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DCH Paramus Honda - Service Center

Paramus, NJ

4.8
184 Reviews
Today: 7:00 AM - 7:30 PM Closed Now
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184 Reviews of DCH Paramus Honda - Service Center

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March 04, 2021

Ray was very attentive to my needs and was able to help me along the way . I highly recommend seeing him for your cars needs , he won’t disappoint . More

by Snells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Ray! We truly appreciate your kind words and hope to see you again soon!

January 15, 2021

From the minute we stepped foot in the dealership Hamad was nothing but the best, he made me and my family feel comfortable about weighting the options for the type of car we wanted to get, without hurryin More

by mariapdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

DCH Paramus Honda responded

Maria, thank you for the positive feedback regarding your recent experience with us! We're so happy you had a pleasant experience working with Hamad and we look forward to seeing you again in the future!

December 23, 2020

The call center woman called me back to tell me how to fix my issue. She went above and beyond to look up the answer. More

by Nhkossak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure if her name
Dec 24, 2020 -

DCH Paramus Honda responded

Thank you for the excellent five-star review!

December 01, 2020

Mr. Frank Russo is awesome. He was very courteous and professional. He answered all my questions with ease. Mr. Russo service customer skills is above and beyond More

by Soccer@24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback! It's a pleasure to know Frank could assist you and provide you with amazing service. We look forward to working with you again in the future!

October 31, 2020

My service advisor Natasha Nedd was very helpful and very professional. If I need any service in the future, I will ask for her personally. More

by alex.przekupowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us, Alex!

October 09, 2020

To be honest I have no idea how this dealership is supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money More

by Martinez81289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CJ Slitas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj slitas
Oct 12, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize that your experience with us did not meet our five-star standard. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

September 22, 2020

Outstanding dealer. Staff on every level goes beyond “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer que More

by Nannyjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz
Sep 22, 2020 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! We're happy to hear you had such a pleasant experience at our dealership!

September 19, 2020

Second time I leased a car with Alex (The Dude). I went back to him because I am a senior and he showed all the patience in the world. He knew his customer. When I went back with two members of my family More

by deenussen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pyongno Park
Sep 21, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide such great feedback! It's a pleasure to know that Alex went above and beyond to provide you with excellent service.

September 08, 2020

Frank Russo jr. is the very best I truly trust him with my car customer service is outstanding he took very great care of my car thanks Frank More

by Jfrierson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us! We're happy to hear you had such a great experience working with Frank!

March 21, 2020

Service was fast and exceptional as always. Enjoy bringing my in to DCH Paramus for Service. I would definitely recommended Honda to a friend. Thx More

by Soccer@24
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback! We appreciate you taking the time to rate your experience with five-stars.

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