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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,240 Reviews

1,240 Reviews of DCH Kay Honda - Service Center

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June 05, 2025

I was in and out of my service appointment in under an hour. Quick, effective service is always appreciated! More

by migdaldj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

June 05, 2025

Great service from check in, maintenance, and payment/check out. I would recommend to anyone. More

by Cleopeanut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

June 04, 2025

First class dealer service department experience. Was quoted a more than fair price and work was done before promised completion time. Thank you Jacob! More

by de98500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Jun 04, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

June 04, 2025

Service was efficient. I did not have to wait for an inordinate amount of time. More

by cmdever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

DCH Kay Honda responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Kallok Service Director

June 04, 2025

As usual, service (replacing a broken muffler) was very prompt, and the car is now running good and quiet again. More

by ELEPHANTD
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

June 03, 2025

I scheduled my car at 7:15 am for drop off, i received the first text at 10:53 with all the recommended services. Tried to approved all the services taht we wanted it done thru the link they sent thru tex More

by BAMTRISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

DCH Kay Honda responded

Thank you for your review, Trisha. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Kallok Service Director

June 03, 2025

Tiffany was AWESOME from the start! The whole dropping off my car and waiting for it to be serviced process was GREAT. This is the second Honda dealer I’ve felt with, wish it were first More

by VILLARINIS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy
Jun 03, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

June 02, 2025

Easy n efficient The whole process was easy and efficient. Vehicle was ready to go More

by dell37
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jun 02, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

June 02, 2025

Dealership is okay considering I have only been there twice. 2hr wait for oil change? More

by cincinnati2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

May 31, 2025

Understood my issue Fixed it Proposed a solution to A chronic problem I proposed an agreement to solve my issues Am waiting a response More

by CONEILL49
Recommend Dealer
Yes
May 31, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

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