DCH Montclair Acura
Verona, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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You'd think you just bought a Bentley! I thought I was impressed when Mark Gershmin assisted me in buying a new 2012 TSX in record time and no aggravation but service was just as great! Now I thought I was impressed when Mark Gershmin assisted me in buying a new 2012 TSX in record time and no aggravation but service was just as great! Now in 12/2014 my TSX recently came up with a minor issue with the heat so I added the routine stuff too. Right off the bat, one of the guys in the garage (I drove in when I shouldn't have - sorry) said leave it there, he'd handle it for me, walked me in to meet Advisor Mauricio Cadavid and even more pampering happened. He actually listened to my concerns, it was all accurately documented on the work order too (yea..I know! Crazy right?), and he walked me over to the waiting area with a quick tour of the amenities. Everything was a Mr...this and Mr.. that, very respectful. A "shuttle" - more like a RDX with a respectful driver, shuttled me home so I can run my errands. Mauricio called me with proper updates all throughout. I mean, progress notes not useless calls. I love proper communication when it comes to business and Mauricio never had me guessing throughout the day! When they were all done testing it properly, he sent another gentleman over in a RDX to take me back - again greeted respectfully. I came back to an ever enthusiastic Mauricio, a washed and vacuumed TSX, and working heat. I've had many brands before and DCH Acura/montclair nailed it! It puts other places to shame (ehemmm..P. Ave BMW ~ Maywood) and others should see how it's done from buying to service. You really would think you were getting your Bentley served.... it's Acura..done right. I wish I asked the name of the drivers who shuttled me and the technician who made the repair and service, he left the car cleaner than it came it and . Thanks DCH for a great team experience. I didn't see the others names listed but if DCH see this, please pass them a copy and send them my regards. More
Excellent!! I was looking for a small car with good space inside. I also researched various auto dealerships, and decided to go to DCH Acura. Jaime Borja the sale I was looking for a small car with good space inside. I also researched various auto dealerships, and decided to go to DCH Acura. Jaime Borja the sales rep was very knowledgable and helpful. My buyin experience was excellent. Thank you very much. More
great experience walter goldman was very helpful and thorough.spent a lot of time with us.going over the features of the car.overall a pleasant experience. walter goldman was very helpful and thorough.spent a lot of time with us.going over the features of the car.overall a pleasant experience. More
Don is great!! this is our first time getting an Acura - we just got the 2015 MDX - and we are so thrilled with the car as well as the experience. Don cuoldn't have this is our first time getting an Acura - we just got the 2015 MDX - and we are so thrilled with the car as well as the experience. Don cuoldn't have been a better, warmer, more personable sales person. He walked us through everything and made it all so seamless, taking care of a lot of the paperwork behind the scenes for us. We look forward to driving our new car!! And just a quick note - Marie in the Finance department was excellent as well!! More
No hassle purchase I purchased an RDX and was very pleased with the car and the ease of delivery from DCH Acura, Don Nardone took all the time I needed to explain the ca I purchased an RDX and was very pleased with the car and the ease of delivery from DCH Acura, Don Nardone took all the time I needed to explain the car features and how they function. I left immediately after delivery to drive cross country and I needed to call him again from the car because I forgot how the shift paddles worked. He was cheerful and understanding as he explained again how it works. I highly recommend both the dealership and Don. More
Great experience This is my third time getting a car from DCH Montclair acura and Don made my experience better than the previous two by a landslide. Thanks, Konst This is my third time getting a car from DCH Montclair acura and Don made my experience better than the previous two by a landslide. Thanks, Konstyantyn More
Excellent and To The Point From the time of my initial internet inquiry until the moment I drove the car off the lot this was a great experience. They were always up front, and From the time of my initial internet inquiry until the moment I drove the car off the lot this was a great experience. They were always up front, and always quoted me the most competitive price from all the dealers I spoke too (and I spoke to quite a few Acura dealers in the area). Everyone at this dealership was friendly, knowledgeable and most importantly up front about everything from price to type of car to model changes. There were no hassles from the time I decided to get the car until I actually got it. I would recommend this dealership in an instant to anyone who is considering a new Acura (purchase or lease)- these folks know what they are doing and will outbid anyone else. More
A Painless Process I visited the dealership and met Tony Karatzia. I explained what I wanted and Tony listened and provided me with a deal within the parameters we disc I visited the dealership and met Tony Karatzia. I explained what I wanted and Tony listened and provided me with a deal within the parameters we discussed. as a result, the process to close our deal took less than an hour and I picked the car up the following day. I have been an Acura owner since 1990 and experiences like this are a reason I will remain an Acura customer. More
Wonderful Experience This was absolutely the best and easiest buying experiencing I've had over the last 30 years. Don Nardone was friendly, courtesy, knowledgeable, and c This was absolutely the best and easiest buying experiencing I've had over the last 30 years. Don Nardone was friendly, courtesy, knowledgeable, and caring of our needs. I was naturally apprehensive, since the purchase was for my youngest daughter. Don immediately placed me at ease and handled the transaction as though he was buying for one of his own. I was pleasantly surprized at how smoothly it went and how competitively the car was priced. I will definitely revisit DCH when I'm ready to buy again and certainly recommend them to family and friends. Thank you Don. Tony S. More
A great experience I have leased many cars over the years, but this was going to be the first vehicle that I would actually purchase. My wife and I consider ourselves m I have leased many cars over the years, but this was going to be the first vehicle that I would actually purchase. My wife and I consider ourselves most fortunate to meet Mr. Tony Karatzia. He was professional, curious, and an excellent salesman. He was very knowledgeable and was able to answer all the question. We told Mr. Karatzia what we were looking for and bent over backward to make sure we got what we were looking for and for a great price. My wife and I found Tony honest and upfront. A refresh trait in a salesman. This was my family’s first luxury vehicle and Mr. Karatzia kindly walk us through the process. I would gladly purchase another car from him without a second thought. There would be no need for me to shop around, because I know that I could not find this kind of treatment anywhere else. I would recommend all my friends and family to see him, because Mr. Karatzia will give them the best car buying experience. More