DCH Kay Honda - Service Center

I scheduled my car at 7:15 am for drop off, i received the first text at 10:53 with all the recommended services. Tried to approved all the services taht we wanted it done thru the link they sent thru tex the first text at 10:53 with all the recommended services. Tried to approved all the services taht we wanted it done thru the link they sent thru text but to no avail. I have to give Tiffany a call but it always goes to voicemail, in others it took at least 30-45 minutes to sort things out. Waited to call till about 30 minutes before they close for the day to check on my car and i was informed that the seevuces that we agreed to be done at about 11:30ish was not performed at all.. and Tiffany didnt even bother to call and informe me about any updates … like i cant have my car at the end of the day and mind you i stated on the checklist that you need to fill out when dropping off a car that i need the car simetime around 11am. So yeah , not a happy customer. More

Tiffany was AWESOME from the start! The whole dropping off my car and waiting for it to be serviced process was GREAT. This is the second Honda dealer I’ve felt with, wish it were first The whole dropping off my car and waiting for it to be serviced process was GREAT. This is the second Honda dealer I’ve felt with, wish it were first. I will say this, Honda Eatontown is my one and only spot I go to. I will definitely recommend this Honda as the place to go to! Thanks again!!! 5 out of 5 stars! More

not sure where they stand. for some services they tend to overcharge & when i went recently they did not honor the coupon i presented & charged full price. i called to make sur for some services they tend to overcharge & when i went recently they did not honor the coupon i presented & charged full price. i called to make sure & they have not gotten back to me More