DCH Montclair Acura

My name is Renegilde V. Malilay, my family and I have been coming back to DCH ACURA for their outstanding service and superb professionalism. We got our first used car with them and eversince, we have be been coming back to DCH ACURA for their outstanding service and superb professionalism. We got our first used car with them and eversince, we have been an Acura car owners since 1999 because of their credibility and the personal connection with their consumers. They have been a part of my family. Mr. Jose Lardizabal has made our experience with DCH ACURA very positive and he really works with his consumers specifically to their own needs without feeling pressured. Overall, the staff is absolutely professional across the board. More

DCH Montclair Acura was very responsive to my initial Internet inquiry starting with Paul Dujets and then taking me through the acquisition was Otto Crombet who was very straight forward, helpful and mad Internet inquiry starting with Paul Dujets and then taking me through the acquisition was Otto Crombet who was very straight forward, helpful and made the purchase an enjoyable process. I was very impressed with the professionalism and my questions and concerns were answered by Otto and his team. More

I am extremely happy with the service provided by DCH Montclair Acura and the sales person - Dmitriy Kovalenko. He gave me a great deal on the Acura TSX. Dmitriy was extremely helpful and I would recomme Montclair Acura and the sales person - Dmitriy Kovalenko. He gave me a great deal on the Acura TSX. Dmitriy was extremely helpful and I would recommend this dealer to my friends and my family. Overall a great buying experience at the dealership. More

From the moment we walked in, Tony was attentive and did everything he could to make us comfortable. He explained the options we had with the 2011 Acura TSX and, after doing all of our research, we realized everything he could to make us comfortable. He explained the options we had with the 2011 Acura TSX and, after doing all of our research, we realized, though it was a bit of a drive for us, DCH was the right fit and best fit our needs. More

The moment I walked into the dealership, I was very welcomed and offered assistance immediately. As soon as I explained that I was looking into leasing a new Acura vehicle, Otto was sent to assist me welcomed and offered assistance immediately. As soon as I explained that I was looking into leasing a new Acura vehicle, Otto was sent to assist me with my purchase. Otto was very friendly and helpful. He gave me different options and rates that would be most beneficial to me. Even though I had previously leased a TSX, Otto took the time to show me the newest car features. I was very pleased with the service and am confident I will be leasing with DCH Montclair Acura once my current lease is up. More

We want to thank Otto Crombet and DCH Montclair Acura for giving us the most pleasureable experience we have ever had with a car dealership! Otto was very friendly and knowledgeable about our car. When we giving us the most pleasureable experience we have ever had with a car dealership! Otto was very friendly and knowledgeable about our car. When we picked up the car he spent time going over all the little details and showed us how to set up all the options in the car. He also followed up to see how we liked the car. Rick in finance was also very pleasant to deal with - no high pressure overkill to purchase options we didn't need! All in all we would recommend this dealer to anyone and be sure to ask for Otto, he is very down to earth and such a nice man! This is our first Acura and we love this car, so it certainly won't be our last! Thank you again Otto & DCH! More

I want to thank Paul Dujets, Walter goldman and DCH Montclair Acura for giving me the most pleasureable experience I have with a car dealership. Paul Dujets was very friendly and helpful. He gave me di Montclair Acura for giving me the most pleasureable experience I have with a car dealership. Paul Dujets was very friendly and helpful. He gave me different options and rates. When I walked into the dealership I knew wwhat I want and the cost. Than was Walter Goldman very pleasureable and helpful. he who take care the rest. No high pressure to purchase. He spent time going over all the little details and showed me how to set up all the options in the car. He also followed up to see how I liked the car. This is My first Acura and I love, so it certainly won't be our last! More

We have nothing but great things to say about DCH MONTCLAIR ACURA. What makes this dealership great......it's OTTO CROMBERT of course!! What an amazing salesperson!!! Otto goes out of his way to m MONTCLAIR ACURA. What makes this dealership great......it's OTTO CROMBERT of course!! What an amazing salesperson!!! Otto goes out of his way to make you feel like your part of his family. From the very first encounter with Otto, I was impressed by his personality. He tells it like it is, and is very upfront and honest with you. There is no BS with Otto. He is a very passionate man about the Acura product and drives one himself!!! Which says alot, most car salesman work for a particular dealership and drive another make of car..... Otto went out of his way through the entire deal, always very organized and making the process as easy as possible. I was particularly impressed by Otto's follow up calls. He treats each customer individually and remembers even the finest details of the going ons of one's life. I received many follow up calls and was informed of everything we needed to do and have ready as well as calls just to check in and see how we were enjoying our new vehicle. Just recently I received a little note in the mail from the desk of Otto, checking in on us and our new MDX and wishing us a welcome back from a very long road trip to Canada. It was nice that he remembered where we were headed. I can't remember the last time I ever received such high caliber customer service!!!! This fine man knows his product, believes in it and stands behind his word!! It is without a doubt that I would most definitely recommend him to my family and friends not only for the purchase of an Acura, but for the simple reason that he is a solid, honest, enthusiastic individual that is always going above and beyond !! What a wonderful asset he is to DCH MONTCLAIR!! He really made the difference!!!!! Keep up the excellent work Otto, we are truly satisfied with everything you've done !!! More

Otto Crombet is the definition of professional. I have purchased several Acura's through Otto and would never go to anyone else. Otto takes the stress out of the car shopping and purchasing experience. purchased several Acura's through Otto and would never go to anyone else. Otto takes the stress out of the car shopping and purchasing experience. Paperwork is always prepared, accurate and the process runs smoothly. He gives you a full demo of all of the car's features before letting you leave the showroom. Most important is that Otto understands the segment of the market made up of independent, financially secure women and he is extremely respectful of women buyers. More

My family continually uses this dealerhsip, and it is always a positive experience. Tony is a pleasure to work with, as are the members of the service department. I would highly recommend this dealership always a positive experience. Tony is a pleasure to work with, as are the members of the service department. I would highly recommend this dealership to anyone in the area. More