Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
185 Reviews of DCH Honda of Nanuet - Service Center
Sort by
March 01, 2018
Awful two day experience that left us more problems than we The worst customer service. This place will screw you. Do NOT give this place the time of day. We left with more problems than we arrived with and wer The worst customer service. This place will screw you. Do NOT give this place the time of day. We left with more problems than we arrived with and were scrutenized by staff when bringing up the concerns. They were impersonal and condescending. I do not recommend to ANYONE. More
by MORGAN POWELL
Employees Worked With
Other Employees :
Dominick Garretson, Thomas Adler, Dennis Clifford, Lisa Dizenzo, Anthony Landestoy
February 24, 2018
Thanks to Khary O. All thanks for Khary O my family and i will Be returning to Honda nanuet. HE’S PHENOMENAL! thank you Khary for all your help All thanks for Khary O my family and i will Be returning to Honda nanuet. HE’S PHENOMENAL! thank you Khary for all your help More
by Jay517
Employees Worked With
Khary O.
May 01, 2017
Honda Civic Coupe I had an appointment today with Michael Bryant. He is the most respectful Service Man I've ever worked with. It's very comforting to know If I ever ne I had an appointment today with Michael Bryant. He is the most respectful Service Man I've ever worked with. It's very comforting to know If I ever need any furthur assistance, He will be there to help. Great Guy More
by Sport
Employees Worked With
Mike Bryant
April 17, 2017
Review for Mike Bryant Michael Bryant is an excellent Service Person. Without a doubt the most respectful and kind man I've ever worked with. He explains everything perfectl Michael Bryant is an excellent Service Person. Without a doubt the most respectful and kind man I've ever worked with. He explains everything perfectly. I know if I ever need assistance I can rely on him. Extremely satisfied. More
by Sport
Employees Worked With
Michael Bryant.
February 13, 2017
Work DON'T READ BOOKS and tell us we need repairs. Independent tech reviewed their repair estimate. None of the $3000 work was needed as most had already been done or was bogus like ball joints. the ve Independent tech reviewed their repair estimate. None of the $3000 work was needed as most had already been done or was bogus like ball joints. the vehicle would not have passed the NYS inspection if I had bad ball joints. All the fluids were previously changed within 18000 miles Oil leak around the valve is old dried hard oil not an active leak. Honda was looking at recommended services not at your actual vehicle. More
by oldman68
Employees Worked With
Dennis Clifford
January 11, 2017
Lenghty wait for minor service Despite making 7:00 AM appointment several days beforehand and being "first car in line" that morning, waited over two hours for just an oil change/l Despite making 7:00 AM appointment several days beforehand and being "first car in line" that morning, waited over two hours for just an oil change/lube/alignment check. Would have appreciated a customer waiting room update if the delay was explainable. Frustrating in that several customers arriving after me were notified of completion of their service. More
by Bad experience
Employees Worked With
Dominick Garretson
January 08, 2017
Recall appointment All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment w All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment was estimated to be 3 hours long, and the car was ready in a little more than that. I was glad I was home and could then find a ride back to the dealership. More
by Rocklandite33
Employees Worked With
Sorry, I do not remember names easily, but everyone was great.
January 07, 2017
Fast Honest Friendly Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fa Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fast oil change service several months ago because I was out of town and they suggested almost $1000.00 of things I didn't need essentially saying I needed it... More
by Leslie Packer
Employees Worked With
Anthony Landestoy
January 05, 2017
Joe was great to work with. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. More
by Eanbtwomey@verizon.net
Employees Worked With
Joe
January 01, 2017
Service Dept As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!! As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!!! More
by Silk101
Employees Worked With
Joe Sanserverino
