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DCH Paramus Honda
Paramus, NJ
5,331 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,331 reviews
October 18, 2009
Two hours of my life i'll never get back. At least i know i wasted their time too. A year ago this place sold me a massive lemon. After being told by many people to get rid of the car before it died on me i i wasted their time too. A year ago this place sold me a massive lemon. After being told by many people to get rid of the car before it died on me i decided to lease a new vehicle. I settle for a Honda (even though i don't like them) because they're supposed to be reliable. I figured i'd go to DCH since they'd owe me a good deal. Wrong. The sales person i worked with was very friendly but i was thoroughly insulted by their offer. Pennies for my trade in, a large down payment and close to $500 a month lease for a Civic. A CIVIC!? I could lease a Mercedes for that much. The sales manager even came over with a bit of an attitude which i was expecting from the other bad reviews i read about him on here. He had the audacity to say he was doing me a favor with the prices he gave me. I, of course, left and immediately went to Jack Daniels Volkswagen. They were very friendly, relaxed, and patient. They gave me exactly what i wanted for my trade-in, and a lower down payment and monthly payment and i drove away in a much better quality car than a civic. I would never in my life tell someone to go to DCH unless i have an immense hatred towards them. I have no idea how they get such good ratings or even won the Pesidents Award in 2005. I guess their customers are a direct reflection of themselves. Morons. More
by lcremin86
Employees Worked With
People
October 17, 2009
dealership was spacious, clean, and well lit. the service was friendly and all staff were attentive to the customers, regardless of dealer. overall it was a great car buying experience and i would an service was friendly and all staff were attentive to the customers, regardless of dealer. overall it was a great car buying experience and i would and have already recommended this dealership to my friends, family and co-workers. More
by MALIK614
Employees Worked With
Tom Nehme and Ruin Nunez
October 16, 2009
We already bought a CRV from Paramus Honda and had such a positive experience that we wanted to lease our new Civic from there as well. Harshal was friendly and thorough and helped us deal with the fact tha positive experience that we wanted to lease our new Civic from there as well. Harshal was friendly and thorough and helped us deal with the fact that we were moving to another state. He even helped with our insurance company, after we had been told incorrect information. All in all, a positive experience and I would definitely be a return customer to Paramus Honda. More
by jmitsock
Employees Worked With
Harshal Patel
October 15, 2009
I was looking for a 2010 Honda Accord Coupe V6 with Nav and was referred to DCH by DCH Acura Montclair. Barry Magnus was my first contact who gave me a great price on the vehicle I wanted. They had to sw and was referred to DCH by DCH Acura Montclair. Barry Magnus was my first contact who gave me a great price on the vehicle I wanted. They had to swap the vehicle with another dealer from another state. I was then paired up with Harshal Patel to finish the deal. Harshal was very helpful pleasant and knowledgable. Overall, I am extremely happy with my new vehicle and with the experience at DCH. Thank you. More
by NCapra
Employees Worked With
Harshal Patel and Barry Magnus
October 15, 2009
Thomas was very easy to work with.. he was very friendly and answered all my questions. He even answered questions I had after he made the sale which shows he's a dedicated worker... I have already recomme and answered all my questions. He even answered questions I had after he made the sale which shows he's a dedicated worker... I have already recommended this salesperson to my family and friends who are in the market to buy. Thank you again. More
by j3goddess
Employees Worked With
Thomas Rivas
October 13, 2009
I had a wonderful experience. Raphael was professional, polite, friendly, knowledgeable -- everything you could ask for in a sales person. I would -- and have -- recommend him and the dealership to more t polite, friendly, knowledgeable -- everything you could ask for in a sales person. I would -- and have -- recommend him and the dealership to more than one person already. I could not be happier with my car. More
by pamelajmaroney
Employees Worked With
Raphael Ramos
October 13, 2009
DEBORAH,WAS VERY PROFESSIONAL,&POLITE SHE ANSWERED ALL OUR QUESTIONS THAT WE ASKED ,SHE ALSO GAVE US A COURTESY CALL A COUPLE OF DAYS LATER THANKING US FOR COMING TO PARAMUS HONDA (WE DID BUY THE CRV AND OUR QUESTIONS THAT WE ASKED ,SHE ALSO GAVE US A COURTESY CALL A COUPLE OF DAYS LATER THANKING US FOR COMING TO PARAMUS HONDA (WE DID BUY THE CRV AND WE LOVE IT).P.S.YOUR SERVICE MGR CHARLIE ALSO WAS VERY NICE. I CERTAINLY WOULD RECOMMEND DCH PARAMUS HONDA. More
by GREENTIGER12
Employees Worked With
DEBORAH DENBY & SERVICE MGR CHARLIE
October 12, 2009
I just leased my second Accord with DCH Paramus Honda. John Medrano was very friendly and helpful, doing his best to make sure I remained a customer with Paramus Honda by getting me the best price possibl John Medrano was very friendly and helpful, doing his best to make sure I remained a customer with Paramus Honda by getting me the best price possible for a car with the features I wanted. He was very patient and understanding as I test drove 3 different models of the Accord, never using the heavy-handed tactics most car salesmen are famous for. I took delivery of my new Accord EX 2 weeks and am very happy with it. More
by dagraham
Employees Worked With
John Medrano
October 10, 2009
Excellent Customer Service, John was not only Professional but extremely friendly and more than willing to meet my price. I would Highly recommend John for anyone who is looking for a great deal Professional but extremely friendly and more than willing to meet my price. I would Highly recommend John for anyone who is looking for a great deal as well as great service. Made buying a car pleasant and painless. More
by hit923
Employees Worked With
John Medrano
October 09, 2009
excelent buying experience. the moment i walk in i felt they wanted me to get the car i wanted to get not the one i could afford to get. They were in a really good attitud and were always willing to negoci they wanted me to get the car i wanted to get not the one i could afford to get. They were in a really good attitud and were always willing to negociate to make a good deal for both of us. always friendly and keeping track of my needs and things i feel confortable to. car was deliver in excelent conditions and everything was well explained at the moment to close the deal. would recommend anybody to go there. im sure they will have the same great experience i had while buying my first new car. More
by zeiferx
Employees Worked With
Garerth Crosdale
