DCH Montclair Acura

Best experience at a dealership! Robert Colon was very professional and courteous. He was very genuine and helped get us a great deal. Was surprised by the quick and efficient service Robert Colon was very professional and courteous. He was very genuine and helped get us a great deal. Was surprised by the quick and efficient service. Will definitely recommend everyone I know to him. More

He won me over with just a smile. Fabulous time with Robert Colon:professional, conscientious, polite, patient. Will recommend everyone I know to him. So many dealership I have visited Fabulous time with Robert Colon:professional, conscientious, polite, patient. Will recommend everyone I know to him. So many dealership I have visited in the last year. Never, have I been so please to see such a young individual with so much respect for his customers. Thank you Acura for hiring this wonderful young man. All my friends and family look forward to future business with this young man. More

used car purchase I found my car online... contacted and worked out fair and reasonable expectations online with Colleen remotely (very attentive), and then Tony Karatz I found my car online... contacted and worked out fair and reasonable expectations online with Colleen remotely (very attentive), and then Tony Karatzia (sales rep) pulled it all together meeting my expectations with a reasonable deal all things considered. Tony was very professional and came across as a well spoken gentleman. Very congenial also... the kind of guy you could have a beer with over some good conversation. I'll probably name my first born after him :-) A+ highly recommended Val K More

Excellent service-Very LGBT friendly, especially in service. I am an Acura owner and have been for 20 years. My first car was an Integra that I purchased in 1994. I have been to several dealerships for service a I am an Acura owner and have been for 20 years. My first car was an Integra that I purchased in 1994. I have been to several dealerships for service and I always felt uncomfortable. I am a gay man and I can tell when people are making fun(snickering etc.) I brought my car into Montclair Acura for routine service. I had a gentleman named Vic that helped me and he was the kindest,friendliest service rep I have ever had! He treated me very well & kept me well informed the entire time my car was in getting the repairs. I liked the dealership so much I waited even though I was offered a loaner car. I am recommending the service department to all my friends & family especially Vic. Thank you Vic I will never go anywhere else to purchase a car or to get service on my MDX. I hope he reads this review-he was so kind and knowledgeable. I am looking forward to my next visit. More

"It was a wonderful car buying experience" I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you, I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you, Tamika More

It was an enjoyable experience Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help in a respectful manners way and the price is good. More

Excellent car buying experience! I recently went to DCH Montclair Acura based off of a recommendation from a coworker. My father had just purchased an Acura at another dealership and I recently went to DCH Montclair Acura based off of a recommendation from a coworker. My father had just purchased an Acura at another dealership and I had every intention of going back. We went here just to get some pricing, and immediately were greeted and treated with such respect. I began my car buying process with Lora Moore, and I cannot stress enough how amazing she was! From the beginning, she listened to what I was looking for, made recommendations based on what I told her, and worked with us to get the best price. She never pushed me into purchasing immediately, and once I made the decision, she made the car buying process so incredibly easy. She was very knowledgable and never tried to persuade me with anything else. Buying a car can be a hassle, but Lora took the stress and anxiety out of it. We will definitely be back in the future, and I definitely recommend Lora to all for a great car buying experience! More

Customer Service Non Existent My Husband and I went in to purchase a vehicle. We looked at vehicles on the outside and no one approached us. We went inside the showroom where the My Husband and I went in to purchase a vehicle. We looked at vehicles on the outside and no one approached us. We went inside the showroom where there were quite a few salesmen idling around and yet no one approached us. This has never been my car buying experience before. I guess DCH must be racking up the sales if they don't need to approach interested customers. I'll take my money elsewhere. If customer service doesn't matter to you then this is your place! More