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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,240 Reviews

1,240 Reviews of DCH Kay Honda - Service Center

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May 29, 2025

I do not ever feel prioritized here, I went in for an oil. Change and received a clear report for my fluids, then two days later when came back for check engine was told I needed brake fluid and a wheel More

by POEYPRESENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Jun 01, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

May 25, 2025

Our salesperson was cordial, patient and friendly. She took the time to help us to understand some of the latest technology. More

by BJFITZ11
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Barrett
May 25, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

May 25, 2025

Never tell me they have coupons available I have to bring to their attention, when they quote charge. Think is a money grabber More

by KDILLON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
May 25, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 22, 2025

Friendly helpful staff. Very knowledgeable and cooperative in giving advice about maintaining car care. I will recommend dealership to others having a Honda vehicle More

by pattieboo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Iandoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

May 22, 2025

Very pleasant efficient. Moved me through the issues quickly. Kept me updated through out the process More

by BERNNADDLY199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 21, 2025

Always friendly and courteous. This appointment was much quicker than the last time I was here. More

by WARDPATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

May 21, 2025

DCH Kay Honda is always well lit. The furniture is very comfortable and the temperature settings are fine. More

by Jcwheeler2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 21, 2025

Good Service / Very nice Advidor Bill Carp /Nice and friendly person Darlene Kramer/ waiting time good / Friendly with customers/ Excellent coffe machine /Nice and clean showroom and bathrooms I'm a ha More

by hugomaryrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carp, Darlene Kramer
May 22, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

May 21, 2025

Macie was a wonderful service rep and was very polite and helpful .. she was a pleasure to work with More

by IRAGOLD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 21, 2025

long time customer, best deals on new vehicles,, excellent service center, professional Sales associates & excellent mechanics. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director