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184 Reviews of DCH Honda of Nanuet - Service Center
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May 20, 2018
very easy when I needed maintenance for my 2016 Civiv Even though I did not have an appt, I was greeted with of course we will help you. Allison, the service rep was humorous, and trustworthy. The work wa Even though I did not have an appt, I was greeted with of course we will help you. Allison, the service rep was humorous, and trustworthy. The work was done quickly and I was on my way. There is no Honda Dealership in Manhattan. Since I happen to be in New City on Friday's Honda Nanuet has been my go to when I have needed servicing. My second visit and I would definitely recommend the, I also noticed how service reps kept people in the waiting room up to date about the progress of the work on their cars. More
by sstopalian
Employees Worked With
Allison
May 20, 2018
2014 Honda Crosstour To Whom It May Concern: I am writing to you as a follow-up from my service appointment on May 22, 2018. I have had an ongoing problem with my 2014 To Whom It May Concern: I am writing to you as a follow-up from my service appointment on May 22, 2018. I have had an ongoing problem with my 2014 Honda Crosstour. When I start the car I push the start button along with the brake and I get a high pitched noise. I turn the car off and retry sometimes having to do this more than once, as the car does not always start. This happens two, sometimes 3 times per week. Initially, I brought my car in for service on June 6, 2017 and a new starter was installed. In January, 2018, I brought the car back to the dealer with the same problem. The service people could not find a problem. As the problem was never resolved, on May 22, 1018. I again brought the car back to the dealer: still couldn’t find a problem. I was told told bring the car back in and leave it for the day so they could check it by starting it throughout the day. This procedure was also done when the car was there in January of this year. (problem unidentified) I have spoken with other Honda owners online and they are having the same problem, and receiving no solution. What’s up with that? This is my 5th Honda but quite possibly my last. The service writers, especially Allison Hull, has been sympathetic to my plight, however this is not getting my car fixed. Hoping to resolve this issue. Sincerely, Ed Dalton More
by newmoon97
Employees Worked With
Allison Hull (5 stars). I have worked with many employees, they have all been professional., Dennis Clifford, Anthony Landestoy
May 19, 2018
All emergency light on dads lit ip My car was towed there late afternoon. I was so concerned about getting to work next day. The car was checked and back to me by 7:30 pm. Carey, at My car was towed there late afternoon. I was so concerned about getting to work next day. The car was checked and back to me by 7:30 pm. Carey, at desk in service department was very helpful and pleasant. I think he helped make sure my car was checked before closing. More
by Dcastro
Employees Worked With
Carey ?
May 17, 2018
Service Advisor Just wanted to take this moment to say thanks Joe Sanseverino for always giving great advise and excellent customer service, and always with a smile. Just wanted to take this moment to say thanks Joe Sanseverino for always giving great advise and excellent customer service, and always with a smile. Honda should be honored to have such a great employee . Thanks Joe for always listening. C. Murphy More
by butterfly
Employees Worked With
May 08, 2018
Excellent Excellent Excellent I have been to many dealerships and never have I ever experienced service like I received from DCH Honda of Nanuet. Khary is by far the service adviso I have been to many dealerships and never have I ever experienced service like I received from DCH Honda of Nanuet. Khary is by far the service advisor I have dealt with. DCH has done a great service to Honda by employing him. Thank you and I will definitely be back to see him wherever he goes!!!! More
by Eaglefly11
Employees Worked With
Khary
April 30, 2018
Friendly and Fast See above comments.. Dennis was fantastic. Worked to get me in and out quickly efficiently. Great place to get vehicle serviced.... Honda of Nanuetis See above comments.. Dennis was fantastic. Worked to get me in and out quickly efficiently. Great place to get vehicle serviced.... Honda of Nanuetis great More
by Tfunesti
Employees Worked With
Dennis Clifford
April 22, 2018
NYS Checkup they did a good job on my 2016 Honda civic. I don't remember service agent name. Help - that is enough reporting. Very, very good. they did a good job on my 2016 Honda civic. I don't remember service agent name. Help - that is enough reporting. Very, very good. More
by anita dean
Employees Worked With
I don't remember his name.
April 18, 2018
great customer service, friendly and trustworthy Joe is a great. I can always count on him with any issues or concerns. He's friendly, always willing to help as much as he can. He is very trustworthy Joe is a great. I can always count on him with any issues or concerns. He's friendly, always willing to help as much as he can. He is very trustworthy. More
by royalazn
Employees Worked With
April 15, 2018
Amazing save. Was under a very tight schedule that could not be interrupted for @ least 2+ wks going forward, had a portion of my exhaust system fall off on a highw Was under a very tight schedule that could not be interrupted for @ least 2+ wks going forward, had a portion of my exhaust system fall off on a highway trip from MD to NJ, and DCH Nanuet not only took the Pilot in without an appointment, near 3 pm, but resolved the issue in the same day, restoring both the Pilot's lost power and resolving the unbearable noise from the exhaust system's deterioration. This was an extremely appreciated turnaround, and allowed my scheduled events to be completed on time. More
by IrishLuk
Employees Worked With
Allison Hull, Dennis Clifford
March 01, 2018
Awful two day experience that left us more problems than we The worst customer service. This place will screw you. Do NOT give this place the time of day. We left with more problems than we arrived with and wer The worst customer service. This place will screw you. Do NOT give this place the time of day. We left with more problems than we arrived with and were scrutenized by staff when bringing up the concerns. They were impersonal and condescending. I do not recommend to ANYONE. More
by MORGAN POWELL
Employees Worked With
Other Employees :
Dominick Garretson, Thomas Adler, Dennis Clifford, Lisa Dizenzo, Anthony Landestoy
