DCH Paramus Honda

I gave the ratings because of the expert way My partner and I were treated. If Car dealers want to learn how it's done then they need to go to Honda. I found my dealer Wes, to be responsive and professiona and I were treated. If Car dealers want to learn how it's done then they need to go to Honda. I found my dealer Wes, to be responsive and professional. It was an atmosphere of a friendly conversation rather then a car deal. Don't change a thing. Do yourself a favor and hire more talent like Wes! Calvin Hogue Brian Benkert More

I'm so happy with DCH Paramus and their salesman Ryan Jhun. This was my first purchase and reading so many different websites about all the bad things that dealers will do screw you out of your money, I Jhun. This was my first purchase and reading so many different websites about all the bad things that dealers will do screw you out of your money, I was extremely wary. I did a lot of research and received quotes from 5 other dealers. I can say that DCH gave me the best deal and was extremely friendly and non-pressuring. I would highly recommend DCH Paramus Honda for their excellent quality service. More

The dealership at DHC Paramus Honda was great. My first experience dealing with them came from their phone customer service department. Bob was friendly, helpful and patient with answerign all my question experience dealing with them came from their phone customer service department. Bob was friendly, helpful and patient with answerign all my questions. The rest of the journey was just as good due to the the time and effort my saleman, Vernon Faith, put in. His honesty and friendly manner made the whole process easy and enjoyable. More

Alex was super nice. He kept his appointment and he did not pressure us about anything. He did not make us wait for keys to be made or the car to be polished when we had a delivery with a scratch. He was w not pressure us about anything. He did not make us wait for keys to be made or the car to be polished when we had a delivery with a scratch. He was well dressed, clean and not at all overbearing. He did nto try to push us to a different car or make us think.. oh we better buy it NOW or else. I will look for him when I have to get another car. WE bought this one because my son needed a car for college. He got my old car. I have two more to go to college and honestly, I will keep giving the hondas and buying new ones just because of the good experience (and quality of course!)we had with Alex Barnabe. More

I just leased a Honda Civic from DCH Paramus Honda. Everyone at DCH Paramus Honda was helpful, friendly, and honest.I was very happy with the whole process. The dealership continues to be responsive to Everyone at DCH Paramus Honda was helpful, friendly, and honest.I was very happy with the whole process. The dealership continues to be responsive to any questions I have. I've given the dealership all fives because of the overall positive experience I had with all employees at DCH. More

This was the best experience I have ever had in purchasing a new car. DCH Honda and Eddie Santiago was great in taking us through the process and for once it felt so easy buying a new car. Than purchasing a new car. DCH Honda and Eddie Santiago was great in taking us through the process and for once it felt so easy buying a new car. Thanks Eddie and thanks to DCH Honda - Paramus. Farzana & Parmanand Indar. More

Everything from start to finish was handled well and by friendly service. This was the 3rd dealer I went to and it was, by far, the best service I received as well as the best deal. Wes was very thorough friendly service. This was the 3rd dealer I went to and it was, by far, the best service I received as well as the best deal. Wes was very thorough and understood my needs, offering me water and coffee whenever appropriate. He also kept me constantly updated whenever there was a wait more than a few minutes. He personally went back to help when my car was being prepped, just to help speed up the process. I would definitely recommended this dealer AND Wes Camden to anyone interested in purchasing a Honda in the area. More

Everything from start to finish was handled well and by friendly service. This was the 3rd dealer I went to and it was, by far, the best service I received as well as the best deal. Wes was very thorough friendly service. This was the 3rd dealer I went to and it was, by far, the best service I received as well as the best deal. Wes was very thorough and understood my needs, offering me water and coffee whenever appropriate. He also kept me constantly updated whenever there was a wait more than a few minutes. He personally went back to help when my car was being prepped, just to help speed up the process. I would definitely recommended this dealer AND Wes Hamdan to anyone interested in purchasing a Honda in the area. More

I leased my second honda accord at this dealrship a few weeks ago. In all of my years of car leasing it was the best experiance I have ever had!! Everyne was helpful and nice. The Sales man (Cole) even he weeks ago. In all of my years of car leasing it was the best experiance I have ever had!! Everyne was helpful and nice. The Sales man (Cole) even helped me clean out my existing Honda so I could leave that day with the new one. They were just awesome! More

I bought a used car, 2003 Nissan Sentraand had nothing but problems for the first month. The day I purchased the car their was work that needed to be done. I waited a week for it and when I went to pick i but problems for the first month. The day I purchased the car their was work that needed to be done. I waited a week for it and when I went to pick it up, I was kept waiting for almost half and hour for the paperwork just to be told that I would not be able to recieve it. A week later the battery died and the gentleman I spoke to told me to take it to a private servaice station and was reluctant to reimburse me for the full cost and once again said I would not recieve a reciept for the work that was done. The engine was stalling as soon as I picked up the car and after leaving 5 messages to various managers, I had to involve the bank that issued the auto loan to me. After taking the car back to the dealership for the third time, an hour away(I live in Manalapan)I was once again kept waiting oiver two hours for service. I wasted an entore day again and I found out that the fuel pump had to be rebuilt, which proves that initially, the neccessary work to provide a safe, reliable car just wasn't done. Upon further questioning I was given excuse after excuse as to why the work wasn't done and why my phone calls were not returned. There is absolutely no excuse for the poor customer service that I recieved. Then to make matters worst, I was told to wait eben longer for the finance dept. to tell me that the extended warantee I had purchased was not approved. This came after a month of driving the car(and having problems). I chose to go to a DCH dealership because of the reputation for high quality customer service and work that it had. I am extremely disappointed with what I got. No customer should have to go through the nightmare that I did. The only saving grace is that the work was finally done. More