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DCH Honda of Temecula
Temecula, CA
1,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,024 reviews
August 05, 2010
I guess this dealership doesn't need sale at all. Not friendly at all. I was looking at honda civic Si. Since I checked this web for its rating, found out very poor from the customers. So, I just want to friendly at all. I was looking at honda civic Si. Since I checked this web for its rating, found out very poor from the customers. So, I just want to make sure everything firmed by the email before i go there. Unfortunately, this sales person Richard Dickens Fleet Internet Sales Manager was not helpful and really didn't want to sell at all. I bet he makes a lot of money and doesn't need sales at all. Also, he didn't answer all my concerns. I requested 0.9% APR offered by Honda but he needs to charge me $1,000 more = mark up to get the lowest APR. Then, why did he mention there's no mark up in the email? Not honest, a thief who try to steal more money from your pocket. Check below and you will see what's up. I would not recommend this dealer, stay out!!! More
by edisonwoo007
Employees Worked With
Richard Dickens Fleet Internet Sales Manager
April 20, 2010
I went in for a simple advertised lease special. This lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching and protection package; very unethical business practices. I would never purchase a vehicle from DCH. Why is it so hard for people to behave ethically? DCH management should be ashamed. I will never visit a DCH dealership again. Why patronize and encourage this unethical behavior? Consumers, have some backbone! Boycott dealers that are unethical. More
by ethics_count
Employees Worked With
David Gonzolez
February 22, 2010
You can't ask for more than excellent customer service and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local de and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local dealer where I can have my Honda vehicles serviced regularly. I highly recommend and would purchase from them again. More
by arasga
Employees Worked With
Richard Dickens
February 04, 2010
Our experience was very positive. We had some specific needs that had to be address and our sales person was very understanding and accomodating. The Sales Manager and the Finance Manager were also very p needs that had to be address and our sales person was very understanding and accomodating. The Sales Manager and the Finance Manager were also very personable and pleasant. The speed of the process was suprisingly good. We will recommend this dealership to our friends and family members. More
by mariamendez2
Employees Worked With
Brenda Williams
October 12, 2009
Purchased parts from their ebay store. They have prices that are by far, much less than other dealerships (here in Utah). Not only do they have great prices, but their service and communication is superb that are by far, much less than other dealerships (here in Utah). Not only do they have great prices, but their service and communication is superb. I have recommended them to several of my friends and family. I will do business with them again. More
by spikenprime
Employees Worked With
ebay
October 09, 2009
My experience was an on line puchase of Honda accessories. They were genuine Honda parts, priced below my local dealer. I found the transaction to be very easy and efficient. My order was handled accessories. They were genuine Honda parts, priced below my local dealer. I found the transaction to be very easy and efficient. My order was handled promptly and shipping was very fast. I was kept informed of the progress of my order. More
by countrygentleman
Employees Worked With
On Line
October 09, 2009
great service.............................................................................................................................................. service.....................................................................................................................................................................................................................................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by bran0308
Employees Worked With
Kajfosz, David
October 08, 2009
I purchased parts from DCH Honda from their eBay auctions. Communication was always quick and friendly, and shipping was very prompt. I received the right parts the first time, every time. Prices we auctions. Communication was always quick and friendly, and shipping was very prompt. I received the right parts the first time, every time. Prices were very reasonable, better than most places, so this is a source I will definitely buy from again in the future. Thanks DCH Honda! More
by kloan
Employees Worked With
eBay
August 02, 2009
I have worked with Tim for several years. He has always taken excellent care of me despite the number of cars I have gone through with DCH Honda. Anytime I need to make an appointment, if not available he taken excellent care of me despite the number of cars I have gone through with DCH Honda. Anytime I need to make an appointment, if not available he calls me back and makes sure I'm taken care of. He always gives me a turnaround time on when my car will be ready and rarely does it ever run over maybe more that fifteen minutes. Of course that's not Tim's fault. I always work with Tim as he has become more than someone who takes care of my car, he's a friend. More
by drydenstar
Employees Worked With
Tim Triplet
July 21, 2009
Thank you so much for all the help with my brakes. Tim Joyce and Erin Ramsey went above and beyond. I droppped my car off in the night drop off and by 9am the next monrning it was done. WOW talk about fas Joyce and Erin Ramsey went above and beyond. I droppped my car off in the night drop off and by 9am the next monrning it was done. WOW talk about fast. Then when I didn't have a ride to get my car they brought it to me. That isn't just customer service that is "raving fan" service. Way to make a girl feel special. Thank you guys see you in a few months for an oil change! More
by tyanderin
Employees Worked With
Tim Joyce and Erin Ramsey
