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187 Reviews of DCH Paramus Honda - Service Center
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June 12, 2024
Nothing but good things to say about this location. I’ve always had my car serviced here and have zero complaints. My appointment time is always when my car is taken in, comfortable waiting area, great I’ve always had my car serviced here and have zero complaints. My appointment time is always when my car is taken in, comfortable waiting area, great communication, and very timely service. Natasha and her team are fantastic and I highly recommend. Thank you team. More
by francisray747
Employees Worked With
June 07, 2024
Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. Great Service Department. Natasha is a real asset at Paramus Honda. More
by Wishlistpurchase
June 06, 2024
James Dodwell is the BEST service advisor. Very knowledgeable and professional. He’s very attentive to my vehicles needs and addresses/gets the job done 100% Very knowledgeable and professional. He’s very attentive to my vehicles needs and addresses/gets the job done 100% More
by goompster
Employees Worked With
James Dodwell
June 06, 2024
Had service done on my car at the dealership with James Dodwell. He was very professional with communication. Kept me updated on the work needed to be done. Would recommend to others. Dodwell. He was very professional with communication. Kept me updated on the work needed to be done. Would recommend to others. More
by raoul_bruce
Employees Worked With
James Dodwell
June 05, 2024
Natasha Nedd is the best. She is excellent communicator and gets the job done. Thank you so much for all of the care on my 2018 Honda Pilot. She is excellent communicator and gets the job done. Thank you so much for all of the care on my 2018 Honda Pilot. More
by gomeza1979
Employees Worked With
June 05, 2024
I was recommended to this dealership for my father’s 2024 Honda Accord. I can’t tell you enough how professional and courteous the staff was with me and my father. Juan C. made us feel like we were family, v Honda Accord. I can’t tell you enough how professional and courteous the staff was with me and my father. Juan C. made us feel like we were family, very professional and welcoming all at once. Thank you Juan, and DCH Paramus Honda! More
by J. Rodriguez
Employees Worked With
Juan Cordon
April 26, 2024
I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the middle of the Garden State parkway. The same day they were supposed to order me a replacement for a defective tire inflator for my 2023 Honda Accord. They placed the order and informed me it was on backorder. On January 6th, I received an email that the item was ready to pick up. I drove there to get the new tire inflator. The service advisor pulled out the sealant from the one tire inflator with force, which caused it to leak. He took my car keys from me and went to my car for at least 30 minutes to put the new tire inflator together. He came to grab me and informed me that everything was ready. I asked him if I could test the new inflator to see if it's working properly. I pushed the power button 5-10 seconds after the thing exploded which caused me to be unconscious for at least 15 seconds. The tire inflator cuts my forehead, damage my right ear, damage my eyes, thumb, and pinky finger. It caused me to go to the hospital the same day due to the sealant in my eye, and right ear consistently ringing until now. They propose no solutions I am working with lawyers to take them to court. See the pictures on their Google Page review page. My ear is damage, I had a lawyer. I will hire a new lawyer to take them to court. More
by Wnick
February 09, 2024
Natasha Nedd of the service department was a pleasure to work with. She is pleasant, efficient and answered all my questions. This is the second time she was my service advisor and I received the same exc work with. She is pleasant, efficient and answered all my questions. This is the second time she was my service advisor and I received the same exceptional service each time. More
by mmarchi
Employees Worked With
November 24, 2023
Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people there on top of everything. And. koodo's to Tracy who stepped in at the end and took care of my paperwork overall great experience. More
by Jamar190
Employees Worked With
Other Employees :
Ralph and Tracy, Bruce Laga
September 22, 2023
Natasha Nedd and Jack D took extremely good care of me and my vehicle. They went the extra mile to help diagnose the problem, to then make the proper repairs. They are a great team and a huge asset tp DCH and my vehicle. They went the extra mile to help diagnose the problem, to then make the proper repairs. They are a great team and a huge asset tp DCH Paramus Honda. More
by Mary P
