184 Reviews of DCH Honda of Nanuet - Service Center
Awesome great customer service I own a 2009 Honda pilot and I've been coming to Dominick Garretson to take care of my care ever since I purchased it. He is a very honest and profes I own a 2009 Honda pilot and I've been coming to Dominick Garretson to take care of my care ever since I purchased it. He is a very honest and professional man which makes me feel comfortable as a customer. He is very friendly and his friendliness and patience makes me feel like he actually cares about his customers. I've been there several times and every time I go, Dominick always makes sure I leave satisfied. I will definitely and already do recommend all my friends and family members to go to Dominick. I was really upset when I first found out that Dominick was leaving, I was willing to drive to wherever he was to service my car because that's how great he is!!! But now I'm glad he is back!!! By far the best customer service experience!!! More
Dominick is the best I purchased my Honda in 2007. From the first time I dealt with Dominick, he was a pleasure. He is the reason why I come back to the dealership to get I purchased my Honda in 2007. From the first time I dealt with Dominick, he was a pleasure. He is the reason why I come back to the dealership to get serviced. Dominick is very honest and helpful. He is very patient as well. He makes sure you are well taken care of. I had heard Dominick left and when I came in and seen him there I was so excited. I thought I had to look for somewhere else to take my car after all these years. I am truly a satisfied with my experience at Honda. More
Great Service...without a doubt! I purchased a 2006 HONDA Pilot from Honda of Nanuet and have been fortunate to have met Dominick Garretson. Over the years, when I go to this dealer I purchased a 2006 HONDA Pilot from Honda of Nanuet and have been fortunate to have met Dominick Garretson. Over the years, when I go to this dealer, and see Dominick's face, I know I'm in capable hands! Time and time again Dominick has proven to be trustworthy and honest - qualities not always evident in his position -- and I always feel more comfortable knowing he's there. I work in New Jersey and time and traveling are always a concern for me. Any time I call, Dom is always reassuring that he will do his best to get whatever needs to be done in a timely manner and I've never been disappointed! He is very knowledgeable and empathetic to the my concerns and will always take the time to explain to me exactly what needs to be done and the cost so there are never any surprises. I've always had the feeling, from day one, that Dom was treating me...and the customers...the way he would like to be treated when receiving service. He is an exceptional professional and it is his service that makes me want to go back to this dealer -- besides I know I will never find his kind of service anywhere. Nick More
Customer service Excellent service, service personnel ( Dominick Garretson ) was giving an excellent personal advice about vehicle maintenance and state inspections. I Excellent service, service personnel ( Dominick Garretson ) was giving an excellent personal advice about vehicle maintenance and state inspections. I services all my 3 vehicles here at honda of Nanuet because I'm highly satisfied with their service., especially Dominick Garretson. I'm glad that he's back!!! More
GREAT SERVICE I have a 06 Ridgeline and also had a 08 Crv both purchased at Honda of Nanuet. I did not have a regular service rep till i met Dominick Garretson. To I have a 06 Ridgeline and also had a 08 Crv both purchased at Honda of Nanuet. I did not have a regular service rep till i met Dominick Garretson. To me Dominick is the BEST !!! I can call or stop bye anytime of the day and he will put my mind at ease. With any problem i may have with my truck he and his guys do great work. More
"My Honda guys looking after my car and me!" Joe and Michael...my Honda guys! A couple of years ago I bought a brand new 2013 CRV that I really like and love driving. My salesman, Michael Morri Joe and Michael...my Honda guys! A couple of years ago I bought a brand new 2013 CRV that I really like and love driving. My salesman, Michael Morris, had a lot to do with my making my mind to buy a new CRV, basically because he wasn't pushy nor full of corny jokes. Instead Michael displayed confidence in the product he represents. He also worked out a very fair trade-in price for my Hyundai. The other person that has made my Honda experience very pleasant is Joe Sanseverino (Service Dept). It's a bit of a drive for me to bring the car to Nanuet Honda, but I don't give it a second thought because when I drive out of there, I leave knowing that everything required to keep my car running safe and looking great has been done. Joe is sincerely friendly and happily answers all my maintenance questions and I just trust him. Another nice thing about bringing my car for service is the great free coffee, snacks and little waiting time. It's a friendly atmosphere and I'm glad I bought my Honda at Nanuet. More
Great Service and Overall Experience I have been going to Honda of Nanuet for years. I have purchased two cars there, a 2010 Accord and 2011 Pilot with Dan D'Angelo, it was a pleasant an I have been going to Honda of Nanuet for years. I have purchased two cars there, a 2010 Accord and 2011 Pilot with Dan D'Angelo, it was a pleasant and easy experience. As with all cars, after the purchase, the service department is what will win the day and determine if you will go back for the next purchase. The service department couldn't be better. To start, they have a drive-in service area that makes the arrival process simple and shields you from the rain, snow and cold. They also have a spacious and clean waiting with coffee, WiFi, and TV, so that the wait never seems long. For years, I have worked with Dominick Garretson. I'm always greated with a smile and a hand shake. I have found that he has been trustworthy and he takes the time to be sure that you understand the work that needs to be done. He listens to my comments and makes sure the technicians are clear on the problem. I never feel like I'm getting pushed into unnecessary service. And I never get any surprises on the bill. It is his service, and attention to detail that will make me a repeat customer and to continue to recommend this dealer to all of my friends. More
Above and beyond a service call! I have been using honda service since I bought my honda in 1998. I have been dealing with Dominick Garretson for many years. There is no one like hi I have been using honda service since I bought my honda in 1998. I have been dealing with Dominick Garretson for many years. There is no one like him. He is always friendly, caring, knowledgable, honest and very professional. Being a single female, and not knowing much about the car and what needs to be done, Dominick takes the time to explain to me what is needed and reassures me that it is done in a timely fashion. He takes a lot of the stress out dealing with these issues. On occasions I have had emergencies and he has taken care of the situation as quickly as possible. I always know and can trust that the work is getting done correctly. I. have been driving for more years than I want to admit and I can tell you that I have never met such a great guy who truly cares about what he is doing and the customers he deals with on all levels. This is a trait that you rarely find now a days. I have recommended many people to honda and will continue to do this because of Dominick. Honda should realize what an asset he is to this dealership!!!!! I am so thankful to Dominick for all the wonderful years of making my experience a pleasurable one! More
Service Visit - a great experience From the moment I walk into the service department at DCH Honda of Nanuet and I'm greeted by Dominick Garretson, the experience is a real pleasure. Fr From the moment I walk into the service department at DCH Honda of Nanuet and I'm greeted by Dominick Garretson, the experience is a real pleasure. From his warm smile to his reassuring tone, from his in-depth knowledge to his real concern, he takes the stress out of the whole experience. I was just there yesterday for a problem with my 2013 Accord that wouidn't start and needed to be jump started twice recently. He told me exactly what the problem probably was and assured me that it would be checked out promptly together with a multi-point inspection of the car, to make sure everything was up to snuff. I waited in the lounge, and within 30 or 40 minutes he was back in the lounge with the completed paperwork informing me that the battery was replaced with a new one, under warranty, and that everything else was fine. He also told me that my car was waiting for me indoors! What an experience! A pleasure dealing with Dom, as always! More
Wonderful experience I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda de I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda dealership that I usually deal with, but decided to give Honda of Nanuet a try since it was a lot closer. I was not disappointed. As soon as I drove my car up, I was greeted by Dominick Garretson. He asked what me what I needed done, took down my info, and told me it would take about 3 hours. Approximately 3 hours later, I got a call from Dominick that the car was ready. Dominick was a pleasure to deal with. He is very knowledgeable and honest. DCH Honda of Nanuet just gained a new customer! More