DCH Montclair Acura

From beginning to end, I was treated with absolute respect and care. They epitomize the term "customer service". In other Acura dealerships, the sales team showed either a lack of knowledge or compete respect and care. They epitomize the term "customer service". In other Acura dealerships, the sales team showed either a lack of knowledge or competence. At DCH, they immediately showed me why they are a top flight dealership. Thank you Jose, Jeff, Barry, Tom, and Dominic for making my car-buying experience great. More

My experience at CDH Montclair Acura was great and awesome. Everyone that works there is so friendly and honest. My daughter and I were looking for an Acura TL Series S (certified), we went to many awesome. Everyone that works there is so friendly and honest. My daughter and I were looking for an Acura TL Series S (certified), we went to many different Acura dealers, and this one was the best, Barry was not pushy, he worked with us, made us feel comfortable. They work with the customer and are very knowledgeable of their cars. I would recommend DCH Montclair Acura to all my friends and family. The car we purchased is beautiful, affordable, and my daughter could not be any happier than driving away with the car of her dream in 3 days. All I can say is what an awesome place. More

I started looking to purchase a new 2010 Acura TL SH-AWD vehicle a few weeks ago and from my first contact with Colleen I found that she was very honest and helpful. The price was fair, the information pro vehicle a few weeks ago and from my first contact with Colleen I found that she was very honest and helpful. The price was fair, the information provided was accurate and there was never any pressure from her or anyone else at this dealer. Naturally I contacted several other dealers in the area to confirm that the price I was paying was fair and all of the other dealers tried to pressure me in one form or another. After deciding to buy the car from DCH I was passed along to Dmitriy who took care of the details. He was terrific, very helpful and went out of his way without my asking to see that everything was taken care of. If you are looking for an Acura I would highly recommend purchasing from DCH. I walked away feeling like I got a great car, paid a fair price, and feel that should I have a problem this dealership will take care of me. More

My experience at DCH Montclair Acura on August 26th was nothing short of spectacular! From beginning to end, I found the entire leasing process to be effortless and quite enjoyable. The staff in every de nothing short of spectacular! From beginning to end, I found the entire leasing process to be effortless and quite enjoyable. The staff in every department could not have been friendlier or more helpful. Rick was very thorough and courteous when explaining the different warranty plans. He was extremely persuasive without being pushy or intrusive at any time. He was extremely knowledgeable about the material and was very helpful throughout the entire process. Walter was another friendly and helpful staff member who was a pleasure to deal with. He answered all of my questions exactly the way any inquisitive leaser would want them to be -- detailed and in both technical and lay person terms. He is another staff member who really knows his stuff. Not to be repetitive, but another staff person I found to be extremely helpful and friendly (and perhaps most of all) was Colleen. She was able to answer all of my questions quickly, precisely, and in a way that made me feel comfortable asking more and more questions. The more correspondence I had with Colleen the better I felt about leasing my Acura. Without Colleen's help I cannot say for sure that I would have leased my 2010 Acura TSX -- that is how helpful she was! I have had this car for 10 days now and couldn't be happier! Thank you to the awesome staff at DCH Montclair Acura! More

I would definitely recommend and conduct future business transactions with DCH Montclair Acura, due to the friendly and efficient matter they handled my leasing experiment. From the moment I walked in, Jai transactions with DCH Montclair Acura, due to the friendly and efficient matter they handled my leasing experiment. From the moment I walked in, Jaime Borja, went above and beyond the normal scope of his job requirements. He answered all our questions, researched all our concerns, and expedited the process with his own personal involvement due to our limitations. His business manager, Jeff Torres, was also very efficient with the loan process. He took the time and wanted to make sure I understood all the documents presented to me for signing. If I could give a higher rating then "5", these two gentlemen have definitely achieved it. More

Wow. DCH has won me over. I drove right past Open Road on my way to DCH today to get my new TL Tech. (not going back to that "other place" again) I first spoke with Colleen in the internet department 2 week my way to DCH today to get my new TL Tech. (not going back to that "other place" again) I first spoke with Colleen in the internet department 2 weeks ago and SHE WAS AMAZING. Honest, friendly, detailed...gave me every number I wanted without any attitude, like some other dealers. After looking around and knowing which dealership I wanted to avoid, I went into DCH today and spoke with Paul Dujets. Let me just tell you...If you want to buy a car, you go talk to Paul Dujets. What a great guy. No BS, no attitude...the nicest guy. He just gives you the simple internet price (which was great on the TL Tech) and works it out. I can't even explain to you how different it was dealing with him compared to other salesmen. You'd just have to go there yourself. I missed Colleen (she was out) but based on my phone conversations, she's exactly the same. Also, Dmitry Kovalenko (sales manager) helped out. Also a very nice guy. No BS or salesman pressure. He just got the deal done. Very good guy. The only small complaint I could have is the 15-20 minute wait to sit with the finance guy (Jeff) and sign the contract/etc. But hey it was the end of the month and end of program term I think. No big deal. And even he was really cool. None of the high pressure extended warranty stuff. No pressure at all. He just explained the products in a very easygoing way. All of it makes me want to come back. So, do your research like you should..shop around and talk to other dealers...Then talk to the internet department at DCH and you'll be wowed. So far everything's great with the car and I highly recommend these guys. A+ !! More

I have nothing but good things to say about DCH Acura. I contacted a few Acura dealers via email. Paul Dujets was the one who got back to me from DCH, and the price we negotiated through email was the price contacted a few Acura dealers via email. Paul Dujets was the one who got back to me from DCH, and the price we negotiated through email was the price they gave me when I walked in the door. The dealer was a little far from my house but well worth the trip. Paul introduced me to Dimitry who was my salesmen. He showed me the car we drove it, signed, and I was pretty much on my way. The experience was great from emails to the finance manager. Normally I dread going into a car dealership, but this dealer made me feel comfortable. It was like they where doing everything they could to get me the best deal. Which I feel they accomplished. Mike More

I'm going to keep this brief, i have bought many cars from dealers, i was shock by the excellent and honest treatment that i recieve from Mr.Paul Wong, i can't begin to say, how much he change my prospec from dealers, i was shock by the excellent and honest treatment that i recieve from Mr.Paul Wong, i can't begin to say, how much he change my prospected of a car dealer, why cant there be more people like, and i just want to say one more time EXCELLENT HONEST PERSON. More

After owning my 2003 Acura RSX Type S for 7 years I began the process of looking for a new 2010 RDX or MDX. I didn't visit the original dealership I bought my 2003 RSX from as I had several bad experiences the process of looking for a new 2010 RDX or MDX. I didn't visit the original dealership I bought my 2003 RSX from as I had several bad experiences with both sales and service. I live only 3 miles from the dealership and to have a great staff and car selection so close made the process a little bit easier. I went in looking for a 2007 and came out with a new 2010 as the financing rates and price was far superior to other dealerships. No gimmicks, no typical car salesmen BS, the price on paper. I closed the deal in 1 day and drove home with a new SUV. Jerry was a pleasure to work with as hes an experienced car salesmen who loves his moving cars. He was able to juggle several customers and deal with the serious buyers in a laid back professional manner. More

To begin with, I was very wary of the whole process of buying a car. I chose this dealership specifically due to the positive reviews on dealerrater. Paul Wong was great! He was literally running and work buying a car. I chose this dealership specifically due to the positive reviews on dealerrater. Paul Wong was great! He was literally running and working his butt off getting me the vehicles I wanted to see. And he was very patient with my mother and wife, which sometimes isn't so easy. To top it off, Paul was great with communication after I bought my car and I was having trouble with the registration (which was entirely my fault due to the wrong address on my liscence). To be honest, I would be happy with many different types of cars...but I wanted to be able to trust the dealer I would be purchasing from. I wholeheartedly trust DCH Monclair Acure and would purchase from them again! More