealership when you purchased your vehicle.We understand the importance of your having the kind of experience you deserve.Again thank you for your business and your kind words. sincerely, Mike Limata General Sales Manager

June 03, 2010

I had a great experience with no mid-deal or post-sale B.S. I was given a good price for my trade-in, a good price for the car I purchased (based on much haggling and comparison shopping with other dealer More

by hdg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 05, 2010 -

DCH Wappingers Falls Toyota responded

HDG123, We appreciate the fact that you have tasken the time to express to others thed kind of experience you received at our dealership. Our hope is that every one who walks through our doors will have the same no hassle fair price shopping experience. Thank you for the kind words and hope to see you in our dealership in the near future. sincerely yours, Mike limata General Sales manager

May 24, 2010

We went car shopping for quite some time, and had our fair share of salesmen. It was the service at this dealer that sold us. They were very transparent, knowledgeable, forthright, and clear. The sale More

by cal1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
May 25, 2010 -

DCH Wappingers Falls Toyota responded

cal 1019, thank you very much for taking time out of your day to share these kind words about our dealership as well as the sales consultant Corey Rheal who worked with you. Our desire is that all of our employees continue to perform is a most professional manner. Yours truly, Mike limata Gemeral Sales Manager

May 14, 2010

The salesperson, Mr. Ortiz was professional, honest, with high integrity. Everything was done in a timely manner from purchasing the vehicle to delivery. He was knowledgeable and his explanations were acc More

by francessurak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 25, 2010 -

DCH Wappingers Falls Toyota responded

The time and effort it takes you to complete the response is much appreciated by our dealership and the sales consultant as well. It makes us very happy when we read the comments you have made about our dealership as a place to do business. Thank you very much for your kind words. your truly Mike Limata General sales manager

May 13, 2010

Eduardo Ortiz was knowledgable and friendly. Actually, Eduardo Ortiz was knowledgable and friendly. Actually, everyone in the dealership were very nice. Eduardo answered all of our questions and spent ti More

by lindapapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 15, 2010 -

DCH Wappingers Falls Toyota responded

we so appreciate the kind words you had to say about our sales consultant Mr. Eduardo Ortiz as well as our dealership. Your satisfaction and exceeding your expectations is what drives us day by day. Again we say thank you for choosing our dealership to purchase your vehicle. Sincerely yours Mike limata General sales manager

May 02, 2010

As dealers go, Wappinger Toyota visibly operates to the highest standards. As an individual salesperson, Eduardo was courteous, followed up well, and was pleasant to deal with. After talking with him More

by gwdjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 03, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, we appreciate that you were nice enough to take the time to say the kind words about Eduardo Ortiz. He is one of our newer sales consultants who is doing an outstanding job as is evidenced by your experience. It is our express desire that these types of sentiments become commonplace as we become more excellent at providing the highest level of customer service possible.thank you very much Mike Limata General sales manager

May 15, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, It was very gracious of you to take the time to make the comments you have about your experience while making your vehicle purchase at our store. Satisfied customers are essential to the success and growth of any healthy business. We understand the importance of providing folks with a first class experience when given the opportunity to service them. Thank you for all the great comments you made and shared with others. Yours truly Mike Limata General sales manager

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