DCH Honda of Nanuet

Wonderful experience I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda de I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda dealership that I usually deal with, but decided to give Honda of Nanuet a try since it was a lot closer. I was not disappointed. As soon as I drove my car up, I was greeted by Dominick Garretson. He asked what me what I needed done, took down my info, and told me it would take about 3 hours. Approximately 3 hours later, I got a call from Dominick that the car was ready. Dominick was a pleasure to deal with. He is very knowledgeable and honest. DCH Honda of Nanuet just gained a new customer! More

greatest service advisor I want to thank Dom Garretson for the best service I have ever gotten from a service or auto dealer. I have bought all of my (5) Hondas because of him I want to thank Dom Garretson for the best service I have ever gotten from a service or auto dealer. I have bought all of my (5) Hondas because of him. I know that when I am told something needs to be replaced or it will be going soon I can rely on his word because of his honesty and integrity. Dom Garretson is the ONLY person I trust to service my cars. Since dealing with Dom I have never been worried that there might be problems down the road and my cars are safe for me and my family to drive. He knows that I have my standards and the safety councils requirements that are law. He is very professional, courteous and understanding of clients needs. When something is wrong with my car I can be assured that it will be fixed the FIRST time the RIGHT way and that I am kept informed on its progress and costs. No need for multiple visits. Dom Garretson represents the characteristics required of auto techs and is and should be an example for all. I can not express adequately all the great qualities this man( Dom Garretson) exemplifies. More

Best Service you can get I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a question you can ask him that he wont take the time to answer fully - if he tells you something needs to be done on your car you know with 100% certainty that he is honest and knows what he is talking about- When you deal with him you will not be pushed into unnecessary work (like you get in other service departments) What he will do is tell you what you should do in the future on your vehicle - My husband has been very sick so he cant keep up with all the car issues anymore but Dominick has taken the burden off of us and I can just call and have him tell me what needs to be done- He is a true professional-But more than all the above he is a caring person who cares not just about your car but how you are doing- that is a trait rarely found in 2015- So needless to say we wont be bringing our car anywhere but to him- We are so thankful to him!! More

GREAT! Easy, fast, Fun. I came to Honda of Nanuet looking for a CRV, and the whole experience was great. You know when you walk into a dealership and you feel like the staff I came to Honda of Nanuet looking for a CRV, and the whole experience was great. You know when you walk into a dealership and you feel like the staff is sizing you up - definitely did not feel this way. Second, I was unsure of what features i wanted as well as what I could afford and the sales person (Mike LaTerra) walked me through all of the features of the different models and helped me decide what I needed/wanted/could afford. It was all very easy and straight forward and Mike made my time there enjoyable- which I'm happy about because I was sort of dreading it. All in all I am happy and satisfied, I got a brand spankin new car- with everything I wanted in it, and I didnt break my budget. Thank You Mike! I can't say enough nice things. I would recommend this dealership to anyone. More

Great experience My lease was up on my Accord and I knew I wanted another Honda. Went with a new CRV and Mark Stephenson made the entire process a pleasure. Very prof My lease was up on my Accord and I knew I wanted another Honda. Went with a new CRV and Mark Stephenson made the entire process a pleasure. Very professional and extremely helpful. Thank you Mark!! Love my new CRV!!! More

Great experience I recently leased a 2014 Honda Accord. When we visited the dealership I had no intention of buying a new car, I just went to look but Travis was able I recently leased a 2014 Honda Accord. When we visited the dealership I had no intention of buying a new car, I just went to look but Travis was able to convince me that this was the car for me. When this lease is up I will go back to Honda of Nanuet for my next new car. More

first time leasing at Honda Great experience, good and thoughtful sales man Michael Ross. Got a good price on the lease and everything went smoothly. They helped me return my Great experience, good and thoughtful sales man Michael Ross. Got a good price on the lease and everything went smoothly. They helped me return my old leased car to another dealer More

Thanks Mark Recently purchased a 2014 Honda Accord and Mark Stephenson was my salesman. He was an absolute pleasure to deal with. Very helpful and knowledgeable. Recently purchased a 2014 Honda Accord and Mark Stephenson was my salesman. He was an absolute pleasure to deal with. Very helpful and knowledgeable. Not pushy and made for a wonderful experience. Could not have asked for a better individual to assist me with my first car buying experience. Thanks Mark! More

MY NEW CAR! My sales rep Mr. Mark Stephens was great from beginning to end. His credit manager Mr. R was also a great asset. I plan on bringing my friends and fam My sales rep Mr. Mark Stephens was great from beginning to end. His credit manager Mr. R was also a great asset. I plan on bringing my friends and family for their next car. The staff is friendly and I was comfortable with the rep's honesty the entire time. They kept all facts real and did not try to sell what I could not afford. More

I wanted to do what I could to help others avoid what we wen I don't normally write reviews but based on our experience with purchasing a new car from here I wanted to do what I could to help others avoid what w I don't normally write reviews but based on our experience with purchasing a new car from here I wanted to do what I could to help others avoid what we went through. If I could give them negative stars I would. We went in knowing that the car buying process is one of the most painful purchases you can make but this group does not have their act together I would not recommend it to anyone. From the sales guy who told me once we agreed on a deal that it would only take a few more minutes and we would get an agreement and could be on our way to return to sign all the papers because we had a 2 year old who was over an hour past her nap time only to not give us an agreement at all. For us to then return and be told it would take an hour to sign all the papers and two hours later we are finally done but not before several of the items we negotiated were not recorded and finding out that the zilon treatment we asked for had not been applied to the car (they had 10 days to do it but our sales guy never put in the order). Oh and it does not end there, we were told the zilon treatment would take an hour but when we went back to get it done were told we would have to wait 2-3 hours for it to be done. Then, oh yes, there is more, we finally got what we thought would just be the registration, on the last day that the temp plates are good, to find out that they did not transfer the plates but had put in for new ones and oh by the way that costs more and they want more money. So my advice is if you have another option for a car dealer take it and run as far from this place as possible. They are not worth your time, energy or frustration. More