DCH Paramus Honda | Page 504

Excelent customer service - Sales Representative was highly knowledgable about all Honda Vehicles & was a pleasure to do business with. I highly recommend Alex Bernabe if you are looking for a Honda in highly knowledgable about all Honda Vehicles & was a pleasure to do business with. I highly recommend Alex Bernabe if you are looking for a Honda in the Paramus,NJ area. The finance department was also very easy to work with & made the purchase of the vehicle alot easier. More

I had a great experience at DCH Paramus Honda. I was quoted a great price and given exceptional service. The service provided by DCH Paramus Honda was superior. I was always greeted with a smile by th quoted a great price and given exceptional service. The service provided by DCH Paramus Honda was superior. I was always greeted with a smile by the receptionist and the salesman. Harshal found the car I wanted and had everything ready when I came to pick up the car. I love my car and would reccommend DCH Paramus Honda to all that are in the market to buy a car. Thanks DCH Paramus. We can't wait to buy another car and receive the same great service!!! More

I was in this Honda dealership about a month ago and was turned off at first because of the employee I was working with. He was very quick to tell me I wouldn't get the car I was looking for in the price r turned off at first because of the employee I was working with. He was very quick to tell me I wouldn't get the car I was looking for in the price range I was looking and was asking me questions about my lease that I was unsure of. There wasn't much explained to me in "simple terms" and it was very hard to understand him because of this. He seemed quick to get a sale or get us out. Luckily, this experience was much better!!! This time I walked in, and Georgia immediately gave us a very nice dealer who explained everything perfectly to me and then he set me up with Harshal Patel because I was turning in a lease. Harshal was EXTREMELY helpful and friendly and made the whole experience much easier and pleasant. He was willing to do anything that was asked and was upfront and honest with all of the details and he was willing to devote all of his time to us, even if there was a possibility of me walking out of there without a purchase. I was very please with my visit and purchase and it goes to show that it all starts with the employees who work there. More

My experience was great! Everyone was very friendly and had genuine interest in helping me.I had a Mercedes,the payments were too high and it gave me constant mechanical problems. I am excited and very pl had genuine interest in helping me.I had a Mercedes,the payments were too high and it gave me constant mechanical problems. I am excited and very pleased with my new Honda Accord! I've already referred a few of my friends! More

I am looking forward to the end of my current lease and purchasing a new one next July 2010. Thank you for making this purchase smooth as it can be. Our time is valuable and we were fortunate to be able purchasing a new one next July 2010. Thank you for making this purchase smooth as it can be. Our time is valuable and we were fortunate to be able to walk-in\walk-out with a new car. I hope that my purchase next year would be as smooth. I am sure it will. More

I have just purchased my second vehicle from Raphael Ramos at DCH Paramus Honda and like last time, he was fantastic! When I went to Paramus Honda to purchase my first vehicle in 2007, I met Raphael Ramos at DCH Paramus Honda and like last time, he was fantastic! When I went to Paramus Honda to purchase my first vehicle in 2007, I met Raphael. He was knowledgeable, courteous, friendly, and most of all, he was not overbearing. I never felt any pressure to make a purchase. It was such a great change from previous experiences to work with someone who had my best interest in mind, and was obviously going to let me make my own decision without any pressure. At the time, I was specifically looking for a Honda Fit Sport. As it was not on the lot, Raphael took the time to order me the Fit I really wanted... bright orange paint and all. While waiting for the car to arrive, he kept me up to date on the delivery and always answered all my phone calls and emails promptly. Because I was so pleased with my first Honda purchase, I returned 2 years later and purchased a second vehicle for my expanding family. I made sure that Raphael was the person that I saw, as I was so impressed with his professionalism the first time. Raphael was once again attentive and helpful from the very first minute we spoke. He took the time to listen to my needs and my concerns, and he provided the information and insight I needed to make the right decision to fit both my lifestyle and my budget. I now have the perfect 2010 Honda Odyssey thanks to his help. Raphael was an absolute pleasure to deal with and the rest of Paramus Honda followed suite. Everyone was friendly and cordial. The purchasing process was handled professionally and everyone made sure that my questions were answered satisfactorily. The time, attention, care and follow-through provided by everyone on the Paramus Honda team all came together to give me the two best car-shopping experiences I could have asked for. It is a pleasure to know that there is a dealership in my area that I can feel so confident in, and I will continue to give them my business as well as recommend them to my family and friends. More

Had a great experience with DCH Honda, and have already recommended them to friends who are also looking for a new car. I bought a 2010 Insight, and they offered the best price by far. The sales rep, Gar recommended them to friends who are also looking for a new car. I bought a 2010 Insight, and they offered the best price by far. The sales rep, Gareth, was very helpful and courteous, and was not pushy at all (unlike some other places). On my first visit, I did a test drive & the initial paperwork, and was out of there in an hour. A few days later, went back to pick up the car (the specific options I wanted weren't on the lot, but easily obtained without complaint from a sister dealership), finished the paperwork, and again was out of there with the new car in about an hour. I hope to have my car for many years to come, but would definitely go back to DCH when I'm in the market for a new car again. More

Buying a vehicle from DCH Paramus Honda was a great experience! The staff was very informative and courteous. My sales rep. Raphael Ramos was very patient with my needs and accommodated me with my ne experience! The staff was very informative and courteous. My sales rep. Raphael Ramos was very patient with my needs and accommodated me with my new vehicle in a very timely manner. I was surprise to see that my sales transaction process was handled so smoothly since in the past other dealerships have left me for hours waiting before I was able to drive off the lot with the new car. I didn’t feel any pressure or was unclear on anything in regards to the sale and this was very important to me. I would definitely recommend not only the dealership but the sales consultant to my friends and family. The experience was not only positive but delightful as well. More

We bought a new Honda CR-V from this dealer last weekend. Debbie was our primary contact/salesperson. She is very professional: she followed up in a timely fashion via phone on all our inquiries as promised, Debbie was our primary contact/salesperson. She is very professional: she followed up in a timely fashion via phone on all our inquiries as promised, she picked us up from NJ Transit bus station (we took the bus #163 from NYC Port Authority to Paramus mall) back to the dealer and she made sure that we were happy with our purchase from the beginning to the very end. The amount of paperwork is rather substantial, but she along with other dealership staff made it as painless as possible. I definitely recommend Debbie and the staff working there if you are tired of being treated unprofessionally and expect better customer service during such substantial purchase. The dealer is very busy on Saturdays, so be prepared to be patient and get there as early as you can and have some food (e.g. sandwiches) with you. The only negative about this place is that the coffee is instant and not so good (rather than brewed fresh with real milk). More

I received a letter stating that my 2006 Accord had high trade value. Having purchased that car from Judy Pipierno, I worked with her again on a trade and new car. She worked hard on my behalf to get me a trade value. Having purchased that car from Judy Pipierno, I worked with her again on a trade and new car. She worked hard on my behalf to get me a very fair deal that met my objectives. She is knowledgable, pleasant, honest and I would not have entertained the idea of trading in my car, had I not been able to work with her. Service on my cars since I have moved to Northern New Jersey has been done by Paramus Honda. Their serice department is excellent - and is the reason I chose to purchase a vehicle there in the first place. More