DCH Honda of Nanuet - Service Center

Service Department I've dealt with Honda of Nanuet since 1996 and have had an overall positive interaction. I've dealt mostly with Joe Sanservino and Dominick Garretso I've dealt with Honda of Nanuet since 1996 and have had an overall positive interaction. I've dealt mostly with Joe Sanservino and Dominick Garretson in the service department and have been treated courtiously every time. Joe Sanservino went over the service report and explained all the findings, he was very helpfull More

Great. Everyone I have dealt with during my visit in the service department explained and got my issues fixed. I'm very satisfied with the service they all Everyone I have dealt with during my visit in the service department explained and got my issues fixed. I'm very satisfied with the service they all provided. More

Service department I have used this Honda Service department for over 12 years. Everyone I have dealt with has been friendly, helpful, and knowledgeable. They alway go I have used this Honda Service department for over 12 years. Everyone I have dealt with has been friendly, helpful, and knowledgeable. They alway go the extra mile to help me. I especially like dealing with Dominic and Joe SS. More

Tire Service Giuseppe Sanseverino was very pleasant to deal with. He treats his customers very well. The service was great. The tires are great and I like how my c Giuseppe Sanseverino was very pleasant to deal with. He treats his customers very well. The service was great. The tires are great and I like how my crv drives. More

Stress Free Joe my service man was very thorough in explaining what I needed and why. I took it in for yearly inspection thinking I might need more things than I Joe my service man was very thorough in explaining what I needed and why. I took it in for yearly inspection thinking I might need more things than I actually did. He is a very polite and pleasant person who knows his products. He is an asset to Honda. More

Paid $135 and came back 6 times for one same problem! Came in at the end of November for problem related to battery. Car failed to start, dash board kept showing battery low charge. It was a new battery, Came in at the end of November for problem related to battery. Car failed to start, dash board kept showing battery low charge. It was a new battery, but Michael Laterra decided to replace it anyway. I paid $135. Soon after that the same problem came back. In total, I had been back and forth at the dealer 6 times in about 1 month span, for the very same problem. Then, Mike told me they still did not know the problem, and in order for them to diagnose it further I would have to pay at least $500. Of course I said no. I wasted money and so much time and got nothing fixed. They couldn't even return my good battery they took the first time. I am not happy at all and will file a complaint with Honda and Better Business Bureau. More

Help When You Need It Joe Sanservino was a friendly, thorough and helpful Service Rep. He was extremely busy but treated each customer with courtesy and patience. He and Joe Sanservino was a friendly, thorough and helpful Service Rep. He was extremely busy but treated each customer with courtesy and patience. He and staff fixed my problem and handled my special requests. More

Very very good and convenient I get to drop off my car and they gave me a rental car to get back home at no charge to me. That was very convenient for me because I have to go to wo I get to drop off my car and they gave me a rental car to get back home at no charge to me. That was very convenient for me because I have to go to work that day. Mike is the person who took care of me. Mike laterra you are the best. More

Battery Change I had went to the Yonkers Honda service on Yonkers Ave and I had spoken to someone there who wasn't professional and not to mention he wanted to charg I had went to the Yonkers Honda service on Yonkers Ave and I had spoken to someone there who wasn't professional and not to mention he wanted to charge way more for the battery change as well as let me wait 3 hrs for the change. I went to Nanuet Honda and I was told that the change would take only 45 mins even though they had several customers waiting and also the cost was cheaper. They showed professionalism..Richard was awesome so is Tom the manager. The waiting area was clean. I would recommend Nanuet Honda, NY. More

Service Joe was very helpful and accomodating. My car needed brake work and Joe explained what that entailed in sufficient detail and kept me up to date on t Joe was very helpful and accomodating. My car needed brake work and Joe explained what that entailed in sufficient detail and kept me up to date on the progress of the work. Thank You More