DCH Honda of Nanuet - Service Center

Did not work well with after market mon Honda warranty! When my compressor went they did not work easily with my warranty company! Carchex an extremely well known, trusted company!Instead of paying $100 ded When my compressor went they did not work easily with my warranty company! Carchex an extremely well known, trusted company!Instead of paying $100 deductible total! I paid $184 and had to rent a car at my own expense! They kept saying it was because it wasn't a Honda warranty! Also on last oil change like other reviewers they did not reset oil change light which is unprofessional and insensitive! They make it seem like it's HONDA PRICE OR NOTHING! They have tried to charge me $50 for a $3 lightbulb! They sent me a recall saying improper paint was on my car from manufacturer and that they would fix it but that I would have to leave car for at least 7 days and Honda would not provide a rental! Even though it was Hondas fault! Richard A my service advisor was fantastic and honest but management tied his hands and made it impossible for him to give me great terms and service under my warranty! They turned him into the mean bad guy! Dominic kept saying the warranty company wanted him to lose money which he wouldn't do and that they r entitled to a 40 percent profit! I would get $25 express oil changes at this location but probably nothing else! Lastly it took from 2 days before Memorial Day weekend until 7/2/2016 before my car a/c was finally fixed!!!! More

Service June 18, 2016 I went in on JUne 18th for a 115,000 mile checkup. I was told there was a problem with my tires and the alignment. Joe told me right away when the p I went in on JUne 18th for a 115,000 mile checkup. I was told there was a problem with my tires and the alignment. Joe told me right away when the problem was told to him. He told me that it would be fixed and I could be on my way in a safe car. I truly appreciate how Joe cared about my safety and not just to fix my car for the money. I always come to Honda of Nanuet because they care and will do their best to fix my car. More

sliding doot joe was in contact with me about the status of my car . when he could replicate problem he took the time to replicate it so he could try to fix it joe was in contact with me about the status of my car . when he could replicate problem he took the time to replicate it so he could try to fix it More

Radio codes were not working Unexplained reason radio codes weren't working... Dominick the service manager made sure that we got a quick resolve from corporate office...radio wil Unexplained reason radio codes weren't working... Dominick the service manager made sure that we got a quick resolve from corporate office...radio will be replaced...faulty airbag on order... Rental secured...everyone we dealt with tried to help...Mike d., Darlene and today Dominick asked Lisa to finish up the paper work and she made it painless!!! We have bought 2 Honda's from Nanuet and will continue our patronage... Thank You! More

Your service people are great. My experience having Joe S. as the service person has made coming in for service pleasant. I trust that he gets the job done correctly and as fast My experience having Joe S. as the service person has made coming in for service pleasant. I trust that he gets the job done correctly and as fast as possible. He's always helpful and makes sure that everything that needs to get done does. Trust is very important. More

Help When Needed Most Great service manager knows my car, my needs and how to navigate a car crisis in the best way possible! I am satidfied once again :) Great service manager knows my car, my needs and how to navigate a car crisis in the best way possible! I am satidfied once again :) More

Excellent costumer service It's always been a great experience, friendly employee/staffs every time coming back for service at Honda Nanuet, a highly recommended Honda at Nanu It's always been a great experience, friendly employee/staffs every time coming back for service at Honda Nanuet, a highly recommended Honda at Nanuet ... More