DCH Kay Honda

This dealership was a pleasure to work with. I was looking for a specific car (Honda Civic Hybrid), and in other dealerships the sales people had tried to talk us into a different car (non-hybrid Civi looking for a specific car (Honda Civic Hybrid), and in other dealerships the sales people had tried to talk us into a different car (non-hybrid Civic) due to the shortage of the hybrid vehicles. DCH Kay Honda did not try to change my mind but was able to locate a car coming in about 6 weeks. The process of delivering the car was very quick and efficient. More

David Giotta and Todd Caruso were very helpful, despite some obstacles that occurred. They provided efficient attention to details and also were empathetic and concerned about my experience at Kay Honda. some obstacles that occurred. They provided efficient attention to details and also were empathetic and concerned about my experience at Kay Honda. I would strongly recommend their services to others. Sincerely, Danielle Fitzhenry More

I typically do not like dealing with Sales people in general. The worst kinds are Car sales people. But I have to honestly make an exception for David Giotta and Chris the finance employee. David and Ch general. The worst kinds are Car sales people. But I have to honestly make an exception for David Giotta and Chris the finance employee. David and Chris were professional and kind. We had visited many dealers from many different car companies. David’s excellent customer relationship clearly outperformed the others. Two aspects of Davis’s character stood out. First, he provided us with transportation to return our rental car. This was clearly beyond the call of duty. Second, my wife is Greek and he knew a few words in Greek that opened up the conversation for great fun. I gained greater respect for David’s cultural worldliness as a result. Oh yes, did I mention that he also showed us every feature and gadget in the car. You would be surprised how many car sales people never even did that for us. Selling the car should be a fundamental duty of the job. David did this and then some more by exhibiting a character that puts him in a rank all by itself. Thanks David. Chris also played a great roll in the selling of the car. He was very funny and explained clearly all the options of the finance deal. I can only praise him for offering us a superb interest rate. I hope that this helps paint a picture of the winning team at Kay Honda in New Jersey. I have been a long time Toyota owner, but these two employees helped me make the switch to Honda. More

Friendly, Courteous and prompt addressing of needs. No Friendly, Courteous and prompt addressing of needs. No hassle handling of purchase. ............................................................... Friendly, Courteous and prompt addressing of needs. No hassle handling of purchase. ................................................................................................................................................................................................................................................................................................................................. More

Sorry for the delay.......I just wanted to add a few things about my experience at Kay Honda.......besides wonderful and quick, I was so impressed at the knowledge, service and honesty that Dave Giotta things about my experience at Kay Honda.......besides wonderful and quick, I was so impressed at the knowledge, service and honesty that Dave Giotta showed.......I have bought and leased a lot of cars from other dealerships and I honestly have to say that this was a pleasant experience and again quick....Also, Dave showed me how to "operate" all the bells and whistles in the car that no one else has ever taken the time too...........So hats off to Dave and Kay Honda Truly Judy Cancalosi More

The only problem is that you guys got my registration & title wrong. We wrote all over our paperwork what my address & DL number is. Despite clearly writing it everywhere, your admin staff selected an in title wrong. We wrote all over our paperwork what my address & DL number is. Despite clearly writing it everywhere, your admin staff selected an incorrect old address and DL number from 10 years ago. I now have to go to DMV myself to fix the problem. The price was great, the delvery of the vehicle was great, the sales man was great. But the experience afterwards with this whole registration was not pleasant and now creates a lot of work for me to take time off work. More

When looking for a new minivan, we knew it was going to be a Honda, but differentiating between dealers was the tricky part, especially with limited time to look with two young kids. Joe Dimaggio provid be a Honda, but differentiating between dealers was the tricky part, especially with limited time to look with two young kids. Joe Dimaggio provided quotes and other information via email. In the end, his professionalism led us to him to purchase the van. He made the process short, simple and stress-free. I would not hesitate to refer other car shoppers to him and the folks at DCH Kay Honda in the future. More

Patient and fair. Purchased new auto on 07/31/08 last day of month but did not feel rushed. Mary Cae explained that deals after 07/31/08 may or may not be as good. Overall satisfaction with treatment a day of month but did not feel rushed. Mary Cae explained that deals after 07/31/08 may or may not be as good. Overall satisfaction with treatment and the product is excellent. The best new car drive I have ever had and I've driven new Lincolns and Toyotas. More

Evelyn Wallis as the seller did an excellent job. First, I felt comfortable with DCH Kay as an organization overall. Secondly, I felt comfortable with her as someone I could trust where I lacked judgement. I felt comfortable with DCH Kay as an organization overall. Secondly, I felt comfortable with her as someone I could trust where I lacked judgement. She talked me into the steal color after I had originally chosen white. I am delighted. She kept me informed as I was sent to Nebraska while awaiting delivery. When I had a small opportunity to come in and handle the financing, Chris in Finance did an excellent job and explained various options without pressuring me. I took an 80,000 mile extended warranty. I'm very satisfied that this was the right choice for me. Jason arranged delivery while I was there which I appreciated. Later, Ms. Wallis filled me in on the details of what exactly my package contained and answered the questions that had formed during the week. She took the time for small things like setting my car's clock and a few other details. Had Ms Wallis not been as professional as was the case, I had several dealerships promising me car deals via the internet and phone before I came in and sat with her. Thanks, everyone. More

Jason was great to work with. My wife and I provided the parameters for us to purchase a new CRV and Jason worked hard to facilitate a deal at our requested price. He maintained contact with us throughout parameters for us to purchase a new CRV and Jason worked hard to facilitate a deal at our requested price. He maintained contact with us throughout the 2 weeksw we were shopping around, he made himself available to answer any of questions and was great to work with overall. I will recommend Jason and Kay Honda to anyone interested in purchaseinfg or leasing a Honda as they are in capable hands and wil leave very satisfied. More