DCH Montclair Acura

Having shopped around for the past 4 months for a 2007 RDX with Tech Pkg, I've had the displeasure of dealing with several dealerships either by email or walk-in. I've experienced bait and switch, vague RDX with Tech Pkg, I've had the displeasure of dealing with several dealerships either by email or walk-in. I've experienced bait and switch, vague price quotes, hidden fees, lack of response, and plain overpricing. They just want to get you into the dealership so they can apply the sales pressure. Dealing with Paul Dujets, the Internet Manager was truly a refreshing experience. No gimmicks, no sales pressure. Just straight up honest dealing. He was the only salesperson that willingly laid out the price plus all out the door fees right off the bat. We hashed out a price in just two emails and he patiently answered all my little questions via email. I picked up the car the following day and again he patiently showed us the car, went through the necessary paper work and later showed us all the features and how to use them. We also dealt with Jeff Torres for the financial part. Again, a very nice experience. No pressure to buy any optional features even though it was his job to go through them. I highly recommend doing the research yourself so that you as the consumer know what you want and dealing with a good Internet Sales Manager such as Paul. Avoid the hassle of the walk-in and dealing with commission based salesmen who try to get you to overpay. Overall a wonderful experience, this is how car buying should be. Don't waste your time getting a better quote from any other Acura dealer in the NYC/NJ area. DCH Montclair by far, beat out everyone else in terms of price and customer service. More

After losing our 08 TSX to an accident we wanted to replace it with an exact copy as my wife loved that car so much. After consulting the Acura website (looking coast to coast) for a certified used TS replace it with an exact copy as my wife loved that car so much. After consulting the Acura website (looking coast to coast) for a certified used TSX I discovered that DCH Montclair in Verona, NJ had an 07 TSX that fit the bill with the right (very rare it turns out) color combination and mileage. I flew from Kansas City to New Jersey and checked the car out. It was as described so gave them a check and drove 1200 mi home. Lisa worked with us over the phone, answering all the questions one might have when trying to buy a car halfway across the country. Kim helped me on-site and was terrific. Jeff was great to work with on the money end. The car was ready to go when I got there. I doubt I was there much more than an hour which was great considering the long drive ahead of me. Great team to work with! I highly recommend them. More

Kim was a great help. She is very knowlegable about all the vehicles. She was able to answer all my questions. the dealership was clean the staff was friendly. I will definitely return to the dealership to the vehicles. She was able to answer all my questions. the dealership was clean the staff was friendly. I will definitely return to the dealership to purchase another vehicle. I had a great experience and I would recommend the dealer and Kim More

Kim was a true professional from the initial inquiry about the car to the day I picked up my vehicle. There was no BS, the price she quoted was the actual price I paid and it was the lowest price by f about the car to the day I picked up my vehicle. There was no BS, the price she quoted was the actual price I paid and it was the lowest price by far when comparing to other dealerships I researched. The whole transaction took about an hour on a Saturday afternoon. Excellent! More

KIM IS A WONDERFUL SALES PERSON. I WOULD ONLY GO TO HER TO BUY MY FUTURE CARS!SHE WAS VERY VERY FAST AND EFFICIENT, A SALES PERSON THAT IS KNOWLEDGABLE ABOUT HER PRODUCT CAN INFLUENCE A BUYERS DICISION! TO BUY MY FUTURE CARS!SHE WAS VERY VERY FAST AND EFFICIENT, A SALES PERSON THAT IS KNOWLEDGABLE ABOUT HER PRODUCT CAN INFLUENCE A BUYERS DICISION! AND SHE DID IT FOR ME... iF ASKED TO RECOMMEND THIS DEALER TO ANOTHER PERSON ! MOST DEFINATELY!!!!! More

We wanted to buy a new 2009 Acura MDX, and sent out requests for quotes to most of the dealerships in the tri-state area. Of those who responded, Montclair Acura gave us one of the best prices. Looki requests for quotes to most of the dealerships in the tri-state area. Of those who responded, Montclair Acura gave us one of the best prices. Looking at their ratings, we decided to go with them, even though they weren't the closest to us. A problem was that no dealership was able to locate the exterior/interior color combination we wanted, not a single car in the whole North-East: the closest one seemed to be in Ohio. After a week or so, we located one with the color we wanted in Acura of Ocean / Acura of Manhattan (they seemed to have the same inventory). Given their poor ratings, we asked Paul Dujets, at Montclair, if he would be able to get it for us, and still keep the same low price he gave us earlier. He said he would, and a few days later he had the car. We were a little bit disappointed that they didn't locate the car for us, but we had to find it on our own. Probably, the car wasn't yet at the other dealers when we first contacted Montclair, but we would have expected them to keep their eyes open for us. We also were disappointed with the very low trade-in quote they gave us. They didn't see the car, but the maximum price we could expect from them was way below what edmunds.com said other people are getting in the area. We decided to buy the MDX without the trade-in and sell our old car on our own. (We hope we made the right decision). We had to call the dealership in a couple of occasions, since they didn't seem to be getting our emails (the people in the internet deparment!?), but overall we had a very pleasant experience (and a very good price for the car). We would highly recommend them. More